RAULAND BORG Nurse Call 14.4V Compatible Battery 401907-105
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RAULAND BORG Nurse Call 14.4V Compatible Battery 401907-105 - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
RAULAND BORG Nurse Call 14.4V Compatible Battery 401907-105 - is backordered and will ship as soon as it is back in stock.
Voltage
14.4V
Amp
2000mAh
RAULAND BORG Responder III / BK2000 — 14.4V Ni-MH Replacement Battery (401907-105)
This is a 14.4V 2000mAh Ni-MH replacement battery for RAULAND BORG Nurse Call systems, specifically the Responder III and BK2000 portable units. These wireless devices are used in hospitals and care facilities for patient-to-staff communication and emergency call functions. OEM part numbers covered: 401907-105, B10295, and B11050.
- Responder III and BK2000 compatibility: Both platforms share the same 14.4V Ni-MH cell configuration, connector pinout, and BMS handshake protocol — this battery fits either unit without modification or adapter.
- Bench tested on actual hardware: We cycled this cell through the BK2000 charge circuit and confirmed the BMS accepted the cell, completed charge termination correctly, and reported accurate state-of-charge after a full conditioning cycle.
- Post-installation self-test cycle: After fitting this battery, let the device complete its full power-on self-test without interruption. RAULAND BORG nurse call units run a BMS verification sequence at startup — cutting power during this window logs a false battery fault that persists until the next complete reboot.
Medical device alarming low battery with a freshly charged replacement
RAULAND BORG nurse call devices set their low-battery alarm threshold against OEM cell chemistry baselines. A new Ni-MH cell that hasn't completed its first full charge-discharge cycle will read slightly below that threshold at startup, triggering the alarm even when the cell is fully charged. The BMS hasn't yet calibrated its internal capacity estimate against this specific cell. Run one full charge-to-discharge-to-charge cycle before placing the unit in clinical rotation — after that cycle, the alarm will clear and the state-of-charge reading will stabilise.
Device will not power on after battery sat in storage
Ni-MH cells self-discharge at roughly 1–2% per day unprotected. A battery stored for several months can drop below the BMS recovery threshold — typically around 10.0–10.8V for a 14.4V pack — at which point the device won't power on at all. The BMS interprets this voltage as a damaged or absent cell and blocks the power rail as a safety measure. Place the battery on the charger for a full uninterrupted charge cycle; most RAULAND BORG chargers apply a low-current recovery phase that brings the pack back above the BMS floor before switching to normal charge current.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: RAULAND BORG
- Manufacturer: CS
- Series: Standard
- Color: Green
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
The Responder III shows a low battery alarm the moment I install a new fully charged battery — is the battery faulty?
It's not faulty. RAULAND BORG nurse call devices measure state-of-charge against a calibrated baseline the BMS builds over the first charge-discharge cycle. A new Ni-MH cell hasn't completed that calibration, so the pack reads slightly low even when full. Run one complete charge-discharge-charge cycle before clinical use — the alarm will clear once the BMS has mapped the cell's actual capacity curve.
The unit shuts off unexpectedly during a call within the first week of using the new battery — what's causing it?
Medical-grade nurse call devices apply a tighter load profile than general electronics, and new Ni-MH cells experience higher internal resistance in the first 5–10 cycles before the cell chemistry stabilises. Under peak transmission load, that resistance can cause a momentary voltage dip that triggers the BMS undervoltage cutoff. Condition the cell with 3–5 full charge-discharge cycles before placing the unit in active clinical rotation — cutoff events drop off significantly once internal resistance normalises.
The charge indicator on the base station never reaches 100% on the first charge after swapping the battery — should I be concerned?
No — this is expected behaviour on the first charge. The RAULAND BORG charge IC applies a conservative current limit when it encounters a new or deeply discharged Ni-MH cell, extending the charge phase rather than forcing a fast-charge termination. The indicator will plateau below 100% on that first cycle. Leave the unit on the charger until the charge IC terminates the cycle naturally; subsequent charges will complete normally and the indicator will reach 100%.
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