ONN NSurf Tablet 10" Gen 2 Compatible Battery U2968180 3.8V 5000mAh
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ONN NSurf Tablet 10" Gen 2 Compatible Battery U2968180 3.8V 5000mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
ONN NSurf Tablet 10" Gen 2 Compatible Battery U2968180 3.8V 5000mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.8V
Amp
5000mAh
ONN NSurf Tablet 10" Gen 2 — 3.8V Li-Polymer Replacement Battery (U2968180)
This 3.8V, 5000mAh Li-Polymer battery replaces part number U2968180 in the ONN NSurf Tablet 10" Gen 2 (model 100011886). It fits the slim 180 x 67.5 x 3mm cell bay and connects to the original charge IC without modification. If your tablet no longer holds a charge or drops to zero unexpectedly, this cell restores full capacity.
- NSurf 10" Gen 2 fitment: The 100011886 uses a single-cell Li-Polymer pack with a dedicated fuel gauge IC that communicates state-of-charge data to Android. This cell matches the original voltage curve and connector pinout so the OS can read capacity correctly once calibrated.
- Bench tested on actual hardware: We cycled this cell through charge and discharge on the NSurf 10" Gen 2 board. The BMS accepted the charge handshake on the first connection and the fuel gauge IC logged the new cell without error flags.
- Fuel gauge recalibration after swap: After installation, run one full discharge to automatic shutoff, then charge uninterrupted to 100%. This resets the fuel gauge IC calibration against the new cell and clears the inaccurate percentage reading that commonly appears after a battery swap.
Why the NSurf 10" Gen 2 shuts down at 15–25% remaining
The NSurf 10" Gen 2 drives a 10-inch IPS panel and a WiFi radio simultaneously at peak brightness and streaming load. That combined draw creates a sharp voltage sag in the lower charge window. The fuel gauge IC interprets the voltage drop as a near-empty cell and triggers shutdown before the displayed percentage reaches zero. Running one full calibration cycle after the battery swap trains the fuel gauge to the actual voltage cliff of the new cell and moves the cutoff point back toward 0%.
Fast charging unavailable after battery replacement on the NSurf 10" Gen 2
The charge controller on this tablet uses a USB-PD negotiation sequence that confirms battery status before stepping up to higher charge rates. On a freshly installed cell, the fuel gauge IC has no charge history, so the controller defaults to standard 5V charging as a precaution. After one complete accepted charge cycle — from automatic shutoff to 100% — the controller receives valid state-of-charge data and unlocks the higher input rate. If fast charging still does not appear after that cycle, confirm the adapter supports USB-PD output at 9V or higher.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: ONN
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My ONN NSurf 10" Gen 2 is showing 80% battery right after I finished installing the new battery — is the percentage wrong?
Yes, the percentage is wrong. The fuel gauge IC in the NSurf 10" Gen 2 was calibrated to the old cell's voltage curve, so it misreads the new cell's state of charge. Run the tablet down to automatic shutoff without interruption, then charge uninterrupted to 100%. That single full cycle resets the fuel gauge calibration and the percentage display corrects itself.
The ONN NSurf tablet cuts off at around 20% and won't turn back on for a few seconds — did I get a bad battery?
The cell is likely fine. Under the combined load of the display and WiFi radio, Li-Polymer cells hit a steep voltage drop in the lower charge window, and the BMS trips the shutoff before the gauge reaches 0%. This is a fuel gauge calibration issue, not a faulty cell. Complete one full discharge to automatic shutoff and one uninterrupted charge to 100% — this recalibrates the voltage cliff threshold and pushes the cutoff point back toward true empty.
The ONN NSurf 10" Gen 2 feels noticeably warm while charging after the battery swap — should I be concerned?
Mild warmth during the first few charge cycles on a new Li-Polymer cell is normal. The charge IC on the NSurf 10" Gen 2 applies a conditioning current to a new cell before switching to the main constant-current phase, which generates slightly more heat than a broken-in pack. If the tablet becomes hot to the touch or the charge stops before 100%, disconnect and check that the replacement cell connectors are fully seated. Surface warmth that fades after the first two or three complete cycles is not a fault.
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