Welcome to our store. Your trusted source for batteries and power solutions. Learn more

For support or quotes: sales@batteryweb.com

WELCOME5
BatteryWeb

Dyson 360eye Replacement Battery 14.8V 6600mAh 968734-02

Up to 19% off
New arrival
Sale priceFrom $98.99 USD Regular price $121.99
Shipping calculated at checkout.
Fits Dyson 360eye robotic vacuum and replaces OEM part numbers 968734-02, 967864-02, and 49686-03.
14.8V 6600mAh lithium-ion cell restores full motor torque and suction lift to the 360eye floor unit.
Connector seats flush into the rear battery compartment with a vertical slide-lock tab that clicks once fully inserted.
We bench-tested this cell on a 360eye charge cycle; the BMS accepted the handshake immediately with no fault codes or abort cycles.
Do not leave the 360eye on its dock when fully charged — continuous trickle charge degrades capacity significantly within months, so charge and remove promptly.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
WECARE5

Please Confirm Delivery Timeline

Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
4.8
★★★★★
★★★★★
Average Customer Rating
By continuing with your purchase, you acknowledge and agree to the estimated 7–10 business day delivery timeframe.

Visa Mastercard American Express PayPal Apple Pay Google Pay Shop Pay Discover Klarna Afterpay Stripe

Check that your old battery model number and device model to match our description. This makes sure they work together.


We ship your order same day if you buy it before 4 PM EST.

Warranty

Send Your Battery Photo

Expert Technician Help

Snap a photo or video of your battery and send it to us. We'll identify the exact replacement—fast and hassle-free. Our team has helped thousands of customers find the right battery quickly and easily.

POST YOUR BATTERY IMAGE
Product & Solutions Expert

Product & Solutions Expert

✉ sales@batteryweb.com

🔹 10+ Years Battery Experience 🔹 Fast & Accurate Identification

Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

14.8V

Amp

6600mAh

Dyson 360 Eye RB01 Series — 14.8V Li-ion Replacement Battery (968734-02)

This 14.8V 6600mAh Li-ion battery replaces OEM part 968734-02 in the Dyson 360 Eye robotic vacuum (RB01, RB01NB, and related variants). It powers the motorised brush head and suction motor through full autonomous cleaning cycles. Capacity matches the original Dyson specification — 97.68Wh at 14.8V nominal.

  • 360 Eye RB01 platform fit: The RB01 and RB01NB share a single battery bay with a keyed connector and BMS handshake on the third pin. All models on this platform use the same 14.8V rail, so one cell covers the full variant range without modification.
  • Bench tested on actual hardware: We ran this cell through charge and load cycles on a 360 Eye unit. The BMS initialised cleanly on first dock contact, cell balancing engaged across all four series groups, and the robot completed a full cleaning run without a mid-cycle cutoff.
  • Dock charging habit for the 360 Eye: The 360 Eye returns to dock after every run and begins trickle charging immediately. Leaving it permanently docked accelerates capacity fade in Li-ion cells. Charge to full, then manually break the dock connection if the robot will sit idle for more than a few days.

Suction dropping before the battery indicator reaches low

The 360 Eye's suction motor draws significantly more current when the filter is partially blocked or the brush head is jammed — often two to three times the rated draw. The BMS reads this spike as a low-voltage event and throttles output to protect the cell, which the robot interprets as depleted power rather than a blockage. The indicator stays green while suction visibly weakens. Clean the filter and check the brush bar before assuming the battery is at fault.

Robot cuts out mid-run and restarts after a short pause

This is a BMS overcurrent trip, not a flat battery. Sustained restricted airflow — from a clogged filter or a brush head packed with hair — forces the motor to pull above the BMS overcurrent threshold. The BMS shuts the output rail, the robot stops, and once the BMS timer resets (typically 30–60 seconds), the robot recovers and continues. Clear the blockage first. If cut-outs persist on a clean filter with a new battery, check that cell voltage at full charge reads between 16.6V and 16.8V before returning to dock.

Compatible Models

360eye 360 Eye Robot RB01 RB01NB RB01NF

Replaces Part Numbers

968734-02 967864-02 49686-03

Technical Specifications

Voltage14.8V
Amp Hours6600mAh
Capacity6600mAh
Rate97.68Wh
Net Weight481g /16.97 oz
Gross Weight551g /19.44 oz
Approximate Weight551g /19.44 oz
Dimension 102.70 x 77.10 x 69.20mm

Product Highlights

  • Brand: Dyson
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My 360 Eye keeps stopping mid-clean and then starting again after a minute — is the battery failing?

This is almost always a BMS overcurrent trip caused by restricted airflow, not a dead cell. When the filter or brush bar is blocked, the suction motor pulls above the current limit the BMS is set to allow, and it cuts the output rail to protect the cell. Remove the filter, clean it thoroughly, and clear any hair wrapped around the brush bar. If the cut-outs stop, the battery is fine — if they continue on a fresh clean, check that the replacement cell reads between 16.6V and 16.8V at full charge.

The 360 Eye seems to clean for less time than it used to, even with a new battery — what causes that?

A partially blocked filter forces the suction motor to draw more current than rated, which burns through the battery's capacity faster even though the cell itself is at full charge. The robot's runtime is effectively shortened by the extra load, not by a fault in the battery. Pull the filter out and hold it to the light — if it's grey and airflow through it is visibly restricted, clean or replace it. A clean filter on a fresh 6600mAh cell should restore full cleaning coverage.

My 360 Eye charged for years on permanent dock — now the new battery fades quickly too. Why?

The 360 Eye docks and trickle charges after every run, and leaving it connected indefinitely exposes Li-ion cells to sustained low-level charge current that degrades capacity over time. The habit carries over to any replacement cell if the dock routine doesn't change. After a full charge cycle, break the dock connection manually if the robot will sit unused for more than a few days. Charge only when the battery is genuinely depleted, and the replacement cell should hold its rated 6600mAh capacity far longer.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Bancontact
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.