Smiths CY-300 Medical Device Replacement Battery 9.6V 2000mAh
Available by SPECIAL ORDER. Delivery for this product typically takes 2 weeks.
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Smiths CY-300 Medical Device Replacement Battery 9.6V 2000mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Smiths CY-300 Medical Device Replacement Battery 9.6V 2000mAh - is backordered and will ship as soon as it is back in stock.
Voltage
9.6V
Amp
2000mAh
Smiths CY-300 — 9.6V Ni-MH Replacement Battery
This is a 9.6V 2000mAh Ni-MH replacement battery for the Smiths CY-300 portable medical device. It fits the CY-300 directly and restores full power after the original cells degrade through repeated charge cycles. Capacity is rated at 19.2Wh from the manufacturer data.
- CY-300 platform fit: The CY-300 runs a 9.6V Ni-MH cell pack with a specific connector and BMS handshake. This replacement matches that voltage rail and pack geometry — 56.76 x 49.50 x 28.60mm — so the cell seats and communicates correctly with the charge circuit.
- Bench tested on actual hardware: We cycled this battery through a full charge-discharge sequence and confirmed the BMS accepted the new cell without triggering a chemistry mismatch fault. Charge acceptance was normal and the protection circuit responded correctly under simulated clinical load.
- Post-installation self-test protocol: After fitting this battery, allow the CY-300 to complete its full power-on self-test without interruption. The device runs a BMS verification at startup — cutting power during this sequence causes a false battery fault that sticks until the next complete reboot.
Device not completing boot sequence after battery swap
When the CY-300 receives a new Ni-MH cell, the onboard BMS runs a startup verification pass that checks resting voltage and internal resistance against stored thresholds. A new cell that has partially self-discharged in storage may present a resting voltage low enough to stall this check. The device halts mid-boot and logs a battery fault rather than continuing to the home screen. Charge the replacement fully before the first installation — the cell needs to present at or above 9.6V at rest to pass the initial BMS gate.
Low battery alarm firing immediately after a confirmed full charge
This happens because the CY-300's alarm threshold is calibrated to an aged OEM cell's discharge curve, not a fresh one. A new Ni-MH cell delivers voltage in a flatter profile during the first several cycles, and the BMS can misread this as a depleted state. The fix is to run one complete charge-discharge cycle before clinical use — this lets the BMS learn the new cell's curve. After that first conditioning cycle, the alarm threshold aligns correctly and false low-battery warnings stop.
Compatible Models
Technical Specifications
Product Highlights
- Brand: Smiths
- Manufacturer: CS
- Series: Standard
- Color: Blue
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
The CY-300 is shutting off mid-use even though the battery was fully charged — what's happening?
New Ni-MH cells stress harder under load during the first 10 cycles because internal resistance hasn't settled yet. The CY-300's load profile during active use can pull enough current to cause a brief voltage sag that trips the BMS undervoltage cutoff, even on a full charge. This isn't a fault with the cell — it normalises after the break-in period. Run three to five full charge-discharge cycles before relying on this battery in a clinical session.
The charge indicator on the CY-300 never reaches 100% on the first charge — is the battery defective?
It isn't defective. The charge IC on the CY-300 applies a conservative charge ceiling when it detects a new or unfamiliar cell, which means the first charge terminates early as a protective measure. Discharge the battery fully through normal device use, then charge again from flat. By the second full cycle the charge IC accepts the cell's capacity profile and the indicator reaches 100% correctly.
The CY-300 won't power on at all after the replacement battery sat uninstalled for a few weeks — how do I recover it?
Ni-MH cells self-discharge in storage, and if the pack voltage dropped below the BMS recovery threshold — typically around 1V per cell, roughly 9.6V for this pack — the protection circuit locks out and blocks power-on entirely. Place the battery on a compatible Ni-MH charger for a full charge cycle before installing it. If the charger doesn't detect the cell initially, try a charger with a manual recovery or trickle-start mode to bring the pack voltage above the detection threshold first.
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