Southwestern Bell FF-1187 Replacement Battery 3.6V 1500mAh
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Southwestern Bell FF-1187 Replacement Battery 3.6V 1500mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Southwestern Bell FF-1187 Replacement Battery 3.6V 1500mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.6V
Amp
1500mAh
Southwestern Bell FF-1187 / FF-1188 Series — 3.6V Ni-MH Replacement Battery (3SNAA60SX2)
This is a 3.6V, 1500mAh Ni-MH rechargeable battery for Southwestern Bell cordless phone handsets. It fits the FF-1187, FF-1188, FF-1710B, FF-2128, and over 30 additional models in the same family. OEM part numbers covered include 3SNAA60SX2, BP-36MLX600, and 3N600AAL.
- FF-1187 and FF-1188 series compatibility: These models share a 3.6V three-cell NiMH pack format with the same connector footprint and BMS voltage window. A single battery covers the full range without modification.
- Bench tested on actual hardware: We cycled this pack through charge and discharge on the FF-1187 platform. The BMS accepted charge from the base station at the first attempt, with no error state triggered during the conditioning cycle.
- First-charge protocol for NiMH cordless handsets: After installing, seat the handset in the base for a full 16-hour charge before first use. NiMH cells in cordless phones need a slow initial charge to reach rated capacity — skipping this step leaves cells partially formed and talk time below spec for the first several uses.
Base station showing no charge or error light on a new NiMH pack
NiMH batteries can self-discharge to very low voltages during storage and shipping. Some Southwestern Bell base stations check pack voltage before initiating charge and will refuse to charge a pack that reads below their acceptance threshold — typically around 3.0V for a 3.6V three-cell pack. If the charge indicator stays dark or shows an error, remove the handset, wait 30 seconds, then reseat it firmly. If the base still does not respond, the pack voltage may be too low for the base to detect — try a brief trickle from a compatible external NiMH charger set to 100mA to bring it above the acceptance floor before returning it to the base.
Range drops noticeably when the handset moves away from the base
DECT handsets regulate transmit power, and that power draw spikes when the handset is at the edge of range. A NiMH pack with low state of charge sags in voltage under the RF transmit load, which can cause the radio to reduce output or drop the link entirely. This is distinct from a faulty battery — it happens even with a new pack if the first charge cycle was cut short. Run two full 16-hour charge cycles in the base, then retest range. If voltage sag persists after conditioning, check that the pack resting voltage reads at or above 3.6V before the handset leaves the base.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Southwestern Bell
- Manufacturer: CS
- Series: Standard
- Color: Green
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My FF-1187 talk time is still short after fitting the new battery — is something wrong with the pack?
Nothing is wrong. NiMH cells in cordless phones need three to five full charge-and-use cycles before they reach rated capacity — the cells ship in a partially formed state. Each time you run the handset down and then give it a full 16-hour charge in the base, capacity increases. By cycle four or five, talk time should be at or near the 1500mAh rated level.
The handset lost its pairing with the base after I swapped the battery — how do I get it back?
Removing the battery cuts all power to the handset, and some DECT cordless phones store pairing data in volatile memory that resets when power is fully interrupted. Re-register the handset using the pairing or registration button on the base unit — on most Southwestern Bell models, hold the base registration button for three seconds until the indicator flashes, then follow the handset menu to complete pairing.
The battery drains completely overnight even when the handset is sitting in the base — what causes that?
Overnight drain while in the base usually means the handset is not making solid contact with the charging pins. Check that the handset sits flush in the cradle with no rocking — a worn cradle or debris on the contacts can break the charge circuit. Clean the gold contacts on both the handset and base with a dry cloth, then reseat the handset and confirm the charge indicator lights within 30 seconds of docking.
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