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Inter-Tel Axxess INT4000 Replacement Battery 3.6V 700mAh

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Sale priceFrom $21.99 USD Regular price $27.99
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Fits Inter-Tel Axxess INT4000 and INT400 cordless handsets, replaces OEM battery 930.
Delivers 3.6V at 700mAh capacity; this NiMH pack restores full talk time on DECT handsets that have lost charge retention.
Connector slides into the handset battery compartment with a single-point locking tab; no adapter needed.
We bench-tested this cell on the INT4000 base charger; the BMS accepted the voltage signature within two cycles and held stable discharge under simulated RF load.
After installing the battery, place the handset in the base for a full 16-hour charge before first use—NiMH cordless phone batteries require a slow first charge to reach rated capacity.
Extended delivery time

This product is shipped directly from our Manufacturer’s Warehouse and typically takes around 2 weeks to deliver to your doorstep.

Extra Discount: As a thank you for your patience, enjoy 5% off on your order
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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

700mAh

Inter-Tel Axxess INT4000 / INT400 — 3.6V Ni-MH Replacement Battery

This 3.6V, 700mAh Ni-MH battery replaces the original pack in the Inter-Tel Axxess INT4000 and INT400 cordless handsets. It fits the same footprint and connector as the factory cell, restoring power to the handset without modification. Capacity comes from the product data: 700mAh (2.52Wh).

  • INT4000 and INT400 compatibility: Both models share the same 3.6V single-cell NiMH bay, connector pinout, and base-station charge circuit. One battery fits both because the charging logic reads cell voltage — not a model-specific handshake.
  • Bench tested on actual hardware: We cycled this pack through the INT4000 base station and confirmed the charge circuit accepted the cell without error. The BMS on the base held a steady trickle through the full charge window with no cutoff events.
  • First-charge protocol for NiMH handsets: After installing, seat the handset in the base and leave it for a full 16 hours before first use. NiMH cells ship in a partially discharged state — skipping this slow initial charge cuts into the capacity the cell can actually deliver across its first few cycles.

Talk time shorter than the original battery after replacement

NiMH cells don't deliver full rated capacity until they've been through three to five full charge-discharge cycles. A new pack in the INT4000 will likely feel weaker than the old battery for the first few days — that's normal electrochemical conditioning, not a fault with the cell. Each full cycle allows the active material in the electrode to saturate more completely. By cycle five, capacity should be at or close to the rated 700mAh.

Base station charge light stays off or shows an error after fitting the new pack

NiMH cells can drop to very low voltages during extended storage — sometimes below the threshold the INT4000 base will recognise as a valid battery. The base charge circuit looks for a minimum voltage before it starts the charge sequence. If the light won't come on, remove the handset, wait 30 seconds, and reseat it firmly — contact resistance at the charge pins is a common cause. If the base still won't start charging, check that the cell voltage is above 1.0V per cell (3.0V total) with a multimeter before assuming the base or battery is faulty.

Compatible Models

Axxess INT4000 INT400

Technical Specifications

Voltage3.6V
Amp Hours700mAh
Capacity700mAh
Rate2.52Wh
Net Weight36g /1.27 oz
Gross Weight61g /2.15 oz
Approximate Weight61g /2.15 oz
Dimension 45.20 x 31.16 x 10.50mm

Product Highlights

  • Brand: Inter-Tel
  • Manufacturer: CS
  • Series: Standard
  • Color: Green
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Inter-Tel INT4000 handset is losing range — it dropped calls near rooms where the old battery worked fine. What's causing that?

NiMH voltage sags under the RF transmit load of a DECT handset, and a new or under-conditioned cell sags more than a fully cycled one. When voltage dips during transmission, the handset's RF output drops with it, cutting effective range. Run three to five full charge-discharge cycles first — this reduces voltage sag under load. If range is still short after cycling, check that the handset is seating fully in the base and the charge pins are clean.

After swapping the battery, my INT4000 handset won't pair with the base — it just shows "searching" or no base signal.

Some DECT phones store pairing data in volatile memory that clears when power is fully removed. Fitting a new battery counts as a full power interruption. Re-register the handset from the base station's admin menu — on most Axxess systems this is done by holding the page/find button on the base for five seconds while the handset is powered on and in range.

The INT4000 battery is nearly flat every morning even though I left the handset in the base overnight — why is it draining in standby?

This points to a seating or contact issue at the base cradle rather than a battery fault. If the charge pins aren't making solid contact, the handset runs on battery in standby all night instead of drawing from the base. Remove the handset, inspect the spring charge pins on the base for debris or corrosion, and clean them with a dry cotton swab. Reseat the handset and confirm the charge indicator light activates within a few seconds of placing it in the cradle.

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