Hikvision DV-04 Body Camera Replacement Battery 3.8V 2800mAh
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Hikvision DV-04 Body Camera Replacement Battery 3.8V 2800mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Hikvision DV-04 Body Camera Replacement Battery 3.8V 2800mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.8V
Amp
2800mAh
Hikvision DS-MH2311 / DS-MH1310-N1 — 3.8V Li-ion Replacement Battery (DV-04)
This 3.8V 2800mAh (10.64Wh) Li-ion battery fits the Hikvision DS-MH2311, DS-MH1310-N1, and DSJ-HIKN1A1 body-worn cameras. These are compact wearable units used by security and law enforcement personnel for hands-free incident recording. The DV-04 cell format matches the original battery's connector, dimensions, and BMS handshake on all three models.
- DS-MH2311 / DS-MH1310-N1 / DSJ-HIKN1A1 compatibility: All three models share the same 3.8V battery bay, DV-04 form factor, and BMS communication protocol — one cell covers the full model range without modification.
- Bench tested on actual hardware: We ran this battery through a full charge and discharge cycle on the DS-MH2311 body camera. The BMS handshake completed on first power-up, the camera reached ready status, and the charge indicator reported correctly throughout the cycle.
- Shift-start verification: After swapping a battery on a body camera, power the unit on and wait for the ready indicator before clipping it on. The camera runs a self-check on boot that confirms battery acceptance — skipping this step means a failed check won't show until mid-shift.
Recording cutting out mid-incident on the DS-MH2311
The DS-MH2311 draws from the battery on two simultaneous rails — the video processor and the wireless upload radio. When both are active at full load, current draw spikes sharply. If the cell voltage drops below the BMS protection threshold during that spike, the BMS trips and the camera cuts recording to protect the cell. This is more likely on an aged original battery but can also occur on a replacement cell that hasn't completed its first full conditioning cycle. Run one full charge before the first operational shift.
Battery indicator showing low after only a short recording session
New Li-ion cells sometimes report inaccurate state-of-charge on the first few cycles because the camera's fuel gauge hasn't calibrated to the new cell's discharge curve. The indicator can read low or jump erratically even when capacity is available. Run the battery from a full charge to automatic shutdown once, then charge it back to 100% without interruption. After that full cycle, the fuel gauge recalibrates and the indicator stabilises at an accurate reading.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Hikvision
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My DS-MH2311 won't start recording after I swapped the battery at shift start — what's happening?
The DS-MH2311 runs a BMS handshake on power-up and won't enter record mode if that check doesn't complete. This usually means the camera powered on before the battery seated fully, or the self-check timed out. Remove the battery, reseat it firmly until it clicks, then power the camera on and wait for the ready status indicator before pressing record — the check takes a few seconds to complete.
The camera cuts out during active recording but restarts fine — is the battery faulty?
This is a BMS protection trip, not a dead cell. The DS-MH2311 pulls simultaneous current from the video processor and the wireless upload radio, and the combined draw can push cell voltage below the BMS cutoff threshold. Power the camera off, leave it for 30 seconds to let the BMS reset, then power back on. If it keeps tripping, confirm the cell has completed at least one full charge cycle — new cells can have a slightly lower initial voltage floor that raises after the first full discharge-recharge.
The camera body gets noticeably warm after extended recording — is that a battery issue or a camera issue?
Heat during extended recording comes from two sources: the video processing chip and the cellular or WiFi radio, both of which draw continuous current from the 3.8V cell. The battery itself generates some heat under sustained load, which is normal for a 2800mAh Li-ion cell in a tight enclosure. If the camera is hot to the touch and shuts down, the thermal protection has triggered — let it cool to room temperature before restarting, and check that the battery contacts are clean and seated flat so resistance at the connector isn't adding to the heat load.
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