EnGenius EP802H Cordless Phone Replacement Battery 3.7V 1200mAh
Check that your old battery model number and device model to match our description. This makes sure they work together.
We ship your order same day if you buy it before 4 PM EST.
EnGenius EP802H Cordless Phone Replacement Battery 3.7V 1200mAh - is backordered and will ship as soon as it is back in stock.
Let customers speak for us
Send Your Battery Photo
Expert Technician Help
Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.
POST YOUR BATTERY IMAGE
Product & Solutions Expert
✉ sales@batteryweb.com
Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
EnGenius EP802H Cordless Phone Replacement Battery 3.7V 1200mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.7V
Amp
1200mAh
EnGenius EP802H — 3.7V Li-ion Replacement Battery
This 3.7V 1200mAh Li-ion battery replaces the original cell in the EnGenius EP802H DECT cordless handset. It fits the EP802H directly and restores handset operation when the original cell has faded. Capacity is rated at 4.44Wh.
- EP802H handset fit: The EP802H uses a slim 3.7V Li-ion cell with a fixed connector footprint. At 53.00 × 34.00 × 5.70mm, this cell matches that footprint so the battery door closes and the contacts seat correctly against the handset terminals.
- Bench tested on actual hardware: We ran this cell through charge and discharge cycles on the EP802H platform. The BMS held cutoff voltage correctly at both ends — no early shutdown on draw, no overcharge at the top of the charge curve.
- First charge on the EP802H: Place the handset in the base immediately after installing this battery and leave it for a full charge cycle before using the phone. Li-ion cells shipped at partial state of charge need one complete base-station charge to calibrate the handset's charge indicator accurately.
Talk time shorter than expected after fitting this battery
A new Li-ion cell stored before shipping arrives at a partial charge state, and the handset's fuel gauge has no reference point yet. The first one or two full charge-discharge cycles let the BMS learn the cell's actual top and bottom voltage limits. Until that happens, the handset may underestimate remaining capacity and cut off earlier than the rated 4.44Wh suggests. Run two complete cycles — full charge in base, use until the low-battery indicator appears — and talk time will stabilise.
Handset not pairing with base after battery swap
Removing the original battery cuts all power to the EP802H handset, and some DECT phones drop their base registration when power is fully interrupted. The handset and base need to re-establish the DECT link manually. Hold the handset's page or find button on the base for five seconds, then follow the pairing sequence in the EP802H manual — typically holding the handset's menu button within range of the base until the link LED confirms registration.
Compatible Models
Technical Specifications
Product Highlights
- Brand: EnGenius
- Manufacturer: CS
- Series: X-Longer
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My EP802H handset shows low battery after just a short time on a call — is the new battery faulty?
It is not faulty. A Li-ion cell shipped in storage arrives at a partial charge, and the handset's charge indicator has no calibration point for the new cell yet. Run two full cycles — charge in the base until the indicator shows full, then use the handset until the low-battery alert fires — and the reading will stabilise. If talk time is still noticeably short after three full cycles, check that the handset sits fully seated in the base cradle contacts.
The base station light isn't showing a charge on the EP802H after I fitted the new battery — what's wrong?
A Li-ion cell that has been in storage can sit below the voltage threshold the base station expects to see before it begins a charge cycle. Seat the handset firmly in the cradle and wait up to ten minutes — the base should detect the cell once the circuit settles. If the charge indicator still does not light, remove the handset, clean the gold charging contacts on both the handset and cradle with a dry cloth, then reseat it. The base should begin charging once the contact resistance drops and it reads a valid cell voltage above 3.0V.
The EP802H handset loses range quickly and breaks up on calls — could the battery cause this?
Yes. The DECT radio in the EP802H draws a surge of current each time it transmits. If the battery voltage sags under that RF load — common in the first few cycles before the cell is fully conditioned — the handset's transmit power drops and range shrinks. Charge the battery fully in the base before making calls, and give the cell two or three complete charge-discharge cycles. Voltage sag under RF load drops significantly once the cell has cycled through its full capacity range.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Related Products
Engineered for Performance. Built to Last.
Check out our top-rated selection of reliable products built to last. We offer high-quality options that deliver consistent performance for all your needs.



