FirstData FD-400 Replacement Battery 7.4V 1800mAh Li-ion
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FirstData FD-400 Replacement Battery 7.4V 1800mAh Li-ion - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
FirstData FD-400 Replacement Battery 7.4V 1800mAh Li-ion - is backordered and will ship as soon as it is back in stock.
Voltage
7.4V
Amp
1800mAh
FirstData FD-400 Series — 7.4V Li-ion Replacement Battery (FD400)
This 7.4V, 1800mAh Li-ion battery replaces the factory pack in the FirstData FD-400 payment terminal family. It fits the FD-400, FD-400Ti, FD-400Gt, and FD-410, among other variants in the same series. Voltage and connector match OEM spec — the terminal's charge controller sees no difference from the original pack.
- FD-400 series compatibility: The FD-400, FD-400Ti, FD-400Gt, and FD-410 share the same battery bay, connector pinout, and BMS communication protocol. One pack covers all these variants because the power rail and handshake logic are identical across the lineup.
- Bench tested on actual hardware: We ran this pack through full boot, transaction processing, and receipt print cycles on the FD-400 platform. The BMS accepted the cell without fault codes, and the charge IC entered normal CC/CV charging without triggering a reject state.
- First deployment cycle: After installing the battery, complete at least one full transaction cycle — including a receipt print — before deploying the terminal in a live environment. The terminal maps pack capacity during real operation and needs one complete power cycle to report the charge indicator accurately.
Terminal rebooting mid-transaction after battery swap
The FD-400's receipt printer draws a short, sharp current spike each time it fires — often 1.5A or more above baseline. On a new cell that hasn't completed a conditioning cycle, the BMS can interpret this spike as an overcurrent event and cut power to protect the cell. The result looks like a random reboot, but it happens consistently at the point the printer engages. Run the terminal through several complete transaction-and-print cycles before live use; the BMS recalibrates its trip threshold as it maps the cell's actual internal resistance.
FD-400 not powering on after sitting unused in a drawer
Li-ion cells self-discharge at roughly 1–2% per month, and the FD-400's standby draw accelerates this when the terminal is left powered but idle. If the cell drops below approximately 2.5V per cell (5.0V pack), the BMS locks out discharge to prevent damage and the terminal shows no signs of life. Plug the terminal into its dock charger and leave it for at least 30–45 minutes before attempting to power on — the charge IC needs time to trickle the cell above the BMS recovery threshold before normal charging begins. Once the pack reads above 6.0V, the BMS unlocks and the terminal boots normally.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: FirstData
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
The FD-400 shows a blinking charge light but won't complete the PCI boot sequence after I put in the new battery — what's wrong?
The FD-400 runs a PCI security check during boot that requires a stable voltage handshake from the battery's BMS. On a fresh cell, the BMS hasn't yet synchronised with the terminal's charge controller, so the boot sequence stalls or loops. Place the terminal on its dock charger and allow a full, uninterrupted charge cycle before powering on independently. Once the pack reaches 8.4V (full charge), the BMS handshake completes and the boot sequence runs through normally.
The battery indicator is stuck at 99% and hasn't moved after an hour on the charger — is the battery faulty?
It's not faulty. When the charge IC detects a new cell near full voltage, it enters top-off mode — a slow, low-current phase that can hold the display at 99% for 60–90 minutes. The terminal's fuel gauge only updates the final percentage step after the charge IC sends a termination signal. Leave the terminal on the dock until the charge light goes solid; that signals the IC has finished top-off and the indicator will update to 100%.
The FD-400 gets noticeably warm during a busy transaction period — is the battery causing this?
Heat during heavy use is normal on this platform. The FD-400 draws simultaneously from the display backlight, wireless radio, and receipt printer — all three active during a transaction burst. The combined load raises cell temperature, and the BMS monitors this continuously. If the terminal gets too hot to hold comfortably, let it idle for a few minutes; the BMS has a thermal protection threshold at approximately 60°C and will reduce charge acceptance if that limit is approached during simultaneous charge-and-use.
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