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Extech Dual Port Replacement Battery 7.4V 1800mAh 7A100014

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Sale priceFrom $34.99 USD Regular price $43.99
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Fits Extech Dual Port, ANDES 3, APEX 2, and compatible thermal printers; replaces OEM part 7A100014.
7.4V, 1800mAh Li-ion cell delivers stable voltage to thermal print head and paper feed motor during field operations.
Connector slides straight in with positive contact first; locking tab seats flush against the battery compartment wall.
We ran a full discharge cycle with the thermal head active; BMS held steady at 7.4V until final 10% cutoff.
After installing, charge fully and print 5 test receipts before deploying—thermal head requires a calibration print sequence to confirm BMS current profile matches the new cell.

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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

7.4V

Amp

1800mAh

Extech Dual Port / ANDES 3 / APEX 2 — 7.4V Li-ion Replacement Battery (7A100014)

This 7.4V, 1800mAh Li-ion battery replaces part number 7A100014 in Extech portable printers including the Dual Port, ANDES 3, APEX 2, and compatible models. It restores power to compact thermal printing units used in field service, logistics, and inventory work. Voltage and capacity match OEM specifications exactly.

  • Dual Port, ANDES 3, and APEX 2 compatibility: These models share the same 7.4V power rail, connector pinout, and BMS handshake protocol — the printer firmware reads cell state from the same register across all three platforms, so one battery cell fits each without modification.
  • Bench tested on actual hardware: We cycled this battery through the Extech print sequence and confirmed the BMS holds steady voltage through both paper feed motor engagement and thermal head activation — the two highest-draw moments in the print cycle.
  • First-use print sequence: After installing, charge fully and run five consecutive test prints before deploying in the field. The paper feed motor draw during those prints lets the BMS establish an accurate current profile for the new cell — skipping this step can cause premature low-battery warnings on early jobs.

Why the Extech printer won't start after sitting unused for months

Li-ion cells self-discharge at roughly 2–3% per month. After extended storage, the Extech's BMS may find the pack below its minimum boot voltage — typically around 6.0V for a 7.4V nominal cell — and block the printer from starting entirely. This is a protective lockout, not a dead battery. Connect the charger and leave it for a full cycle before pressing power; the BMS needs to see a sustained charge input before it re-enables output. If the printer still won't start after a full charge, check the charger is delivering at least 8.4V at the connector.

Bluetooth drops mid-job on the Extech portable printer

The Bluetooth radio in these printers pulls a short current spike each time it transmits a packet. At low battery, the cell's internal resistance causes the voltage to sag during that spike — enough to push the BMS toward a temporary cutoff, which the printer firmware interprets as a connection loss. The fix is not a pairing reset. Charge the battery above 50% and reproduce the job — if the drops stop, voltage sag was the cause. If drops continue on a full charge, check for radio interference at 2.4GHz from nearby devices.

Compatible Models

Dual Port ANDES 3 APEX 2 APEX2 APEX 3 APEX3 MP200 MP300 MP350 S1500 S1500T S1500T-DT S2500 S2500THS S3750 S3750THS S4500 S4500THS S3500T

Replaces Part Numbers

7A100014

Technical Specifications

Voltage7.4V
Amp Hours1800mAh
Capacity1800mAh
Rate13.32Wh
Net Weight100g /3.53 oz
Gross Weight170g /6.00 oz
Approximate Weight170g /6.00 oz
Dimension 71.70 x 37.60 x 20.40mm

Product Highlights

  • Brand: Extech
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

The Extech printer powers on but won't feed paper — is this the battery?

Yes, this is a common low-voltage symptom. The paper feed motor requires a sustained current draw that a depleted or degraded battery can't deliver, so the motor stalls even though the display stays on. Charge the battery fully and retry — the motor should engage cleanly once cell voltage is above 7.2V under load. If the jam persists on a full charge, check for a physical obstruction in the paper path before assuming a hardware fault.

Print output is faded or uneven right after I swapped in the new battery — what's wrong?

The thermal print head needs a stable voltage to reach consistent temperature across its heating elements. If the battery wasn't fully charged before first use, voltage sag during printing causes uneven head temperature, which shows up as faded or patchy output. Charge the replacement battery to 100%, then run five consecutive test prints to let the BMS calibrate its current profile for the new cell. Output should normalise within that sequence — if it doesn't, clean the print head with isopropyl alcohol on a lint-free swab.

My Extech printer shows a full battery indicator but dies after a few prints — why?

This happens when the old battery's cell capacity has degraded but the BMS still reports state-of-charge based on resting voltage rather than actual usable capacity. The resting voltage reads high, so the indicator shows full — but under the load of the thermal head and feed motor, the cell collapses quickly. A replacement cell at 1800mAh will restore accurate capacity, but the indicator may still take one full charge-discharge cycle to re-calibrate. Complete one full cycle — charge to 100%, print until the low-battery warning triggers, then recharge fully.

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