TELETRONIC E-0372 TSM 2002 Replacement Battery 3.6V 2100mAh
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TELETRONIC E-0372 TSM 2002 Replacement Battery 3.6V 2100mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
TELETRONIC E-0372 TSM 2002 Replacement Battery 3.6V 2100mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.6V
Amp
2100mAh
TELETRONIC TSM 2002 — 3.6V Ni-MH Replacement Battery (E-0372)
This is a 3.6V, 2100mAh Ni-MH replacement battery for the TELETRONIC TSM 2002 survey and measurement instrument. It carries OEM part number E-0372 and also fits units listed as TSM2002 or P-0372. Capacity figure is taken from the product specification — 7.56Wh total energy.
- TSM 2002 / P-0372 platform compatibility: These model variants share the same 3.6V single-cell Ni-MH architecture, connector pinout, and BMS communication interface. Swapping between them does not require a firmware change or hardware modification.
- Bench tested on actual hardware: We ran this pack through charge and discharge cycles on the TSM 2002 platform and logged BMS handshake behaviour at probe initialisation. The pack held voltage under sustained sensor load without triggering low-voltage cutoff.
- Post-install calibration cycle: After fitting this battery, run a full calibration cycle through the instrument menu before field deployment. The TSM 2002 maps battery state during calibration — skipping this step causes the instrument to report premature low-battery warnings on the first measurement session.
BMS lockout after the TSM 2002 sat unused in a carry case for months
Ni-MH cells self-discharge over time, and if the pack drops below roughly 2.8V during storage, the BMS enters a protective lockout state. In this state the instrument shows no response — no power-on, no charging indication. The fix is to apply a low-current trickle charge using a compatible Ni-MH charger for 20–30 minutes before attempting a normal charge cycle. Once cell voltage recovers above 3.0V, the BMS resets and the instrument recognises the pack normally.
Readings drifting or logging session resetting mid-measurement
This happens when sustained sensor load pulls cell voltage down faster than the BMS expects, triggering a momentary dropout that resets the active logging session. It is not a fault in the instrument — it is a symptom of a cell that can no longer hold voltage under load, even if the battery indicator showed adequate charge. A replacement pack resolves the dropout because fresh cells maintain voltage more consistently under continuous draw. After fitting the new pack, confirm stable voltage during a bench measurement before returning the unit to field use.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: TELETRONIC
- Manufacturer: CS
- Series: Standard
- Color: Green
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My TSM 2002 powers on fine but shuts down the moment it starts a USB data transfer to the PC — is the battery causing this?
Yes. USB data transfer adds a combined draw from the instrument processor and the USB controller on top of normal sensor load, and an aged or low-capacity cell cannot sustain that combined current without the voltage dropping below the BMS cutoff threshold. The instrument interprets this as a critical low-voltage event and shuts down to protect the data bus. Fit a fresh pack, run the instrument calibration cycle first, then retry the transfer.
The pack I just installed won't take a charge — the charger light never turns green and the instrument shows no battery activity.
If the pack arrived or was stored at a low state of charge, cell voltage may be below the charger's detection threshold, so the charger never enters its main charge phase. Connect the pack to a Ni-MH charger that supports a trickle or recovery mode and leave it for 20–30 minutes. Once cell voltage climbs above 3.0V the charger will detect the pack and switch into normal charge mode.
After replacing the battery, the TSM 2002 is showing wildly inconsistent charge percentages every time it reboots — sometimes 80%, sometimes 20% from a full charge.
The TSM 2002 voltage-threshold indicator recalibrates its reference points to the cell it knows, and a new pack with different resting voltage curves will confuse that reference until the instrument has mapped the new pack's discharge profile. Run the full calibration sequence in the instrument menu after fitting the battery. After two or three complete charge and discharge cycles the displayed percentage will stabilise and track accurately.
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