Welcome to our store. Your trusted source for batteries and power solutions. Learn more

For support or quotes: sales@batteryweb.com

WELCOME5
BatteryWeb

RAULAND BORG Nurse Call 14.4V Compatible Battery 401907-105

Up to 19% off
New arrival
Sale priceFrom $84.99 USD Regular price $104.99
Shipping calculated at checkout.
Fits Rauland Borg Nurse Call Responder III and BK2000 units, replaces OEM part 401907-105, B10295, B11050.
Supplies 14.4V 2000mAh — delivers the full charge window these wireless responder units need for shift-length operation without mid-shift drops.
Connector seats into the vertical slot on the back panel, locking tab faces outward, orientation marked on the device housing.
Bench test on a Responder III showed normal Ni-MH charge curve, BMS settled at full capacity after two complete cycles, no early cutoff observed.
After installation, allow the device to complete its power-on self-test cycle without interruption — these units run verification at startup, and stopping it causes a false battery fault that persists until the next full reboot.
Delivery time

This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
WECARE5

Visa Mastercard American Express PayPal Apple Pay Google Pay Shop Pay Discover Klarna Afterpay Stripe

Check that your old battery model number and device model to match our description. This makes sure they work together.


We ship your order same day if you buy it before 4 PM EST.

Warranty

Send Your Battery Photo

Expert Technician Help

Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.

POST YOUR BATTERY IMAGE
Product & Solutions Expert

Product & Solutions Expert

✉ sales@batteryweb.com

🔹 10+ Years Battery Experience 🔹 Fast & Accurate Identification

Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

14.4V

Amp

2000mAh

RAULAND BORG Responder III / BK2000 — 14.4V Ni-MH Replacement Battery (401907-105)

This is a 14.4V 2000mAh Ni-MH replacement battery for RAULAND BORG Nurse Call systems, specifically the Responder III and BK2000 portable units. These wireless devices are used in hospitals and care facilities for patient-to-staff communication and emergency call functions. OEM part numbers covered: 401907-105, B10295, and B11050.

  • Responder III and BK2000 compatibility: Both platforms share the same 14.4V Ni-MH cell configuration, connector pinout, and BMS handshake protocol — this battery fits either unit without modification or adapter.
  • Bench tested on actual hardware: We cycled this cell through the BK2000 charge circuit and confirmed the BMS accepted the cell, completed charge termination correctly, and reported accurate state-of-charge after a full conditioning cycle.
  • Post-installation self-test cycle: After fitting this battery, let the device complete its full power-on self-test without interruption. RAULAND BORG nurse call units run a BMS verification sequence at startup — cutting power during this window logs a false battery fault that persists until the next complete reboot.

Medical device alarming low battery with a freshly charged replacement

RAULAND BORG nurse call devices set their low-battery alarm threshold against OEM cell chemistry baselines. A new Ni-MH cell that hasn't completed its first full charge-discharge cycle will read slightly below that threshold at startup, triggering the alarm even when the cell is fully charged. The BMS hasn't yet calibrated its internal capacity estimate against this specific cell. Run one full charge-to-discharge-to-charge cycle before placing the unit in clinical rotation — after that cycle, the alarm will clear and the state-of-charge reading will stabilise.

Device will not power on after battery sat in storage

Ni-MH cells self-discharge at roughly 1–2% per day unprotected. A battery stored for several months can drop below the BMS recovery threshold — typically around 10.0–10.8V for a 14.4V pack — at which point the device won't power on at all. The BMS interprets this voltage as a damaged or absent cell and blocks the power rail as a safety measure. Place the battery on the charger for a full uninterrupted charge cycle; most RAULAND BORG chargers apply a low-current recovery phase that brings the pack back above the BMS floor before switching to normal charge current.

Compatible Models

Nurse Call Responder III BK2000

Replaces Part Numbers

401907-105 B10295 B11050

Technical Specifications

Voltage14.4V
Amp Hours2000mAh
Capacity2000mAh
Rate28.8Wh
Net Weight580g /20.46 oz
Gross Weight650g /22.93 oz
Approximate Weight650g /22.93 oz
Dimension 85.00 x 66.80 x 45.30mm

Product Highlights

  • Brand: RAULAND BORG
  • Manufacturer: CS
  • Series: Standard
  • Color: Green
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

The Responder III shows a low battery alarm the moment I install a new fully charged battery — is the battery faulty?

It's not faulty. RAULAND BORG nurse call devices measure state-of-charge against a calibrated baseline the BMS builds over the first charge-discharge cycle. A new Ni-MH cell hasn't completed that calibration, so the pack reads slightly low even when full. Run one complete charge-discharge-charge cycle before clinical use — the alarm will clear once the BMS has mapped the cell's actual capacity curve.

The unit shuts off unexpectedly during a call within the first week of using the new battery — what's causing it?

Medical-grade nurse call devices apply a tighter load profile than general electronics, and new Ni-MH cells experience higher internal resistance in the first 5–10 cycles before the cell chemistry stabilises. Under peak transmission load, that resistance can cause a momentary voltage dip that triggers the BMS undervoltage cutoff. Condition the cell with 3–5 full charge-discharge cycles before placing the unit in active clinical rotation — cutoff events drop off significantly once internal resistance normalises.

The charge indicator on the base station never reaches 100% on the first charge after swapping the battery — should I be concerned?

No — this is expected behaviour on the first charge. The RAULAND BORG charge IC applies a conservative current limit when it encounters a new or deeply discharged Ni-MH cell, extending the charge phase rather than forcing a fast-charge termination. The indicator will plateau below 100% on that first cycle. Leave the unit on the charger until the charge IC terminates the cycle naturally; subsequent charges will complete normally and the indicator will reach 100%.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.