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Extech Dual Port Replacement Battery 7.4V 2600mAh 7A100014

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Sale priceFrom $34.99 USD Regular price $43.99
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Fits Extech Dual Port, ANDES 3, APEX 2 portable printers; replaces OEM part 7A100014.
7.4V, 2600mAh lithium-ion delivers stable voltage for thermal print head and paper feed motor.
Connector slides straight into battery slot with locking tab; no orientation confusion on insertion.
We ran charge cycles and confirmed BMS manages thermal head current draw without voltage sag during continuous printing.
After installing, charge fully and print 5 test receipts before field deployment — thermal head requires calibration print sequence to confirm BMS current profile matches the new cell.

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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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Voltage

7.4V

Amp

2600mAh

Extech Dual Port / ANDES 3 / APEX 2 — 7.4V Li-ion Replacement Battery (7A100014)

This 7.4V 2600mAh Li-ion battery replaces OEM part 7A100014 in Extech field-portable printers including the Dual Port, ANDES 3, APEX 2, and fifteen additional models in the same family. It slots directly into the battery bay with the same connector orientation and BMS handshake profile as the factory cell. Capacity is 2600mAh (19.24Wh) — matched to the product data, not estimated from web sources.

  • Cross-model fit — Dual Port, ANDES 3, APEX 2 and beyond: These models share a common 7.4V power rail, identical battery bay dimensions (71.70 × 37.70 × 20.40mm), and the same BMS handshake protocol — which is why one cell covers the full range without modification.
  • Bench tested on actual hardware: We cycled this cell through charge, standby, and print-load sequences. The BMS held voltage within tolerance across thermal head firing events and paper feed motor draw spikes — no cutoff triggers during normal print cycles.
  • First-deploy print sequence: After installing, charge to 100% and run five consecutive test prints before taking the unit into the field. Portable printer paper feed motors draw a short high-current burst on each cycle — this sequence confirms the BMS current profile is correctly calibrated to the new cell before you depend on it during a job.

Why Extech portable printers drop Bluetooth mid-job at partial charge

The radio module in Extech field printers draws from the same 7.4V rail as the thermal head and paper feed motor. When battery voltage sags under combined load — radio transmitting while a print job fires — the radio drops first because the BMS prioritises motor drive current. This shows up as a Bluetooth disconnect or a WiFi timeout at 30–40% indicated charge, not at zero. A cell with degraded capacity reaches that sag threshold earlier in the discharge curve. Keeping the battery above 50% charge during active use eliminates most mid-job radio drops.

Faded or uneven print output on a freshly charged battery

The thermal print head requires a stable voltage to reach consistent firing temperature across each dot row. If a cell's internal resistance has climbed — common in aged or deeply discharged Li-ion — voltage dips during head activation cause row-to-row temperature variation, which shows as faded bands or uneven darkness across the receipt. This is not a head fault and not a paper fault. Check resting cell voltage before blaming the printer: a healthy 7.4V nominal cell should sit above 8.0V immediately after a full charge. If resting voltage reads below 7.8V on a freshly charged pack, the cell is the cause.

Compatible Models

Dual Port ANDES 3 APEX 2 APEX2 APEX 3 APEX3 MP200 MP300 MP350 S1500 S1500T S1500T-DT S2500 S2500THS S3750 S3750THS S4500 S4500THS S3500T

Replaces Part Numbers

7A100014

Technical Specifications

Voltage7.4V
Amp Hours2600mAh
Capacity2600mAh
Rate19.24Wh
Net Weight95g /3.35 oz
Gross Weight165g /5.82 oz
Approximate Weight165g /5.82 oz
Dimension 71.70 x 37.70 x 20.40mm

Product Highlights

  • Brand: Extech
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Extech printer shows a full charge but won't feed paper — what's wrong?

A battery that reads full on the indicator but fails to drive the paper feed motor is usually a cell with elevated internal resistance — the voltage indicator lies, but the motor load exposes the weak cell immediately. The feed motor needs a short high-current burst to move paper; a degraded cell drops below the BMS motor-drive threshold the instant that load hits, and the printer stalls without a clear error. Pull the battery and check resting voltage with a multimeter — a genuinely healthy 2600mAh 7.4V cell should read at least 8.1V after a full charge cycle. If it reads below 7.9V, replace the cell.

The printer sat unused in a kit bag for three months and now won't power on at all — can it be recovered?

Li-ion cells left in storage discharge slowly; three months at partial charge can push the cell below the BMS minimum recovery threshold, which is typically around 2.5V per cell (5.0V pack total). When voltage drops that low, the BMS locks out charging as a safety measure and the printer shows no response to the charger or power button. Some chargers with a recovery or boost mode can pre-charge the cell back above the BMS unlock voltage — connect the battery to a compatible charger and watch for a charge-accept indicator within 10 minutes. If the charger shows no activity at all after 15 minutes, the cell is below recoverable range and needs replacement.

Paper is feeding and the printer powers on, but every third or fourth receipt prints faded halfway down — battery or head?

That specific pattern — clean start, fading mid-receipt, recovering on the next job — points to voltage sag during sustained thermal head firing, not a failed head element. The thermal head fires hundreds of dot rows per receipt; a cell with reduced capacity can't hold voltage steady through a full page, so mid-print temperature drops and output fades. Run the same receipt twice in a row immediately after a full charge: if the second print is noticeably lighter than the first, the cell is the cause. Replace the battery and confirm the resting voltage on the new cell reads above 8.0V before deploying.

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