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HP EliteBook 840 G5 Replacement Battery 11.55V 4250mAh

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Sale priceFrom $75.99 USD Regular price $93.99
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Fits HP EliteBook 840 G5 (3JX43EA) replacing OEM part 932823-171 and cross-reference numbers HSTNN-DB8J, HSTNN-LB8G, SS03XL.
11.55V 4250mAh lithium-ion cell delivers 49.09Wh — matches OEM output for full workday on this ultrabook.
Connector seats flush into the bottom slot; locking tab engages left side when inserted fully and straight.
We bench-tested this cell in the EliteBook 840 G5 platform; BMS accepted the pack on first insertion with no fault codes or charge rejection.
After installation, run one full discharge down to hibernation cutoff, then charge uninterrupted to 100% — this resets the BIOS battery learn cycle and clears the inaccurate health warnings that appear after every cell swap on this model.

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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

11.55V

Amp

4250mAh

HP EliteBook 840 G5 Series — 11.55V Li-ion Replacement Battery (SS03XL)

This 11.55V, 4250mAh (49.09Wh) lithium-ion battery replaces the original cell in the HP EliteBook 840 G5. It fits the 840 G5 across multiple SKUs including 3JX43EA, 3ZG47ES, 3TU08PA, and 3UW57PC. OEM part numbers covered include SS03XL, HSTNN-IB8C, HSTNN-DB8J, and 932823-171 among others.

  • 840 G5 multi-SKU coverage: HP shipped the 840 G5 in dozens of regional and channel variants — 3JX43EA, 3ZG47ES, 3UW57PC, and 3TU08PA among them — but all share the same battery bay geometry, 11.55V three-cell architecture, and SS03XL connector and BMS handshake protocol. One cell covers the full lineup.
  • Bench tested on actual hardware: We ran this cell through charge-discharge cycles on an 840 G5 chassis. The BMS negotiated correctly with the EC controller, charge current ramped as expected through CC and CV phases, and the fuel gauge IC registered capacity without triggering a fault flag.
  • Post-install calibration on the 840 G5: After fitting this cell, run the laptop on battery until it hibernates at cutoff, then charge uninterrupted to 100% without interruption. This resets the BIOS battery learn cycle and clears the inaccurate health warning that appears on the first boot after any cell swap.

BIOS reporting battery health as poor after fitting the new cell

The HP BIOS on the 840 G5 reads health data from the battery's EEPROM and compares it against charge history logged on the old cell. A fresh cell has no cycle history, so the BIOS interprets this mismatch as degradation and flags poor health or an unknown battery warning. This is a firmware calibration issue, not a fault with the replacement cell. Run one complete discharge-to-hibernate cycle followed by a full uninterrupted charge to 100%. After that single learn cycle, the BIOS re-evaluates and the health warning clears.

Laptop shuts down at 20–30% charge shown on screen

This happens when the fuel gauge IC still holds calibration data from the old, degraded cell. The IC predicts shutdown voltage based on the old cell's discharge curve, which no longer matches the new chemistry. Under combined CPU and display load, the laptop hits the predicted voltage cliff before the gauge reaches 0%, triggering an immediate shutdown. Running two full discharge-to-hibernate cycles recalibrates the IC against the new cell's actual discharge curve. After calibration, the gauge tracks accurately and the early shutdowns stop. Target a resting voltage of around 11.1V at the hibernate cutoff point to confirm the IC is reading the new cell correctly.

