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Microsoft Surface P21GK3 Replacement Battery 7.4V 4250mAh

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Sale priceFrom $55.99 USD Regular price $68.99
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Fits Microsoft Surface, Surface RT, and Surface Pro 2 tablets — replaces OEM part P21GK3.
This 7.4V 4250mAh Li-Polymer cell restores full runtime to aged Surface tablets with depleted original batteries.
Connector type matches OEM spec; flat contact design seats flush into the battery cavity without forcing.
We bench tested the cell against a Surface Pro 2 motherboard — BMS accepted voltage handshake on first insertion, no fault codes.
After installation, run one full discharge to automatic shutoff then charge uninterrupted to 100% — this resets the fuel gauge IC calibration against the new cell and resolves inaccurate percentage display that appears after a swap.
Delivery time

This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

7.4V

Amp

4250mAh

Microsoft Surface / Surface RT / Surface Pro 2 — 7.4V Li-Polymer Replacement Battery (P21GK3)

This 7.4V, 4250mAh Li-Polymer battery replaces the original P21GK3 cell in the Microsoft Surface, Surface RT, and Surface Pro 2 tablets. It restores power to the display, processor, and internal components when the factory battery no longer holds a charge or fails to power the device at all. Voltage and capacity match OEM spec: 7.4V, 4250mAh (31.45Wh).

  • Surface / Surface RT / Surface Pro 2 compatibility: These three models share the same battery form factor, connector pinout, and BMS handshake protocol — the P21GK3 cell fits all three without modification to the battery bay or flex cable.
  • Bench tested on actual hardware: We cycled this battery through charge and discharge on a Surface Pro 2 unit, confirmed BMS communication with the charge IC, and verified the cell holds voltage under combined display and Wi-Fi load without triggering a low-voltage cutoff prematurely.
  • Fuel gauge recalibration after install: After fitting this battery, run one full discharge to automatic shutoff, then charge uninterrupted to 100%. The fuel gauge IC calibrates against the new cell during that first full cycle — skipping it causes the percentage readout to drift or display inaccurate values from the first use.

Surface Pro 2 shutting down at 15–25% remaining

The Surface Pro 2 draws a combined load from the display backlight and Wi-Fi radio that creates a voltage dip the fuel gauge IC interprets as a near-empty cell. On an aged or freshly swapped battery that hasn't been calibrated, the BMS triggers a protective shutoff before the actual cell capacity is exhausted. The display alone can pull enough current to push the cell voltage below the BMS cutoff threshold under certain brightness settings. Run the calibration cycle first — one full discharge to shutoff, then a full uninterrupted charge — before drawing conclusions about the battery's actual capacity.

Fast charging unavailable after battery swap on Surface RT

The Surface RT charge IC negotiates charging rate on the first accepted charge cycle after a battery replacement. Until that cycle completes, the device may default to a lower charge rate as a precaution. This is a firmware-level handshake between the charge controller and the new cell's BMS — not a fault with the battery or the charger. Complete one full charge from below 10% to 100% without interruption, and the charge IC will recognise the new cell and restore the normal charge rate.

Compatible Models

Surface Surface RT 9HR-00005 Surface Pro 2

Replaces Part Numbers

P21GK3 21CP4/106/96 X865745-002 MS991109-ZZP12G01

Technical Specifications

Voltage7.4V
Amp Hours4250mAh
Capacity4250mAh
Rate31.45Wh
Net Weight153.2g /5.40 oz
Gross Weight293.2g /10.34 oz
Approximate Weight293.2g /10.34 oz
Dimension 240.50 x 100.00 x 4.00mm

Product Highlights

  • Brand: Microsoft
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Surface Pro 2 shows 30% battery and then shuts off without warning — is this the new battery or something else?

This is a fuel gauge calibration issue, not a faulty battery. The fuel gauge IC was calibrated to your old cell and doesn't know the voltage curve of the new one yet. Discharge the tablet fully until it shuts itself off, then charge it uninterrupted to 100% — that single cycle resets the calibration. After that, the percentage readout will track the actual cell state accurately.

The Surface RT isn't fast charging after I put the new battery in — it's charging much slower than before.

The charge IC on the Surface RT runs a negotiation with the battery's BMS on the first charge cycle after a swap. Until that handshake completes, the controller defaults to a conservative charge rate. Plug in with the original charger, let it charge from below 10% straight to 100% without unplugging, and the controller will register the new cell. Normal charge rate returns after that first uninterrupted cycle.

My Surface tablet's battery percentage drops fast from 100% but then slows down — the gauge looks wrong.

Fuel gauge drift after a battery swap causes uneven percentage drops — the IC is reading voltage curves it hasn't mapped yet against the new cell. The gauge hasn't learned where the new cell's voltage cliff sits, so it over-reports capacity early and then corrects sharply. Run one complete discharge cycle to automatic shutoff, then charge to 100% without stopping. That cycle gives the fuel gauge IC the data it needs to report accurately across the full charge range.

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