360 N4 Replacement Battery QK-393 3.85V 3000mAh
This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.
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360 N4 Replacement Battery QK-393 3.85V 3000mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
360 N4 Replacement Battery QK-393 3.85V 3000mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.85V
Amp
3000mAh
360 N4 Series — 3.85V Li-Polymer Replacement Battery (QK-393)
This is a 3.85V, 3000mAh (11.55Wh) Li-Polymer cell replacing the QK-393 battery in the 360 N4 smartphone. It fits the N4, 1503-A01, and 1503-M02 variants. The physical dimensions are 73.40 × 63.10 × 3.90mm — measure your original cell before ordering if your device has been serviced before.
- N4, 1503-A01, and 1503-M02 compatibility: All three model numbers share the same battery bay geometry, connector pinout, and BMS handshake protocol — that is why one cell covers all three variants without modification.
- Bench tested on actual hardware: We ran the QK-393 replacement through full charge and load cycles on N4 hardware. The BMS accepted charge current correctly, thermal monitoring stayed within normal range, and the protection circuit tripped as expected at low-voltage cutoff.
- Fuel gauge recalibration on first cycle: On first use after installation, disable fast charging and run one complete discharge-to-charge cycle. This lets the fuel gauge IC build an accurate discharge curve against the new cell before high-current charging pushes current into an uncalibrated state.
Sudden shutdown at 20–30% on the replacement cell
This happens because the fuel gauge IC is still reading the old cell's discharge curve. A new Li-Polymer cell has a slightly different voltage-to-capacity slope. When the modem fires or the screen brightness spikes, the cell voltage dips below the threshold the gauge hasn't recalibrated for yet, and the device shuts off to protect the circuit. The fix is a full uninterrupted discharge down to automatic shutdown, followed by a full charge without interruption. After that single cycle, the coulomb counter resets against the new cell's actual curve and the shutdowns stop.
USB charging not recognised on the first plug-in after cell swap
After a cell swap, the charge IC sometimes fails to negotiate the correct charging profile on the first connection — the phone shows no charge icon or charges at a very slow rate. This occurs because the BMS on the new cell starts in a conservative low-current mode until it completes an initial handshake with the device's charge controller. Disconnect the cable, wait 30 seconds, then reconnect. If the issue persists after two reconnections, boot the phone fully before plugging in — this resets the charge IC negotiation stack and normal charging resumes.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: 360
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My 360 N4 keeps shutting off at around 25% even though the battery is new — what's causing it?
The fuel gauge IC on the N4 is calibrated to the old cell's discharge curve. When the new cell's voltage drops faster under load than the gauge expects, the phone triggers a protective shutdown before the displayed percentage reaches zero. Run one full uninterrupted discharge — let the phone shut itself off — then charge to 100% without disconnecting. That single cycle resets the coulomb counter against the new cell's actual curve and the early shutdowns stop.
The phone won't turn on at all after the replacement battery sat in a drawer for a few months before I installed it — is the battery dead?
Li-Polymer cells self-discharge in storage, and if the cell dropped below roughly 2.5V the BMS will have entered lockout mode to prevent further discharge damage. The phone will not power on because the BMS is blocking current output entirely. Connect the phone to a wall charger — not a PC port — and leave it for 20–30 minutes without pressing the power button. The charge IC will trickle current into the cell to bring it above the BMS recovery threshold, after which normal charging and boot will resume.
After fitting the QK-393, the battery percentage jumps around — it reads 60%, then suddenly 45%, then back up — why?
Erratic percentage readings after a cell swap are a fuel gauge IC recalibration issue, not a fault with the cell itself. The N4's gauge is still using the learned discharge model from the old, degraded cell, so its voltage-to-percentage mapping no longer matches the new cell's actual behaviour. Complete two full discharge-charge cycles without interruption — no top-up charges, no partial charges. After the second cycle the coulomb counter will have enough data points to map the new cell's curve accurately and the jumping stops.
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