HME COM400 Wireless Headset Replacement Battery 4.8V 1500mAh
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HME COM400 Wireless Headset Replacement Battery 4.8V 1500mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
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Delivery and Shipping
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Disclaimer
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HME COM400 Wireless Headset Replacement Battery 4.8V 1500mAh - is backordered and will ship as soon as it is back in stock.
Voltage
4.8V
Amp
1500mAh
HME COM400 — 4.8V Ni-MH Replacement Battery (RF400)
This is a 4.8V, 1500mAh Ni-MH replacement battery for the HME COM400 wireless communication headset. It fits the COM400 directly, using OEM part number RF400. The COM400 is used in aviation and field communication environments where the headset must stay operational through full duty cycles.
- COM400 fit: The COM400 runs a 4.8V Ni-MH cell configuration with a specific connector and BMS handshake tied to the base station's charge management circuit. This pack matches that voltage rail and connector pinout so the base station recognises the cell and initiates a proper charge cycle.
- Bench tested on actual hardware: We cycled this pack through the COM400 base station and confirmed the BMS completed its handshake without error. The charge circuit accepted the pack, stepped through its conditioning phase, and reported full charge status at the correct termination voltage.
- First-cycle protocol for the COM400: Place the headset in the base station and let it complete a full uninterrupted charge before using it on a call. The COM400 base station logs the new cell during this first cycle — skipping it causes the talk-time indicator to misread remaining capacity.
Base station showing full charge but headset cuts off after short use
This happens when the replacement pack arrives at storage voltage — typically around 4.2–4.5V for a 4.8V Ni-MH pack — and the base station misreads it as already charged. The charge circuit terminates early because the delta-V detection triggers before a real full charge is reached. The headset then draws down the partially charged cells quickly under the combined load of the audio circuit and DECT radio transmitter. Run one full uninterrupted charge cycle from flat to resolve this.
COM400 headset cutting out mid-call on a new battery
The COM400 places simultaneous current demand on the battery from both the audio amplifier and the DECT radio module. During active transmission, this combined draw causes a momentary voltage sag — if the cells are not fully conditioned, the pack voltage drops below the headset's cutoff threshold and the unit shuts off. This is not a fault with the pack; it is a conditioning issue. Cycle the battery through three to five full charge and discharge sequences and the sag will reduce as the cells reach rated capacity.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: HME
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My COM400 base station is showing a charging error after I installed the new battery — what's wrong?
The COM400 base station expects a specific BMS handshake before it begins the charge cycle. If the pack arrives at an unexpected voltage or the contacts aren't fully seated, the base throws a charge error instead of initiating. Remove the headset, reseat it firmly in the cradle, and confirm the charging indicator activates within 10 seconds. If the error persists, discharge the pack briefly by running the headset on a short call, then re-dock — this shifts the cell voltage into the range the base station's delta-V detection expects.
Talk time is noticeably shorter than rated after the first few charges — is the battery defective?
Ni-MH cells don't deliver full rated capacity straight out of the box. The 1500mAh figure is reached after three to five full charge and discharge cycles as the cell chemistry stabilises. If you're pulling the headset off the base before a full charge completes, or topping it up from partial, the cells never reach that conditioning point. Run three complete cycles — full charge, use until the headset signals low battery, full charge again — and measure talk time after the third cycle.
The COM400 headset feels warm during long shifts — is something wrong with the new battery?
Ni-MH chemistry generates more heat during charge and discharge than Li-ion, and the COM400 housing is compact with limited ventilation. Sustained use combining DECT radio transmission and audio draw in a small enclosure will produce noticeable warmth — this is normal for this battery class in this device. The pack becomes a concern only if the base station refuses to charge it or the headset shuts off from thermal cutoff rather than low battery. If the headset is hot to the point of discomfort, check that the base station ventilation slots are clear and the unit is not charging in direct sunlight.
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