Motorola NNTN8359 DGP8550E Replacement Battery 7.4V 2000mAh
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Motorola NNTN8359 DGP8550E Replacement Battery 7.4V 2000mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Motorola NNTN8359 DGP8550E Replacement Battery 7.4V 2000mAh - is backordered and will ship as soon as it is back in stock.
Voltage
7.4V
Amp
2000mAh
Motorola DGP8550E / DP4000ex Series — 7.4V Li-ion Replacement Battery (NNTN8359)
This is a 7.4V, 2000mAh Li-ion replacement battery for the Motorola DGP8550E, DP4000ex, DP4401Ex, and DP4401ex ATEX series portable two-way radios. It replaces OEM part numbers NNTN8359, NNTN8359A, and NNTN8359C. The cell pack matches the original voltage rail and BMS handshake profile required by the Motorola charging dock ecosystem.
- DGP8550E and DP4000ex platform fit: These models share the same battery bay geometry, 7.4V power rail, and BMS communication protocol. One cell pack covers the full range — the BMS on each radio expects the same handshake signature at insertion, so the dock accepts this pack the same way it accepts the OEM unit.
- Bench tested on actual hardware: We ran this pack on a DP4401Ex dock and monitored the BMS handshake cycle at insertion. The protection circuit responded correctly to the transmit-current spike during PTT hold and did not trigger an overcurrent cutoff under sustained RF output load.
- First insertion contact cycle: If the charger dock shows a fault LED on first insertion, remove the battery and wipe the gold contact strip with a dry cloth, then reseat firmly. The Motorola dock requires a clean contact surface to complete the BMS handshake before it will begin charging — a smudged contact is enough to stall the cycle.
Why the DGP8550E drops to reduced TX power mid-shift on a new pack
New Li-ion cells ship at storage voltage — typically 3.7V per cell, putting the pack around 7.4V total at rest. Under sustained RF output, the voltage sags faster from storage charge than from a fully conditioned cell. The radio's power management circuit interprets the sag as a low-battery condition and steps the transmitter down to protect the final amplifier stage. Run one full charge cycle before the first operational shift and the sag behaviour normalises.
Bar indicator showing one fewer bar than expected after fitting this pack
The DGP8550E uses voltage-threshold stepping to drive the bar indicator — it is not a fuel gauge chip reading cell chemistry directly. A new pack at storage voltage will sit at a threshold that maps to one bar fewer than full. This is not a capacity fault. Charge the pack completely in the Motorola dock until the LED goes solid green, then reinsert — the indicator will read the correct threshold and display the expected full-charge bar level.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Motorola
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My DGP8550E cuts out completely when I press PTT — is the new battery faulty?
This is a BMS overcurrent trip, not a dead cell. The transmit-current spike when PTT is pressed can exceed the protection circuit's threshold if the pack hasn't completed a full charge cycle from storage voltage. Charge the pack to 100% in the Motorola dock before first use. If the cutout persists after a full charge, wipe the gold contacts on both the battery and radio with a dry cloth — a resistive contact can cause a false overcurrent reading at the BMS.
The charger dock LED keeps blinking and never clears — what does that mean for this pack?
A continuously blinking fault LED on the Motorola dock means the pack voltage is below the dock's acceptance threshold. This happens when a new pack has been in storage long enough for the cell voltage to drop below the point the dock will attempt a charge. Remove the pack, wait 30 seconds, and reinsert — some docks will reattempt the handshake on a fresh insertion. If the fault LED persists after two reinsertion attempts, the BMS may need a recovery pre-charge; try a different Motorola-compatible dock that supports pre-charge, or check that the dock itself is drawing mains power correctly.
The radio works fine on transmit but the pack drains noticeably faster after a few weeks of use — what's happening?
Shallow cycling is the most common cause of accelerated capacity fade on the DP4000ex platform. If the pack is topped up after every short shift without being drawn below 50%, the Li-ion cells adapt to that narrow cycle window and effective capacity shrinks. Run the pack through a deeper discharge — use the radio through a full operational shift without interruption — then charge fully to 8.4V. Two or three full cycles reset the usable range back toward rated capacity.
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