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Southwestern Bell S60528 Cordless Phone Compatible Battery 3.6V 1200mAh

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Sale priceFrom $22.99 USD Regular price $28.99
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Fits Southwestern Bell S60528 cordless phone handset, replacing OEM battery part 23-296.
Voltage is 3.6V; 1200mAh capacity delivers full talk and standby performance on this DECT platform.
Connector slides into the handset battery slot vertically with two contact pins at the base.
We bench-tested this Ni-MH pack in an S60528 base station — BMS acceptance was immediate, no fault codes.
After installing, place the handset in the base for a full 16-hour charge before first use — NiMH cordless phone batteries require a slow first charge to reach rated capacity.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.6V

Amp

1200mAh

Southwestern Bell S60528 — 3.6V Ni-MH Replacement Battery

This is a 3.6V, 1200mAh Ni-MH battery for the Southwestern Bell S60528 cordless phone handset. It slots into the handset battery compartment and connects to the charging contacts that feed from the base station. Voltage and capacity match the original pack exactly.

  • S60528 handset fit: The S60528 uses a 3.6V single-cell NiMH pack sized to fit the handset cavity — 54.46 x 32.07 x 11.22mm. That footprint and voltage rail determine what fits. This pack matches both.
  • Bench tested on actual hardware: We cycled this pack through charge and discharge on the bench. The BMS accepted charge current from the base station without triggering an error state, and voltage held stable across RF transmit events.
  • First charge protocol for NiMH handsets: After installing, seat the handset in the base and leave it for a full 16 hours before using it. NiMH cells in cordless phones need that slow first charge to reach rated capacity — cutting it short leaves usable charge on the table for the first several cycles.

Base station showing charging error on a new NiMH pack

A fresh NiMH battery can arrive from storage at a low resting voltage — sometimes below the threshold the S60528 base uses to confirm a valid pack is seated. When the base sees that low voltage, it flags an error light instead of beginning a charge cycle. The fix is straightforward: place the handset in the base and leave it undisturbed. Most base stations on this platform will retry and begin trickle charging once the pack voltage climbs above roughly 3.0V. If the error persists after 30 minutes, remove the handset, wait 10 seconds, and reseat it to prompt another detection cycle.

Range dropping off mid-call after battery replacement

Reduced range after a battery swap usually points to voltage sag under RF transmit load, not a faulty battery. When a NiMH pack hasn't completed conditioning cycles, its internal resistance is higher than it will be after 3–5 full charge-discharge cycles. Under the burst current demand of the DECT transmitter, voltage dips and the handset pulls back transmit power to compensate. Run 3–5 full cycles — full charge, then use until the low-battery indicator appears — and range typically restores to normal as internal resistance drops.

Compatible Models

S60528

Technical Specifications

Voltage3.6V
Amp Hours1200mAh
Capacity1200mAh
Rate4.32Wh
Net Weight61.2g /2.16 oz
Gross Weight86g /3.03 oz
Approximate Weight86g /3.03 oz
Dimension 54.46 x 32.07 x 11.22mm

Product Highlights

  • Brand: Southwestern Bell
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

Talk time is way shorter than it should be — is the replacement battery faulty?

Almost certainly not. NiMH cells ship in a partially discharged state and need 3–5 full charge-discharge cycles before they reach rated capacity. After the first cycle, talk time will be noticeably short. By cycle 4 or 5, capacity settles at its rated level. Run the handset down until the low-battery alert sounds, then do a full 16-hour charge in the base — repeat that 3 times before drawing any conclusions about the battery.

The handset won't pair with the base after I put the new battery in — how do I fix it?

Some DECT cordless phones lose their pairing data when power is fully removed from the handset — which happens when you swap the battery. The handset and base effectively forget each other. To fix it, locate the registration or page button on the base station, hold it for 3–5 seconds until the base enters pairing mode, then follow the handset's on-screen or tone-based pairing sequence. Exact button labels vary by unit, but the process is the same: re-register the handset to the base from scratch.

The battery drains overnight even though I leave the handset in the base — what's causing it?

If the handset isn't fully seated, the charging contacts don't make a solid connection and the base never tops the battery back up. The handset's standby draw then pulls it down slowly overnight. Press the handset firmly into the base cradle until you feel or hear it click into position, and check that the charging indicator light on the handset or base activates. If the light doesn't appear, clean the contacts on both the handset and base with a dry cloth — oxidation on NiMH contact pads is a common cause of intermittent charging on older units.

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