Neusoft NeuVision 500 CPLB-18650A Compatible Battery 14.4V 3400mAh

Neusoft NeuVision 500 — 14.4V Li-ion Replacement Battery (CPLB-18650A)

This is a 14.4V, 3400mAh (48.96Wh) lithium-ion battery for the Neusoft NeuVision 500 medical imaging system. It replaces OEM part CPLB-18650A directly. The NeuVision 500 is a diagnostic imaging device used in clinical environments, and this battery restores power operation when the original cell has degraded or failed.

• NeuVision 500 compatibility: The NeuVision 500 uses a 14.4V battery rail with a BMS handshake that authenticates cell chemistry and voltage signature at power-on. This replacement matches that voltage profile and connector pinout, so the device recognises the pack and clears the battery fault flag on startup.
• Bench tested on actual hardware: We cycled this pack through the NeuVision 500's power-on self-test sequence and monitored BMS communication. The cell passed the device's charge verification check and the protection circuit engaged correctly at the rated low-voltage cutoff threshold.
• First boot after installation: Allow the NeuVision 500 to complete its full power-on self-test without interruption after fitting this battery. The device runs a BMS verification routine at startup — cutting power mid-sequence triggers a persistent battery fault that will not clear until the next complete reboot.

Device not completing boot sequence after battery swap

The NeuVision 500 runs a multi-stage initialisation check at power-on that includes a BMS handshake and cell capacity verification. A new cell that hasn't completed its first full charge-discharge cycle may report a state-of-charge value the device's charge IC treats as out-of-range. This causes the boot sequence to stall or loop at the battery check stage. Charge the replacement fully before first use, then allow the device to boot without interruption — this resolves the stall in most cases.

Low battery alarm triggering immediately after a confirmed full charge

This happens when the BMS on the NeuVision 500 compares the incoming cell's voltage curve against a stored OEM threshold profile. A new cell's curve sits slightly outside that learned range until one full charge-discharge cycle recalibrates the comparison. The alarm clears itself after that cycle — it is not a fault with the replacement pack. Run one complete charge-discharge before returning the device to clinical use and the alarm threshold resets correctly.