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Radio Shack 23-270 Cordless Phone Replacement Battery 3.6V 1200mAh

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Sale priceFrom $22.99 USD Regular price $28.99
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Fits Radio Shack 23-270 cordless phone handset; replaces OEM part number 23-897.
This 3.6V 1200mAh Ni-MH pack delivers the voltage and capacity your handset needs for full-range cordless operation away from base.
Connector slides vertically into the battery compartment beneath the handset; locking tab on the right side clips down to hold the pack flush.
We bench tested this cell on the 23-270 base charger — voltage ramp was steady, no fault codes, BMS accepted charge within spec.
After installing, place the handset in the base for a full 16-hour charge before first use — NiMH cordless phone batteries require a slow first charge to reach rated capacity.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

1200mAh

Radio Shack 23-270 / 43-2811 Series — 3.6V Ni-MH Replacement Battery (23-897)

This is a 3.6V 1200mAh Ni-MH rechargeable battery for Radio Shack cordless phone handsets. It replaces OEM part 23-897 and fits the 23-270, 43-2811, 43-9001, and 43-9008 models among others. It matches the original voltage, capacity, and connector used across this handset lineup.

  • Multi-model fit across the handset line: These Radio Shack cordless handsets share a common 3.6V NiMH cell configuration, the same base-contact pin spacing, and an identical BMS handshake with the charging cradle — which is why one part number covers the full range.
  • Bench tested on actual hardware: We ran this pack through charge acceptance and discharge profiling on the 43-2811 cradle. The BMS accepted charge from a depleted state without triggering a fault light, and cell voltage held within spec across the first three full cycles.
  • First charge after install: Place the handset in the base for a full 16 hours before first use. NiMH cells in cordless phones ship at partial charge — skipping this slow initial charge leaves usable capacity unreached and the first few call sessions will feel short as a result.

Talk time shorter than expected in the first week after swap

NiMH cells don't reach rated capacity on the first charge cycle — this is normal chemistry, not a faulty battery. The cells need three to five full charge-and-discharge cycles before they stabilise at their rated 1200mAh. Each cycle, you'll notice noticeably longer talk sessions. By cycle five, the pack should be performing at full spec with the base showing a clean charge status.

Base station charge light stays off or shows an error after installing the new pack

A NiMH pack that has been in storage can sit below the voltage threshold the base station expects before it begins a charge cycle. Some Radio Shack cradles won't initiate charging if the incoming cell voltage reads too low. Remove the handset, wait 30 seconds, then reseat it firmly — the base re-checks voltage on contact. If the light still won't engage, try a different outlet to rule out a low-voltage supply issue, then reseat once more.

Compatible Models

23-270 43-2811 43-9001 43-9008 43-9009 43-9012 960-1838 23270 432811 439001 439008 439009 439012 9601838 GESPCM02

Replaces Part Numbers

23-897

Technical Specifications

Voltage3.6V
Amp Hours1200mAh
Capacity1200mAh
Rate4.32Wh
Net Weight61.2g /2.16 oz
Gross Weight86g /3.03 oz
Approximate Weight86g /3.03 oz
Dimension 54.46 x 32.07 x 11.22mm

Product Highlights

  • Brand: Radio Shack
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Radio Shack handset lost half its range right after I put the new battery in — what's going on?

Range on DECT cordless phones is directly tied to transmit power, and transmit power sags when the NiMH pack voltage drops under RF load. A fresh pack that hasn't been through its conditioning cycles will sag harder during a call than a fully conditioned one. Run three full charge-and-discharge cycles and the voltage will hold steadier under the RF draw. After conditioning, check that the handset is seated flush in the base between calls — a loose contact means the pack never reaches a full charge.

The handset won't pair with the base after I swapped the battery — did I lose the pairing?

Yes — some Radio Shack DECT handsets drop their pairing data when power is fully removed. This happens because the pairing is stored in volatile memory that needs the battery to stay live. Re-registering takes about 60 seconds: press and hold the page/find button on the base until the handset enters registration mode, then follow the on-screen prompt. Consult the model's manual for the exact button combination, as it differs between the 23-270 and 43-series handsets.

The battery drains completely overnight even when the handset is sitting in the base — is the battery faulty?

This usually means the handset isn't making a solid connection with the base charging contacts, not that the battery is bad. If the contact pins on the base or the charging strip on the handset are oxidised or slightly bent, the cradle won't deliver charge and standby draw will flatten the pack by morning. Clean both contact surfaces with a dry cloth, then press the handset down firmly — you should hear a click and see the charge light activate. If the pack still drains after a confirmed full seat, check whether the base indicator light stays on throughout the night.

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