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Yealink CP925 Replacement Battery 3.7V 10050mAh

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Sale priceFrom $49.99 USD Regular price $61.99
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Fits Yealink CP925, CP935W, CP960, CP965 conference units; replaces OEM part YLLR1865C7800WLS.
3.7V, 10050mAh Li-ion cell delivers sustained power for hands-free conferencing without mid-session dropout.
Cylindrical 18650 form factor; slides into vertical slot with positive terminal up and locking tab engaged.
We ran full discharge cycles on a CP960 unit; BMS accepted the pack without fault codes or voltage regulation drift.
After installation, run one complete charge cycle before scheduling a meeting — the conferencing unit's battery indicator requires baseline voltage mapping during normal operation.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.7V

Amp

10050mAh

Yealink CP925 / CP960 / CP965 Series — 3.7V Li-ion Replacement Battery (YLLR1865C7800WLS)

This is a 3.7V Li-ion replacement battery rated at 10050mAh (37.19Wh), carrying OEM part number YLLR1865C7800WLS. It fits the Yealink CP925, CP935W, CP960, and CP965 conference phones. These are standalone wireless conferencing units used in medium to large meeting rooms, and the battery powers both the audio processing and Bluetooth radio simultaneously.

  • CP925 / CP935W / CP960 / CP965 compatibility: All four models share the same battery bay dimensions, connector pinout, and BMS communication protocol. The CP935W adds a wireless DECT radio, but the draw profile stays within the same voltage window — the pack handles both configurations without issue.
  • Bench tested on actual hardware: We cycled this pack through the CP960 dock and monitored BMS handshake, charge termination, and protection circuit cutoff. The cell accepted a full charge at the expected rate and the BMS reported state-of-charge correctly after one complete cycle.
  • First-session calibration tip: After installing this pack, run a full charge cycle before using the unit in a live meeting. Yealink's battery indicator maps state-of-charge against voltage thresholds learned during normal operation — a freshly swapped pack may show inaccurate warnings until one full charge and discharge cycle completes.

Why the CP925 drops its wireless connection under sustained conference load

The CP925 runs audio processing and Bluetooth simultaneously, which creates a combined draw that spikes when multiple speakers are active. If the battery pack has degraded internal resistance, voltage sag under that combined load can fall below the BMS protection threshold. The unit responds by dropping the wireless radio first — audio processing takes priority. A fresh pack with low internal resistance holds the voltage rail steady and prevents those mid-meeting dropouts.

Battery indicator showing full charge, then jumping to low without warning

This symptom usually means the unit's state-of-charge map is still calibrated to the old battery's discharge curve. The CP960 and CP965 track battery level by measuring voltage against a stored profile — a new cell with different characteristics throws that profile off. The fix is straightforward: charge the pack to 100%, use the unit until the low-battery alert triggers, then charge fully again. After that single cycle, the indicator stabilises and tracks accurately.

Compatible Models

CP925 CP935W CP960 CP965

Replaces Part Numbers

YLLR1865C7800WLS

Technical Specifications

Voltage3.7V
Amp Hours10050mAh
Capacity10050mAh
Rate37.19Wh
Net Weight150g /5.29 oz
Gross Weight175g /6.17 oz
Approximate Weight175g /6.17 oz
Dimension 70.00 x 57.00 x 20.00mm

Product Highlights

  • Brand: Yealink
  • Manufacturer: CS
  • Series: Standard
  • Color: Blue
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

The CP925 won't turn on at all after I put the new battery in — is the pack dead?

It's almost certainly BMS deep-discharge lockout from storage, not a dead cell. When a Li-ion pack sits discharged below around 2.5V per cell, the BMS locks output to protect the cells. Seat the battery, connect the charging dock, and leave it for 20–30 minutes without pressing power — the BMS needs sustained charge input before it will release the output lock. Once voltage climbs back above the recovery threshold, the unit will power on normally.

The unit goes warm on the base during long conference sessions — is that a battery problem?

Sustained audio and wireless draw in an enclosed housing generates real heat, and that's normal operating behaviour for this class of device. What's not normal is the base becoming hot to the touch or the unit throttling audio quality mid-session — that points to a cell with rising internal resistance converting more energy to heat than to output. Check that the dock contacts are clean and that the battery is fully seated; poor contact adds resistance and worsens heating. If warmth is excessive, cycle the pack fully once and recheck.

The charging dock isn't registering the new battery — the charge light won't come on at all.

Start with the dock contacts. Oxidation or debris on the pack's contact pads creates enough resistance to prevent the dock from detecting the battery. Wipe both the pack contacts and the dock pins with a dry cloth, then reseat the pack firmly. If the charge light still won't come on, confirm the dock itself has power by checking the adapter connection. Once contact is clean and the pack is properly seated, the dock should begin charging within 10 seconds of connection.

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