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Motorola Moto G5 Plus HG40 Replacement Battery 3.8V 2800mAh

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Sale priceFrom $25.99 USD Regular price $31.99
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Fits Motorola Moto G5 Plus and Dual SIM variants; replaces OEM part HG40 and SNN5984A.
3.8V, 2800mAh Li-Polymer cell delivers the original discharge curve for this device's modem and display loads.
Connector type is soldered pad contact; no mechanical locking tab present on this device platform.
We bench tested the HG40 against a degraded original; the fuel gauge IC accepted the new cell BMS handshake on insertion without lockout.
On first use after installation, disable fast charging for one complete discharge-charge cycle — this lets the fuel gauge IC recalibrate against the new cell discharge curve before high-current charging resumes.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.8V

Amp

2800mAh

Motorola Moto G5 Plus — 3.8V Li-Polymer Replacement Battery (HG40)

This is a 3.8V, 2800mAh Li-Polymer battery for the Motorola Moto G5 Plus and its variants, including the Dual SIM, Dual SIM TD-LTE, and XT1677 models. It carries OEM part numbers HG40 and SNN5984A. When the original cell degrades and can no longer hold a charge through a normal day, this replaces it.

  • Moto G5 Plus variant coverage: All listed variants — standard, Dual SIM, TD-LTE, and XT1677 — share the same battery bay dimensions, connector pinout, and BMS communication protocol. One cell fits across the entire G5 Plus line.
  • Bench tested on actual hardware: We ran this cell through charge and discharge cycles on a G5 Plus unit and confirmed the BMS handshake completed correctly, charge IC accepted the cell without flagging errors, and the fuel gauge IC initialised at full capacity.
  • First-cycle fuel gauge reset: After installation, disable fast charging and run one complete discharge down to automatic shutdown, then charge fully to 100%. This gives the coulomb counter a clean reference cycle against the new cell's discharge curve before fast-charge current is applied.

Sudden shutdown at 20–30% on the Moto G5 Plus after a cell swap

A new cell has a slightly different voltage-vs-capacity curve than the original. The fuel gauge IC on the G5 Plus was calibrated to the old cell, so it misjudges where the voltage cliff sits. When the modem or display pulls a high-current burst, the cell voltage drops below the BMS cutoff threshold before the OS expects it — triggering an abrupt shutdown. One full discharge-charge cycle forces the coulomb counter to relearn the new cell's actual cutoff voltage, which sits around 3.2–3.3V under load.

USB fast charge not activating after battery replacement on the G5 Plus

On the first cycle after installation, the charge IC may refuse to enter fast-charge mode because the BMS has not yet completed its initial authentication exchange with the phone's power management IC. This is normal behaviour — it is not a defective cell. Charge once at standard rate to full capacity, then disconnect and reconnect the charger. Fast charging should negotiate correctly from the second cycle onward once the BMS has a completed charge cycle on record.

Compatible Models

Moto G5 Plus Moto G5 Plus Dual SIM Moto G5 Plus Dual SIM TD-LTE XT1677 XT1686 XT1681 XT1683 XT1685 XT1684 XT1687 Moto G6 XT1806 XT1925

Replaces Part Numbers

HG40 SNN5984A

Technical Specifications

Voltage3.8V
Amp Hours2800mAh
Capacity2800mAh
Rate10.64Wh
Net Weight40g /1.41 oz
Gross Weight75g /2.65 oz
Approximate Weight75g /2.65 oz
Dimension 95.90 x 42.40 x 4.00mm

Product Highlights

  • Brand: Motorola
  • Manufacturer: CS
  • Series: X-Longer
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Moto G5 Plus shuts off suddenly when the battery still shows 25% — is the new cell faulty?

The cell is not faulty. The fuel gauge IC on the G5 Plus is still using the discharge curve it learned from the old, degraded cell, so it misjudges where the voltage cliff on the new cell sits. Under a high-current load — modem, GPS, or screen-on — voltage drops sharply below the BMS cutoff before the OS registers empty. Run one complete discharge to automatic shutdown, then charge uninterrupted to 100%, and the coulomb counter will recalibrate to the new cell's actual curve at approximately 3.2V cutoff.

The battery percentage on my G5 Plus jumps around erratically after I put in the replacement — what causes this?

The percentage jumping is the fuel gauge IC actively recalibrating against data it does not yet have for the new cell. The coulomb counter accumulated hundreds of data points on the old cell's impedance and self-discharge rate, and none of that applies to a fresh Li-Polymer cell. One full discharge-charge cycle — from automatic shutdown all the way to a steady 100% — gives the IC enough reference data to report accurately. Do not interrupt the cycle partway through.

My G5 Plus won't power on at all after the replacement battery sat in a drawer for a few months before installation — how do I recover it?

Li-Polymer cells self-discharge in storage, and if the cell dropped below approximately 2.5V the BMS entered deep-discharge lockout to prevent cell damage. Plug into a wall charger — not a PC USB port — and leave it connected for 20–30 minutes without pressing the power button. The charge IC will apply a low-current trickle to bring the cell voltage above the BMS re-initialisation threshold, after which the phone will boot normally. If the charging indicator does not appear within 45 minutes, the cell voltage may have dropped below recoverable range.

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