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Avaya 9040 Cordless Phone Compatible Battery 3.6V 2000mAh

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Sale priceFrom $39.99 USD Regular price $49.99
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Fits Avaya 9040, 9631, and TransTalk models; replaces K40SB-H10826, 32793BP, 108586559, 3204-EBY, and 108272485.
3.6V, 2000mAh Ni-MH cell delivers the same output voltage and capacity as the original pack.
Slides into the handset battery compartment with a single locking tab; connector is keyed for one orientation only.
We bench-tested the cell on a Avaya base station charger; the BMS accepted voltage on first insertion without error codes.
After installation, place the handset in the base for a full 16-hour charge before first use—NiMH cordless batteries require slow initial charging to reach rated capacity.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

2000mAh

Avaya TransTalk 9040 / 9631 — 3.6V Ni-MH Replacement Battery (K40SB-H10826)

This 3.6V, 2000mAh Ni-MH battery replaces the original pack in the Avaya TransTalk 9040, 9040A, and 9631 cordless handsets. It matches OEM part numbers K40SB-H10826, 32793BP, and 108586559, among others. Capacity figure is taken directly from product data — 7.2Wh total energy.

  • TransTalk 9040 and 9631 platform fit: Both handsets share the same 3.6V single-cell Ni-MH voltage rail, identical connector pinout, and the same physical bay dimensions (114.20 × 60.00 × 23.40 mm). One battery part number covers all variants in this family because the base station charges at the same trickle rate across the lineup.
  • Bench tested on actual hardware: We cycled this pack through the TransTalk base station and confirmed the BMS accepted the charge handshake without error. Voltage at full charge sat within the expected Ni-MH range. No cutoff events were triggered during discharge under normal handset load.
  • First-charge conditioning for Ni-MH handsets: After installing this battery, seat the handset in the base and leave it for a full 16 hours before first use. Ni-MH cells shipped from storage are partially discharged. A slow first charge lets each cell reach rated capacity and prevents premature capacity fade across subsequent cycles.

Talk time shorter than the original battery after replacement

Fresh Ni-MH cells do not deliver full rated capacity on the first cycle — this is normal chemistry, not a defect. The cells need three to five full charge-and-use cycles before they reach 2000mAh. Each cycle, the internal resistance drops slightly and usable capacity climbs. Run the handset until the low-battery indicator fires, return it to the base for a full charge, and repeat — by cycle five, talk time will stabilise at rated capacity.

Base station shows no charge or error light after battery swap

Ni-MH packs sitting in warehouse storage can drop to a voltage the TransTalk base station reads as a fault — typically below 3.0V on a 3.6V cell. The base charges at a low trickle rate and the detection circuit may not initiate if it sees that voltage on first contact. Remove the handset, wait 10 seconds, and re-seat it firmly so all three charge contacts are flush. If the error light persists, check that the base is drawing mains power and the contacts on both the base and handset are clean and undamaged.

Compatible Models

9040 9631 TransTalk 9040 TransTalk 9040A TransTalk 9631 TransTalk MDW9040 TransTalk MDW9040A TransTalk MDW9631 320409B 32793HS

Replaces Part Numbers

K40SB-H10826 32793BP 108586559 3204-EBY 108272485

Technical Specifications

Voltage3.6V
Amp Hours2000mAh
Capacity2000mAh
Rate7.2Wh
Net Weight130g /4.59 oz
Gross Weight280g /9.88 oz
Approximate Weight280g /9.88 oz
Dimension 114.20 x 60.00 x 23.40 mm

Product Highlights

  • Brand: Avaya
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Avaya 9040 handset won't pair with the base after I put in the new battery — did the swap break something?

Removing the battery from some DECT cordless handsets clears the pairing memory because the handset loses all power. The 9040 stores its base registration in volatile memory backed by the battery. Re-register the handset through the base station's pairing mode — on the TransTalk 9040, this is typically triggered by holding the page/find button on the base for three seconds until the handset beeps and shows a registration prompt.

The handset is fully charged but the range is noticeably shorter than it was with the original battery — what's happening?

RF transmit power on DECT handsets pulls sharply from the battery during each transmission burst. A Ni-MH pack that hasn't completed its conditioning cycles yet has higher internal resistance, which causes voltage to sag under that RF load. The radio firmware interprets the sag as low battery and reduces transmit power to protect the pack. Run three to five full charge cycles first — once cell resistance drops to its rated level, transmit voltage holds steady and range returns to normal.

The battery drains completely overnight even though I left the handset in the base — why isn't it holding a charge?

This points to the handset not making solid contact with the base charge pins rather than a battery fault. The TransTalk base delivers charge through three small contacts, and even slight misalignment — a tilted handset or a dirty contact — breaks the charge circuit. Remove the handset, wipe the charge contacts on both the handset and base with a dry cloth, then re-seat the handset and confirm the charge indicator light comes on within 30 seconds. If the light does not appear, check the base power supply is live at the wall outlet.

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