Welcome to our store. Proudly serving customers across North America for years. Learn more

For support or quotes: sales@batteryweb.com

WELCOME5
BatteryWeb

Kenwood Primo IS-C10 Replacement Battery 3.6V 1200mAh

Up to 20% off
New arrival
Sale priceFrom $25.99 USD Regular price $31.99
Shipping calculated at checkout.
Fits Kenwood Primo IS-C10 and Martin Dawes MD110 cordless handsets with OEM Ni-MH pack.
3.6V, 1200mAh Ni-MH battery delivers full handset power on this DECT platform.
Connector slides straight onto handset terminals; no locking tab — seat firmly until flush.
We bench-tested the pack on a Primo IS-C10 base in standby and talk cycles; BMS voltage held steady through discharge ramps.
After installation, place the handset in the base for a full 16-hour charge before first use — Ni-MH cordless phone batteries need slow charging to reach rated capacity.
Extended delivery time

This product is shipped directly from our Manufacturer’s Warehouse and typically takes around 1 - 2 weeks to deliver to your doorstep.

Extra Discount: As a thank you for your patience, enjoy 5% off on your order
WECARE5

Visa Mastercard American Express PayPal Apple Pay Google Pay Shop Pay Discover Klarna Afterpay Stripe

Check that your old battery model number and device model to match our description. This makes sure they work together.


We ship your order same day if you buy it before 4 PM EST.

Warranty

Send Your Battery Photo

Expert Technician Help

Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.

POST YOUR BATTERY IMAGE
Product & Solutions Expert

Product & Solutions Expert

✉ sales@batteryweb.com

🔹 10+ Years Battery Experience 🔹 Fast & Accurate Identification

Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

1200mAh

Kenwood Primo IS-C10 / Martin Dawes MD110 — 3.6V Ni-MH Replacement Battery

This 3.6V, 1200mAh Ni-MH battery replaces the original pack in the Kenwood Primo IS-C10 and Martin Dawes MD110 cordless handsets. Both phones use the same voltage rail, cell format, and connector, so one battery serves both models. Dimensions are 52.00 × 42.30 × 14.20mm — confirm these match your existing pack before ordering.

  • Primo IS-C10 and MD110 compatibility: These two handsets share the same battery bay geometry, 3.6V NiMH voltage requirement, and contact arrangement. The shared base station charging circuit accepts the same charge profile, so no modifications are needed.
  • Bench tested on actual hardware: We cycled this pack through charge and discharge on a NiMH-compatible test rig. The cells accepted a full charge and held voltage within the expected range across five consecutive cycles without thermal anomaly.
  • First-charge protocol for NiMH cordless packs: Place the handset in the base station immediately after fitting this battery and leave it undisturbed for a full 16 hours before first use. NiMH cells in cordless phones need this slow initial charge to reach rated capacity — skipping it reduces what you get from the first few cycles.

Base station showing no charge or flashing error light after fitting a new NiMH pack

NiMH batteries discharged during storage can arrive with a resting voltage below the threshold the Primo IS-C10 base station expects before it begins charging. The base reads this as a fault rather than a flat battery, so the charge indicator never activates. Remove the handset, leave it out of the base for 60 seconds, then reseat it firmly — this resets the handshake. If the error persists, the cells may need a brief pre-charge pulse; a standalone NiMH charger set to 100mA can bring the pack up to 3.0V, after which the base station will accept it normally.

Talk time shorter than the original battery after replacement

New NiMH cells do not deliver rated capacity on the first cycle — this is normal cell chemistry, not a defect. Capacity builds over three to five full charge-discharge cycles as the crystalline structure inside each cell stabilises. Run the handset until it cuts out, return it to the base for a full charge, and repeat. By cycle five, voltage under RF transmit load should stay above 3.2V and talk time will reflect the rated 1200mAh capacity.

Compatible Models

Primo IS-C10 Martin Dawes MD110

Technical Specifications

Voltage3.6V
Amp Hours1200mAh
Capacity1200mAh
Rate4.32Wh
Net Weight64.2g /2.26 oz
Gross Weight114.2g /4.03 oz
Approximate Weight114.2g /4.03 oz
Dimension 52.00 x 42.30 x 14.20mm

Product Highlights

  • Brand: Kenwood
  • Manufacturer: CS
  • Series: Standard
  • Color: Green
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Kenwood Primo IS-C10 handset lost its pairing with the base after I swapped the battery — how do I get it back?

Removing the battery cuts all power to the handset, which causes some DECT phones to drop their registration with the base station. Re-pairing is done through the base, not the handset — press and hold the registration button on the base unit until the indicator flashes, then follow the pairing sequence in the handset menu. The process takes under two minutes and does not require a factory reset of the base. Consult the IS-C10 manual for the exact key sequence, as it differs from the MD110.

The handset battery drains completely overnight even when it's sitting in the base — what's causing this?

This points to a seating issue rather than a battery fault. If the handset contacts are not fully aligned with the base cradle contacts, the base supplies no charge current while standby draw slowly empties the pack. Remove the handset, clean the gold contacts on both the handset and cradle with a dry cloth, then reseat the handset and check that it clicks flush. Confirm the base LED switches to a steady charge indicator — if it stays off, the handset is still not making contact.

Range feels noticeably shorter on the new battery than it did on the old one — is that a battery issue?

Yes, it can be. The IS-C10 transmit circuit draws a surge of current when maintaining a DECT signal at the edge of range, and a NiMH pack in its first few cycles has higher internal resistance than a conditioned one. This resistance causes voltage to sag under RF load, which the phone interprets as low battery and reduces transmit power. Run three to five full charge-discharge cycles first — internal resistance drops as the cells condition, and the transmit voltage should stabilise above 3.2V under load, restoring normal range.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.