Welcome to our store. Your trusted source for batteries and power solutions. Learn more

For support or quotes: sales@batteryweb.com

WELCOME5
BatteryWeb

Mitel 5614 Cordless Phone Replacement Battery 3.7V 650mAh

Up to 21% off
New arrival
Sale priceFrom $21.99 USD Regular price $27.99
Shipping calculated at checkout.
Fits Mitel 5614, 5613, 5603, 5602 cordless handsets; replaces original 3.7V lithium-ion pack.
3.7V 650mAh capacity delivers rated talk and standby time on enterprise DECT cordless phones.
Connector seats vertically into handset battery slot with single locking tab; no polarity risk.
We bench-tested the BMS on Mitel base station charger; voltage ramps clean, no fault codes.
On first install, place handset in base for 16 hours before field use to condition the cell.

Visa Mastercard American Express PayPal Apple Pay Google Pay Shop Pay Discover Klarna Afterpay Stripe

Check that your old battery model number and device model to match our description. This makes sure they work together.


We ship your order same day if you buy it before 4 PM EST.

Warranty

Send Your Battery Photo

Expert Technician Help

Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.

POST YOUR BATTERY IMAGE
Product & Solutions Expert

Product & Solutions Expert

✉ sales@batteryweb.com

🔹 10+ Years Battery Experience 🔹 Fast & Accurate Identification

Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.7V

Amp

650mAh

Mitel 5614 / 5613 / 5603 / 5602 — 3.7V Li-ion Replacement Battery

This is a 3.7V 650mAh lithium-ion battery for the Mitel 5614, 5613, 5603, and 5602 cordless DECT handsets. It fits the internal battery bay on all four models and restores normal handset operation when the original cell has degraded. Capacity is 650mAh (2.41Wh), matching the factory specification.

  • 5602 / 5603 / 5613 / 5614 shared platform: These four Mitel handsets share the same battery bay dimensions, connector pinout, and 3.7V supply rail. One cell services all four models without modification.
  • Bench tested on actual hardware: We cycled this cell through charge and discharge on a Mitel 5614 handset. The BMS accepted charge from the base station immediately, held the voltage rail stable under active DECT transmission, and tripped protection cleanly at low-cell threshold.
  • First-charge protocol for Li-ion cordless handsets: Place the handset in the base station immediately after installing this battery. Allow an uninterrupted full charge before using the handset — the base charges at a low current rate that Li-ion cells need to complete their first cycle accurately.

Talk time shorter than original battery after replacement

A new Li-ion cell often shows reduced talk time for the first few cycles. The battery management system calibrates its state-of-charge tracking over several full charge and discharge cycles. Until that calibration settles, the handset may cut off earlier than expected. Run three to five full cycles — charge to completion in the base, then use until the handset signals low battery — and talk time will stabilise near rated capacity.

Base station not charging after battery swap

If the base station shows no charge indicator after fitting a new battery, the cell voltage from storage may be sitting below the base's acceptance threshold. Mitel base stations use a trickle pre-charge circuit to bring deeply discharged cells up before switching to the main charge current. Leave the handset seated in the base for at least two hours without removing it — the base needs uninterrupted contact to complete the pre-charge stage. If the charge indicator still does not appear after two hours, clean the handset charge contacts with a dry cloth and reseat it firmly.

Compatible Models

5614 5613 5603 5602

Technical Specifications

Voltage3.7V
Amp Hours650mAh
Capacity650mAh
Rate2.41Wh
Net Weight16.7g /0.59 oz
Gross Weight41.7g /1.47 oz
Approximate Weight41.7g /1.47 oz
Dimension 47.00 x 34.00 x 4.60mm

Product Highlights

  • Brand: Mitel
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Mitel 5614 handset is showing low battery almost immediately after a full charge — is the new battery faulty?

Not likely. A fresh Li-ion cell needs several complete charge and discharge cycles before the handset's fuel gauge tracks its actual capacity correctly. For the first three to five cycles, the handset may report low battery earlier than expected even though the cell still has charge remaining. Run the handset down until it warns of low battery, return it to the base for a full uninterrupted charge, and repeat. By cycle four or five, the reported charge level should match real-world use.

The Mitel 5614 handset lost its DECT pairing with the base after I swapped the battery — how do I get it back?

Removing the battery cuts all power to the handset, which can wipe the DECT pairing stored in volatile memory on some Mitel models. You will need to re-register the handset to the base. On the 5614, hold the registration button on the base station until the indicator flashes, then follow the handset menu to scan for and register the base. Check your site's Mitel system configuration if the base registration button requires a PIN.

My Mitel handset has noticeably shorter range since the battery swap — calls break up when I walk away from the base.

Range reduction after a battery swap usually points to voltage sag under RF load. When the DECT radio transmits, it draws a brief high current that causes a weak or poorly seated battery to drop below the voltage the transmitter needs. First, remove and firmly reseat the battery to ensure solid contact. If the problem continues, confirm the battery has completed at least three full charge cycles — a partially conditioned Li-ion cell sags more under transmit load than a fully cycled one. Check contact voltage at the handset terminals; it should read at or above 3.6V during standby.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.