Welcome to our store. Proudly serving customers across North America for years. Learn more

For support or quotes: sales@batteryweb.com

WELCOME5
BatteryWeb

AudioVox BT2400 Cordless Phone Compatible Battery 3.6V 1200mAh

Up to 21% off
New arrival
Sale priceFrom $23.99 USD Regular price $29.99
Shipping calculated at checkout.
ERROR: ErrorResponse(error=APIErrorObject(message='Internal Server Error', type='api_error', details=None), request_id='workerreq_011Dv4GsL6ZbdC2kySRQXfBm', type='error')

Visa Mastercard American Express PayPal Apple Pay Google Pay Shop Pay Discover Klarna Afterpay Stripe

Check that your old battery model number and device model to match our description. This makes sure they work together.


We ship your order same day if you buy it before 4 PM EST.

Warranty

Send Your Battery Photo

Expert Technician Help

Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.

POST YOUR BATTERY IMAGE
Product & Solutions Expert

Product & Solutions Expert

✉ sales@batteryweb.com

🔹 10+ Years Battery Experience 🔹 Fast & Accurate Identification

Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

1200mAh

AudioVox BT2400 / GX2400 Series — 3.6V Ni-MH 1200mAh Replacement Battery

This is a 3.6V, 1200mAh Ni-MH replacement battery for the AudioVox BT2400, GX2400, GX2401C, and GX2411CI cordless phone handsets. It slots directly into the handset battery compartment and restores talk time and standby performance lost to cell degradation in the original pack. Voltage and capacity match the factory specification at 3.6V and 4.32Wh.

  • BT2400 and GX2400 series compatibility: These four models share a common 3.6V Ni-MH cell configuration, connector pinout, and physical footprint. One battery pack covers all four handsets without modification.
  • Bench tested on actual hardware: We cycled this pack through charge and discharge on the BT2400 platform. The BMS accepted charge current from the base station without fault, and voltage held stable across the RF transmit bursts typical of DECT handsets.
  • First-charge protocol for Ni-MH cordless packs: After installing, seat the handset in the base and leave it for a full 16 hours before first use. Ni-MH cells shipped in partial-discharge state need a slow, complete first charge to reach rated capacity — skipping this step will cause the first few cycles to read short.

Range reduced on the GX2400 after a battery swap

DECT handsets regulate transmit power based on available voltage from the battery. When a new Ni-MH pack hasn't completed its first few conditioning cycles, voltage sags under RF load — specifically during the transmit bursts the handset fires to maintain the DECT link. The base station interprets this sag as a weak signal and the handset drops range earlier than expected. Running three to five full charge-discharge cycles brings cell voltage up to rated level and eliminates the sag.

Base station shows no charge light after fitting the new battery

AudioVox base stations use a voltage threshold to confirm a battery is present and ready to accept charge. Ni-MH packs can sit in storage long enough for cell voltage to fall below that threshold — the base station then sees no valid battery and withholds charge current. To recover, remove the handset, wait 30 seconds, and re-seat it firmly. If the charge light still doesn't appear, confirm resting pack voltage is above 3.0V with a multimeter before concluding the base station has a fault.

Compatible Models

BT2400 GX2400 GX2401C GX2411CI

Technical Specifications

Voltage3.6V
Amp Hours1200mAh
Capacity1200mAh
Rate4.32Wh
Net Weight40.3g /1.42 oz
Gross Weight90.3g /3.19 oz
Approximate Weight90.3g /3.19 oz
Dimension 50.43 x 42.54 x 14.40mm

Product Highlights

  • Brand: AudioVox
  • Manufacturer: CS
  • Series: Standard
  • Color: Green
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My AudioVox GX2400 talk time is noticeably shorter with the new battery than it was with the original — is something wrong?

Nothing is wrong. Ni-MH cells leave storage in a partially discharged state and need three to five full charge-discharge cycles before they reach rated capacity. Each cycle, you'll notice talk time increase until the pack stabilises at its full 1200mAh. Run the handset down until it beeps low, return it to the base for a full charge, and repeat — by cycle five the talk time should match or exceed the original pack.

The handset lost its pairing with the base station after I swapped the battery — how do I get it back?

Some DECT phones store pairing data in volatile memory that clears when power is fully removed during a battery swap. The handset comes back up with no base station registered. Re-pair using the registration button on the base station — typically held for three seconds until the registration light flashes — then follow the handset's link or register prompt to restore the DECT connection.

The battery drains completely overnight even though the handset is sitting in the base — what's causing that?

This is a seating issue, not a battery fault. If the handset isn't fully clicked into the charging cradle, the charge contacts don't make a clean connection and the base station never delivers charge current. Lift the handset clear, check the contacts on both the handset and cradle for dust or oxidation, and re-seat it until it sits flush. Confirm the charge indicator light on the base activates — if it doesn't illuminate within 30 seconds of seating, clean the contacts with a dry cloth and try again.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.