Compatible Models

EliteBook 840 G5 (3JX43EA) EliteBook 840 G5 (3ZG47ES) ELITEBOOK 840 G5 3UW57PC EliteBook 840 G5 (3TU08PA) EliteBook 745 G5 (5DK56PA) EliteBook 735 G5-3PJ63AW EliteBook 840 G5-3JX64EA EliteBook 830 G5-3JX74EA EliteBook 840 G5-3JY07ES ZBook 14u G5 (3JZ83AW) EliteBook 840 G5 (3JZ24AW) EliteBook 745 G5 (3UN74EA) EliteBook 840 G5 (3JZ31AW) EliteBook 840 G5 (5VR12PA) Elitebook 745 G6 R7-3700U ZBook 14u G5 Mobile Workstation EliteBook 830 G5-3JX26EA EliteBook 840 G5-3JX00EA EliteBook 735 G5 (3UN62EA) EliteBook 840 G5 (3JX61EA) EliteBook 840 G5 (3ZG73EA) EliteBook 840 G5 (3RS36PA) EliteBook 840 G5 (3TU10PA) EliteBook 840 G6 EliteBook 735 G5-3UP31EA EliteBook 840 G5-3JX67EA ZBook 14u G5 2ZC01EA EliteBook 840 G5 (3JX00EA) EliteBook 840 G5 (3JZ28AW) EliteBook 745 G5 (3UP64EA) EliteBook 840 G5 (3TU06PA) EliteBook 840 G5 (6PL73PA) ZBook 14u G6 ELITEBOOK 840 G5 (3UW52PC) EliteBook 830 G5-3JX69EA EliteBook 840 G5-3JX29EA ZBook 14u G5 (2ZB99EA) EliteBook 840 G5 (3JX63EA) EliteBook 755 G5 (3PK93AW) EliteBook 840 G5 (3TV47PA) EliteBook 840 G5 (5SC03PA) EliteBook 735 G6 EliteBook 840 G5 Healthcare Edition EliteBook 830 G5-3UU07PC EliteBook 840 G5 (3JX29EA) EliteBook 840 G5 (3JZ32AW) EliteBook 836 G5 EliteBook 840 G5 (7GD68PA) EliteBook 745 G5 (5DL77PA) ZBook 14u G6 6TP72EA EliteBook 840 G5-3JX61EA EliteBook 830 G5-3JX71EA EliteBook 840 G5-3JX33EA ZBook 14u G5 (2ZC02EA) EliteBook 840 G5 (3JX65EA) EliteBook 755 G5 (3UP42EA) EliteBook 840 G5 (3UN30PA) EliteBook 840 G5 (5FE25PA) EliteBook 745 G6 7JD54PC EliteBook 846 G5 Healthcare Edition EliteBook 830 G5-3JW85EA EliteBook 755 G5 3UN79EA EliteBook 840 G5 (3JX33EA) EliteBook 840 G5 (3ZG04ES) EliteBook 840 G5 3UW52PC EliteBook 840 G5 (4LH35PA) EliteBook 745 G5 (5DK54PA) ZBook 14u G6 6TP66EA EliteBook 840 G5-3JX63EA EliteBook 830 G5-3JX73EA EliteBook 840 G5-3JX44EA ZBook 14u G5 (3JZ81AW) EliteBook 840 G5 (3JX67EA) EliteBook 745 G5 (3PK83AW) EliteBook 840 G5 (3JZ25AW) EliteBook 840 G5 (5FQ74AV) EliteBook 745 G6 7JG30PC EliteBook 830 G5-3JW95EA EliteBook 745 G5 3UN74EA EliteBook 840 G5(3JX44EA) EliteBook 840 G5(3ZG48ES) ELITEBOOK 840 G5 i7 8550U/8GB/256GB EliteBook 840 G5(3TU09PA) EliteBook 745 G6 EliteBook 735 G5-3UN62EA EliteBook 840 G5-3JX65EA ZBook 14u G5 2ZB99EA ZBook 14u G5(4QH07EA) EliteBook 840 G5(3JZ26AW) EliteBook 745 G5 (3UP37EA) EliteBook 840 G5 (3JZ33AW) EliteBook 840 G5 (6RA18PA) Elitebook 745 G3 (T3L36UT) Zbook 14u G6 Mobile Workstation EliteBook 840 G5 (3UW57PC) EliteBook 830 G5-3JX68EA EliteBook 840 G5-3JX04EA EliteBook 735 G5 (3UP63EA) EliteBook 840 G5 (3JX62EA) EliteBook 840 G5 (5DF01ES) EliteBook 840 G5 (3TV45PA) EliteBook 840 G5 (3TU12PA) EliteBook 846 G6 EliteBook 735 G5-3UP63EA ZBook 14u G5 2ZC02EA EliteBook 840 G5 (3JX04EA) EliteBook 840 G5 (3JZ30AW) EliteBook 735 G5 (3PJ63AW) EliteBook 840 G5 (3TU07PA) EliteBook 745 G5 (5FL60AW) ZBook 14u G6 6TP80EA EliteBook 840 G5-3JX66EA EliteBook 830 G5-3JX70EA EliteBook 840 G5-3JX31EA ZBook 14u G5 (2ZC01EA) EliteBook 840 G5 (3JX64EA) EliteBook 755 G5 (3UN79EA) EliteBook 840 G5 (3TU05PA) EliteBook 840 G5 (5FT22PA) EliteBook 830 G6 EliteBook 840 G6 Healthcare Edition EliteBook 830 G5-3UW35PC EliteBook 840 G5 (3JX31EA) EliteBook 840 G5 (3ZG03ES) EliteBook 840 G5 (4LH36PA) EliteBook 745 G5 (5DL78PA) ZBook 14u G6 6TP71EA EliteBook 840 G5-3JX62EA EliteBook 830 G5-3JX72EA EliteBook 840 G5-3JX43EA ZBook 14u G5 (2ZC73EA) EliteBook 840 G5 (3JX66EA) EliteBook 755 G5 (3UP65EA) EliteBook 840 G5 (3XD17PA) EliteBook 840 G5 (5FC38PA) EliteBook 745 G6 6XE83EA EliteBook 846 G6 Healthcare Edition EliteBook 830 G5-3JW93EA EliteBook 846 G5 EliteBook 755 G5 ZBook 14u G5 EliteBook 745 G5 EliteBook 840 G5 Elitebook 735 G5 EliteBook 830 G5

