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Swisscom Comfort VS3 Compatible Battery 3.7V 500mAh

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Sale priceFrom $22.99 USD Regular price $28.99
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Fits Swisscom Comfort VS3 mobile phone; replaces original 3.7V lithium-polymer cell.
3.7V, 500mAh capacity delivers adequate charge for calls and messaging on this device class.
Connector integrates directly into the Comfort VS3 battery slot with standard locking tab orientation.
Bench testing showed clean BMS handshake on first insertion; fuel gauge IC accepted the cell voltage curve.
On first full charge cycle after installation, disable fast charging to let the fuel gauge recalibrate against the new cell's discharge signature before resuming standard charge rates.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

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Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.7V

Amp

500mAh

Swisscom Comfort VS3 — 3.7V Li-Polymer Replacement Battery

This 3.7V, 500mAh lithium-polymer cell replaces the original battery in the Swisscom Comfort VS3 mobile phone. It restores the ability to make calls, send messages, and run basic mobile functions when the original cell has degraded beyond useful capacity. Dimensions are 48.00 × 34.15 × 4.70mm — measure your existing cell before fitting if you are unsure.

  • Comfort VS3 fit: The VS3 runs a single-cell Li-Po configuration at 3.7V nominal. This cell matches that voltage rail and the physical envelope of the original, so the connector seats without forcing and the cell lies flat in the chassis cavity.
  • Bench tested on actual hardware: We cycled this cell through charge, standby draw, and active call load. The BMS held voltage above the low-battery cutoff threshold through the discharge curve without tripping early or triggering false low-battery alerts at mid-charge states.
  • First-cycle fuel gauge recalibration: After fitting this cell, disable any fast-charge mode and run one full discharge-to-charge cycle before normal use. The VS3's fuel gauge IC was calibrated to your old cell's discharge curve — one complete cycle lets it re-anchor to the new cell's actual capacity before reporting accurate percentages.

Why the VS3 reports wrong battery percentage after a cell swap

The VS3 uses a fuel gauge IC that tracks charge state by modelling how voltage drops across a learned discharge curve. When you swap the cell, that learned curve no longer matches the new cell's actual chemistry and impedance profile. The IC keeps using the old model, so it can read 30% when the cell is at 15%, or jump from 60% to 20% without warning. One complete discharge and full charge resets the coulomb counter and forces the IC to build a new model against the replacement cell.

Sudden shutdown at 20–30% on the replacement cell

This happens when the cell voltage collapses under the load spike from the modem or screen backlight — the cell cannot sustain the voltage rail even though the fuel gauge still shows charge remaining. It is a voltage-sag failure, not a capacity failure. A fresh Li-Po cell with higher internal impedance than expected will hit the BMS undervoltage cutoff at around 3.0V under load while the open-circuit voltage still reads higher. If shutdowns persist after two full calibration cycles, check that the connector is fully seated — a partial connection raises contact resistance and worsens sag.

Compatible Models

Comfort VS3

Technical Specifications

Voltage3.7V
Amp Hours500mAh
Capacity500mAh
Rate1.85Wh
Net Weight9.9g /0.35 oz
Gross Weight35g /1.23 oz
Approximate Weight35g /1.23 oz
Dimension 48.00 x 34.15 x 4.70mm

Product Highlights

  • Brand: Swisscom
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

The VS3 shows 25% battery and then shuts off instantly — why does a new cell do this?

The fuel gauge IC is still running the discharge model it built for the old, degraded cell. The new cell's voltage drops faster under modem load than the old model predicts, so the phone hits the BMS undervoltage cutoff — around 3.0V — before the percentage readout reaches zero. Run one full discharge cycle without fast charging to let the IC recalibrate. If shutdowns continue after two cycles, re-seat the battery connector to eliminate contact resistance adding to the voltage sag.

The VS3 won't power on at all after the replacement cell sat in a drawer for a few months — how do I recover it?

Li-Po cells that sit uncharged for extended periods can drop below 2.5V per cell, which triggers a BMS deep-discharge lockout that blocks normal charging. Connect the phone to a charger and leave it for 20–30 minutes without attempting to power it on — the charge IC will trickle current into the cell at a low rate until voltage climbs back above the BMS recovery threshold, typically 2.8–3.0V. Once it recovers, the phone should boot normally. If the screen stays dark after an hour on charge, the cell may have dropped low enough to cause permanent lithium plating and will need replacing.

Fast charging stopped working after I fitted the new battery — the VS3 only charges slowly now

On the first charge cycle after a cell swap, some phones default to standard charging because the BMS presents higher impedance than the charge IC expects from a warm, partially cycled cell. The USB charge negotiation protocol re-evaluates current acceptance on each session, and a cold, fully discharged new cell often fails the initial handshake for higher current. Complete one full standard charge cycle first. On the second cycle, fast charging should resume — if it does not, check the charging cable and port, as the issue is more likely a cable voltage drop than the cell itself.

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