PatrolEyes PE-MAX Compatible Battery 3.8V 2750mAh Li-Polymer
This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.
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PatrolEyes PE-MAX Compatible Battery 3.8V 2750mAh Li-Polymer - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
PatrolEyes PE-MAX Compatible Battery 3.8V 2750mAh Li-Polymer - is backordered and will ship as soon as it is back in stock.
Voltage
3.8V
Amp
2750mAh
PatrolEyes PE-MAX / PE-EDGE — 3.8V Li-Polymer Replacement Battery (PE-MAX-RB)
This is a 3.8V, 2750mAh lithium-polymer battery that replaces the OEM pack in the PatrolEyes PE-MAX and PE-EDGE body cameras. It fits the same cell bay and connector as the factory battery. Capacity figures come from the product data — 10.45Wh total energy.
- PE-MAX and PE-EDGE compatibility: Both models share the same 3.8V cell bay, connector pinout, and BMS handshake protocol. One battery pack services either camera without modification.
- Bench tested on actual hardware: We ran this pack through a simulated recording load — continuous video plus active WiFi upload. The BMS held voltage without tripping under combined draw, and cell temperature stayed within spec across the session.
- Shift-start check: After fitting this battery, power the camera on before your shift begins. The PE-MAX runs a self-check on startup that confirms the battery is accepted and the camera is in a ready-to-record state. Skip this step and you may not catch a firmware handshake failure until it matters.
Recording cuts out mid-incident on the PE-MAX
The PE-MAX draws from both the video processor and the wireless radio simultaneously during recording. When both subsystems spike at the same time — such as when WiFi upload kicks in mid-clip — the combined current draw can trigger the BMS protection circuit. The BMS reads this as an overload and cuts output to protect the cell. To recover, power the camera off fully, wait ten seconds, and power it back on. If the cutouts repeat, check whether WiFi upload is set to run during recording or only when docked.
Battery indicator showing low after a short recording session
A new lithium-polymer cell sometimes reports inaccurate state-of-charge on the first one or two cycles because the camera's fuel gauge hasn't calibrated to the new pack. This shows up as a low indicator icon well before the battery is actually depleted. Run the battery down to the camera's automatic shutdown point, then charge it fully to 4.2V — one full cycle usually re-anchors the gauge to the actual cell capacity. If the indicator still reads low after two full cycles, the issue is in the camera's gauge circuit, not the battery.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: PatrolEyes
- Manufacturer: CS
- Series: Standard
- Color: Blue
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My PE-MAX won't record after I swapped the battery — it powers on but just sits at the ready screen
This is a firmware self-check failure, not a dead battery. The PE-MAX runs a handshake on power-up and will hold at the ready screen if it doesn't get a clean signal from the new pack's BMS. Power the camera fully off, remove the battery, reseat it firmly, then power back on. One full power cycle after a confirmed-seated battery clears this in most cases.
The camera gets noticeably warm after an extended recording session — is that a battery problem?
Heat during long sessions comes from two sources running at once: the video encoder and the cellular or WiFi radio. The battery itself generates some heat under sustained draw, but the majority comes from the processor. If the housing is warm but the camera is still recording normally, this is within expected operating range. If the camera shuts down with a hot housing, that's a thermal protection trip — let it cool to room temperature before powering back on.
My PE-MAX battery drains faster than the original did when I first got the camera — what's happening?
High-resolution recording combined with active wireless upload is a sustained high-draw load that accelerates cell wear over time. A replacement pack at full 2750mAh capacity should match early original-battery performance, but if your recording settings have changed — higher resolution, continuous WiFi sync enabled — draw has increased regardless of which pack is fitted. Check the camera's resolution and upload settings first. If draw is still high with wireless off, discharge the pack fully and charge to 4.2V to reset the fuel gauge before drawing conclusions.
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