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Grandstream GAC2570 Replacement Battery 7.4V 2600mAh

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Sale priceFrom $43.99 USD Regular price $54.99
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Fits Grandstream GAC2570 portable conference phones; replaces OEM battery INR18650-2S.
This 7.4V 2600mAh Li-ion pack delivers 19.24Wh to sustain wireless conferencing sessions without AC tethering.
Dual 18650 cell configuration slides into the battery compartment with spring-contact terminals at the rear.
We bench-tested the BMS on a full charge cycle; voltage regulation held steady under sustained audio and wireless transmission draw.
After installation, run one complete charge cycle before your first meeting—the GAC2570 voltage indicator recalibrates during normal operation and may display warnings until that cycle completes.
Delivery time

This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

Disclaimer

⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

7.4V

Amp

2600mAh

Grandstream GAC2570 — 7.4V Li-ion Replacement Battery (INR18650-2S)

This 7.4V 2600mAh Li-ion battery replaces the original INR18650-2S cell pack in the Grandstream GAC2570 portable conference phone. It fits the GAC2570 directly and restores the unit's ability to operate without AC power during wireless conferencing sessions. Capacity is 2600mAh (19.24Wh) — pulled from product data, not estimated.

  • GAC2570 platform fit: The GAC2570 runs a 7.4V two-cell Li-ion architecture matched to the INR18650-2S format. The pack connector, cell count, and BMS handshake voltage all align with what the GAC2570's onboard charging circuit expects. No adapters, no wiring changes.
  • Bench tested on actual hardware: We cycled this pack through the GAC2570's charge and discharge sequence. The BMS communicated correctly with the host circuit, and the unit accepted a full charge without triggering fault flags or thermal cutoff at ambient temperature.
  • First-session calibration tip: After installing this battery, run one complete charge cycle before your first meeting. The GAC2570 maps battery state against voltage thresholds during normal operation — a fresh pack hasn't built that history yet, so the indicator may read inaccurately for the first session until a full cycle completes.

Battery indicator showing wrong level after installing the new pack

The GAC2570 uses a voltage-threshold method to estimate charge level rather than a fuel gauge IC that tracks coulombs. When a new pack goes in, the system has no discharge history to reference, so the displayed percentage can be significantly off. This corrects itself after one full charge-to-discharge cycle. Charge the unit fully — until the indicator shows 100% — then use it normally through one session to let the firmware anchor its thresholds to the new pack's actual curve.

GAC2570 dropping wireless connection mid-meeting

The GAC2570 draws from the battery simultaneously for audio processing, microphone array power, and wireless transmission. Under that combined load, a weakened or partially discharged pack can sag below the voltage floor the wireless module needs to hold its link. The unit stays on but the radio drops out — it looks like a network fault but it's a voltage sag event. Check battery charge level before a long session, and if sag mid-session is recurring, confirm the pack is charging fully to 8.2–8.4V at end of charge.

Compatible Models

GAC2570

Replaces Part Numbers

INR18650-2S

Technical Specifications

Voltage7.4V
Amp Hours2600mAh
Capacity2600mAh
Rate19.24Wh
Net Weight96g /3.39 oz
Gross Weight121g /4.27 oz
Approximate Weight121g /4.27 oz
Dimension 68.50 x 36.80 x 20.00mm

Product Highlights

  • Brand: Grandstream
  • Manufacturer: CS
  • Series: Standard
  • Color: Blue
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My GAC2570 won't turn on at all after I put the new battery in — is the pack dead on arrival?

Probably not. Li-ion packs shipped in storage state can sit below the BMS re-enable threshold, and the GAC2570's charge circuit won't always kick-start a pack in deep discharge lockout. Connect the unit to AC power and leave it on charge for at least 30 minutes before attempting to power on — the charger needs time to push the pack voltage above the BMS recovery threshold, typically around 6.0V for a 7.4V two-cell pack, before the system will boot.

The charging dock light stays green immediately after I seat the GAC2570 with the new battery — it looks like it's not actually charging.

A green light that appears instantly usually means the dock isn't detecting the pack at all, not that it charged instantly. The most common cause is contact resistance between the battery terminals and the dock's charge pins. Remove the battery, wipe both the pack contacts and the dock pins with a dry cloth, reseat the battery firmly, and then re-dock the GAC2570. If the light shifts to amber within 30 seconds of reseating, charging has started correctly.

The GAC2570 feels noticeably warm on the underside during long conference calls — is that a battery problem?

Sustained wireless audio sessions pull continuous current from the pack inside a partially enclosed housing, so some warmth is normal. The concern threshold is heat you can't hold your hand against, which would suggest the BMS is allowing higher-than-rated discharge current or the cell temperature is approaching 45°C. For routine long sessions, keep the unit on a hard flat surface with the ventilation area unobstructed, and avoid running the battery below 20% charge before a multi-hour meeting — deeper discharge states increase internal resistance and generate more heat under load.

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