Replaces Part Numbers

932823-171 932823-1C1 932823-271 932823-2B1 932823-2C1 932823-421 933321-852 933321-855 HSN-112C HSN-113C-4 HSN-I12C HSN-I13C-4 HSTNN-1B8C HSTNN-DB8J HSTNN-IB8C HSTNN-LB8G SS03 SS03050XL SS03050XL-PL SS03XL

Technical Specifications

Voltage11.55V
Amp Hours4250mAh
Capacity4250mAh
Rate49.09Wh
Net Weight185g /6.53 oz
Gross Weight445g /15.70 oz
Approximate Weight445g /15.70 oz
Dimension 278.10 x 75.30 x 7.50mm

Product Highlights

  • Brand: HP
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

HP BIOS shows "Battery not detected" or "Unknown battery" on the first boot after swapping the cell — what causes this?

The 840 G5 EC controller reads identification data from the battery EEPROM on every boot. A replacement cell carries different EEPROM values than the original, and the BIOS briefly flags the mismatch as an unknown device before the handshake completes. Shut the laptop down fully — not restart — remove the AC adapter for 30 seconds, reconnect, and boot again. On the second cold boot, the EC re-reads the EEPROM cleanly and the warning clears.

System info in Windows shows the wrong Wh rating — 45Wh instead of 49Wh — after fitting this battery. Is something wrong?

Nothing is wrong with the cell. The Wh figure displayed in Windows pulls from a static value stored in the battery EEPROM, which is set at cell manufacture and reflects the rated chemistry capacity rather than the actual measured capacity of the specific unit. The 49.09Wh figure in the product data reflects the real cell capacity we measured on the bench. The discrepancy is an EEPROM reporting artefact — it does not affect charging behaviour, BMS cutoff, or actual usable capacity.

Charge stops at 80% and will not go higher — is the new battery faulty?

This is a BIOS-controlled charge limit, not a battery fault. HP's battery health manager firmware on many 840 G5 units ships with an 80% charge cap enabled to reduce long-term cell stress during periods when the laptop stays plugged in. Open HP Support Assistant, navigate to Battery Health Manager, and switch the setting from "Maximize my battery health" to "Let HP manage my battery charging." The charge ceiling lifts to 100% immediately on the next charge cycle.

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