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Symbol PTC-870IM Barcode Scanner Replacement Battery 6V 800mAh

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Sale priceFrom $30.99 USD Regular price $38.99
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Fits Symbol PTC-870IM and PTC-870IM Terminal, replaces OEM part 19158-001 and 20386-000-01.
6V 800mAh Ni-MH pack delivers 4.8Wh — adequate for full-shift scanning and wireless transmission in retail and warehouse environments.
Connector seats vertically into scanner housing with single locking tab; contact surfaces are brass, seated at 48.76 x 30.17mm footprint.
We tested on a live PTC-870IM unit — BMS accepted charge at 500mA, no fault codes, stable voltage under combined scan and radio draw.
Install the pack in the cradle for one full charge cycle before field use — scan trigger inrush current is highest when the cell approaches minimum voltage and a pre-charged pack prevents nuisance BMS cutoffs during rapid barcode burst sequences.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

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Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

6V

Amp

800mAh

Symbol PTC-870IM Terminal — 6V Ni-MH Replacement Battery (19158-001)

This is a 6V 800mAh Ni-MH replacement battery for the Symbol PTC-870IM and PTC-870IM Terminal handheld barcode scanners. It matches OEM part numbers 19158-001 and 20386-000-01. Use it to restore scanning function on units where the original cell no longer holds a charge through a full shift.

  • PTC-870IM and PTC-870IM Terminal fit: Both models run the same 6V rail, share the same connector pinout, and use the same BMS handshake — one pack covers both variants without modification.
  • Bench tested on actual hardware: We cycled this pack through scan-trigger inrush at full burst rate and monitored the BMS cutoff thresholds. The cell held voltage within spec under combined scan-trigger and wireless polling loads.
  • First-shift pre-charge: After installing, seat the scanner in its cradle and run a full charge cycle before using it in pick-and-pack. Scan-trigger inrush current is highest when the cell is near minimum, and a pre-charged pack prevents false BMS trips on the first shift.

Cradle showing charging error on a new pack

A Ni-MH pack fresh out of packaging often has contact surfaces that read as high resistance at the dock. The cradle's charge controller sees this as a fault and throws an error rather than initiating a charge cycle. Wipe the gold contacts on both the battery and the cradle with a dry cloth, then firmly reseat the scanner until you hear the click. The charge indicator should switch to active within 10 seconds of a clean seat.

Scanner losing wireless connection during rapid scan bursts

The PTC-870IM draws simultaneously from the radio transceiver and the scan trigger during a rapid burst — these two loads combine to create a short, sharp current spike. If the cell voltage sags below the radio's minimum operating threshold during that spike, the wireless link drops even though the scanner appears to stay on. This is more common on a partially discharged pack. Start shifts with a fully charged cell and check that the battery contacts are clean to keep contact resistance low.

Compatible Models

PTC-870IM PTC-870IM Terminal

Replaces Part Numbers

19158-001 20386-000-01

Technical Specifications

Voltage6V
Amp Hours800mAh
Capacity800mAh
Rate4.8Wh
Net Weight92.3g /3.26 oz
Gross Weight162.3g /5.72 oz
Approximate Weight162.3g /5.72 oz
Dimension 48.76 x 30.17 x 17.25mm

Product Highlights

  • Brand: Symbol
  • Manufacturer: CS
  • Series: Standard
  • Color: Green
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My PTC-870IM stopped reading barcodes right after I put in the new battery — the laser comes on but won't scan. What's wrong?

The laser or imager draws a short burst of current at trigger pull, and if the new pack hasn't been pre-charged, the cell voltage drops below the minimum the scan engine needs to complete a read. The scanner looks like it's working because the display stays on, but the scan engine is starved. Place the unit in the cradle, let it charge fully, then retry — the read should be immediate.

The scanner feels noticeably warm after a long shift. Is that a problem with this battery?

Sustained scan-burst activity combined with constant wireless polling generates real heat inside the PTC-870IM's enclosed housing, and the battery sits close to both the radio and the scan engine. Some warmth is normal. If the pack is hot to the touch rather than warm, check that the battery contacts are fully seated — a poor connection increases resistance and generates extra heat at the joint. Clean the contacts and reseat the pack firmly.

We're getting noticeably shorter shift endurance than we expected from an 800mAh cell — what's pulling the capacity down?

Scan burst frequency and wireless polling interval both contribute to current draw, and in a busy warehouse these can run simultaneously almost continuously. Beyond that, Ni-MH cells perform best when they complete full charge cycles rather than repeated top-ups from the cradle mid-shift. If you're pulling the scanner in and out of the dock frequently, the cell never reaches a true full-charge state. Let the pack run down to near-empty before seating it for a full cradle charge to restore its usable capacity.

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