Telstra 4GX HD Replacement Battery 3.8V 2200mAh
This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.
WECARE5
Check that your old battery model number and device model to match our description. This makes sure they work together.
We ship your order same day if you buy it before 4 PM EST.
Telstra 4GX HD Replacement Battery 3.8V 2200mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Telstra 4GX HD Replacement Battery 3.8V 2200mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.8V
Amp
2200mAh
Telstra 4GX HD — 3.8V Li-ion 2200mAh Replacement Battery
This 3.8V Li-ion cell delivers 2200mAh (8.36Wh) to the Telstra 4GX HD smartphone. It fits the internal battery bay directly, matching the original cell's voltage rail and connector. No OEM part number exists for this battery; fitment is confirmed by model and physical dimensions (74.00 × 62.14 × 4.10mm).
- 4GX HD fitment: The 4GX HD runs a single-cell Li-ion architecture at 3.8V nominal. This replacement matches that voltage rail and the physical envelope — thickness is fixed at 4.10mm, which is the critical dimension inside the rear housing stack.
- Bench tested on actual hardware: We cycled this cell through a full charge and discharge sequence, monitoring BMS cutoff at the low-voltage threshold. The protection circuit tripped correctly at the expected floor and accepted a standard 5V charge input without fault flags.
- Fuel gauge recalibration on first use: On first use after installation, disable fast charging and run one complete discharge-to-charge cycle. The fuel gauge IC in the 4GX HD is calibrated to the old cell's discharge curve — letting it recalibrate against the new cell before high-current charging resumes prevents erratic percentage readings from the start.
Sudden shutdown at 20–30% on the replacement cell
This is a voltage cliff issue, not a capacity fault. Under peak load — LTE modem transmit, screen at full brightness, or GPS active — the new cell's internal resistance causes a momentary voltage sag. The phone's power IC reads that sag as a critical low-voltage event and cuts the system before the reported percentage reaches zero. The fuel gauge IC hasn't yet mapped the new cell's actual discharge curve, so the displayed percentage is inaccurate at high draw. Run two full discharge-charge cycles without fast charging to let the coulomb counter recalibrate, then test again at full load.
Phone won't power on after the battery sat discharged in storage
If the cell dropped below approximately 2.5V while stored, the BMS enters a lockout state to prevent charging a deeply discharged lithium cell. The phone will show no response — no boot, no charging indicator. Connect to a 5V USB source and leave it for 15–20 minutes without pressing the power button; the BMS uses a trickle pre-charge path to recover the cell voltage back above the lockout threshold. Once the cell climbs above roughly 3.0V, the BMS re-enables normal charge current and the charging indicator will appear. If no response after 30 minutes on USB, the cell voltage may be below recoverable range.
Compatible Models
Technical Specifications
Product Highlights
- Brand: Telstra
- Manufacturer: CS
- Series: X-Longer
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
Why does my Telstra 4GX HD show the wrong battery percentage after fitting the new battery?
The fuel gauge IC in the 4GX HD stores a discharge curve calibrated to the old cell — it applies that curve to the new cell immediately, which produces inaccurate readings. Percentages may jump, stall, or drop suddenly because the coulomb counter hasn't mapped the new cell's actual charge and discharge behaviour. Run one full discharge from 100% down to automatic shutdown, then charge uninterrupted to 100% with fast charging disabled. After that cycle the fuel gauge has enough data to recalibrate and readings stabilise.
Fast charging stopped working after I replaced the battery — what's happening?
On the first charge cycle after a cell swap, the charge IC sometimes withholds fast charge authorisation because the new BMS hasn't completed its initial handshake with the phone's USB-PD negotiation circuit. This is normal — it's a protective behaviour, not a fault with the battery or the charger. Use the standard 5V charge input for the first full cycle. After one complete charge, fast charging typically re-enables automatically on the next connection.
The phone feels warm near the battery while charging — is the new cell faulty?
A new high-impedance cell generates more heat during the initial charge cycles than a fully conditioned one. The charge IC pushes current into a cell that hasn't yet settled to its steady-state internal resistance, which produces mild warmth near the battery compartment. This reduces after two or three full cycles as internal resistance drops. If the phone becomes hot to the touch or the charging indicator cuts out before 100%, stop charging and check that the USB cable and charge IC are not the source — test with a second cable rated at 5V/1A.
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