Cisco CP-8832 Wireless Expansion Microphone Compatible Battery 3.7V 580mAh
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Cisco CP-8832 Wireless Expansion Microphone Compatible Battery 3.7V 580mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
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Disclaimer
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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Cisco CP-8832 Wireless Expansion Microphone Compatible Battery 3.7V 580mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.7V
Amp
580mAh
Cisco CP-8832 Wireless Expansion Microphone — 3.7V Li-Polymer Replacement Battery (CP-8832-MIC-WLS)
This 3.7V, 580mAh Li-Polymer battery replaces the original pack inside the Cisco CP-8832 Wireless Expansion Microphone. It fits the cordless satellite mic unit used with Cisco conference phone systems. Swap it when the original battery no longer holds a charge or fails to power the unit.
- CP-8832 Wireless Expansion Microphone fit: The CP-8832 wireless mic draws from a single-cell 3.7V Li-Polymer pack to run both the audio pickup circuit and the 2.4GHz wireless link simultaneously. This replacement matches that cell configuration, voltage rail, and connector orientation so the dock-side charging circuit and BMS handshake function without reconfiguration.
- Bench tested on actual hardware: We cycled this pack through full charge and discharge on the CP-8832 platform, confirming the BMS accepted the cell, the dock registered a valid charge state, and protection circuits tripped correctly at low-voltage threshold.
- First-session calibration after swap: After installing, run one complete charge cycle before your first meeting. The CP-8832 maps battery state against voltage thresholds during normal operation — a fresh pack that hasn't been cycled yet will cause the indicator to read inaccurately for the first session.
Voltage sag under combined audio and wireless draw in the CP-8832
The CP-8832 wireless mic runs audio pickup and a 2.4GHz radio link off the same 580mAh cell. When both circuits draw simultaneously during an active call, instantaneous current demand spikes. A degraded original battery drops voltage sharply under that combined load, which the BMS interprets as a low-cell event and cuts output. A new cell with full capacity handles the combined draw without triggering that cutoff.
Charging dock not registering the new battery after installation
If the dock shows no charging activity after you seat the mic, the most common cause is contact resistance between the pack terminals and the dock's charging pins. Li-Polymer packs shipped in storage mode can also have a surface oxide layer on the contacts. Wipe the pack contacts with a dry cloth, reseat the mic firmly in the dock, and confirm the dock LED changes state. If the pack voltage reads below 3.0V on a multimeter, it may be in deep-discharge lockout — leave it on dock for 15–20 minutes to allow the recovery charge circuit to bring it above the BMS re-initialisation threshold of approximately 3.0V.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Cisco
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
The CP-8832 wireless mic won't turn on at all after I put the new battery in — what's wrong?
New replacement packs are shipped in a low-voltage storage state, and if the cell sits below roughly 3.0V the BMS locks output entirely as a protection measure. Seat the mic in the charging dock and leave it for at least 15–20 minutes before pressing the power button — the dock's recovery circuit needs that window to push the cell above the BMS re-initialisation threshold. If the dock LED never changes from red or shows no activity, wipe the pack contacts and the dock pins with a dry cloth and reseat firmly. Once the cell climbs past 3.0V the BMS will release and the unit will power on normally.
The wireless mic keeps dropping the connection partway through a long conference call — is that the battery?
Yes, this is a voltage sag issue. The CP-8832 runs both its audio circuit and 2.4GHz radio link off the same small cell, and sustained draw across a long session pulls voltage down steadily. When cell voltage sags under that combined load, the wireless radio is first to lose stable operation, which shows up as a mid-call dropout before the unit actually powers off. A full charge before the meeting reduces this — start each session with the dock light confirming a complete charge, and avoid pulling the mic off dock until the indicator shows 100%.
The battery indicator on the conference system still shows low or flashes a warning even after I charged the new pack fully — is the battery faulty?
It's not faulty — the CP-8832 maps battery state by tracking voltage thresholds over time, and a brand-new cell that hasn't been cycled yet doesn't match the discharge curve the system expects. The indicator reads inaccurately for the first session after a swap. Run one complete charge-to-full, use-to-low, charge-to-full cycle and the system will recalibrate its state-of-charge mapping against the new cell's actual voltage curve. After that cycle the indicator should report accurately.
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