HP EliteBook 820 Replacement Battery F6B38PA 11.1V
This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.
WECARE5
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HP EliteBook 820 Replacement Battery F6B38PA 11.1V - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
HP EliteBook 820 Replacement Battery F6B38PA 11.1V - is backordered and will ship as soon as it is back in stock.
Voltage
11.1V
Amp
4140mAh
HP EliteBook 820 Series — 11.1V Li-Polymer Replacement Battery (SB03XL)
This 11.1V, 4140mAh (45.95Wh) lithium-polymer cell replaces the original battery in the HP EliteBook 820, 820 G1, and 820 G2 series notebooks. It matches the OEM voltage rail and connector spec for direct fitment. Part numbers SB03XL, HSTNN-LB4T, and 717378-001 are all covered by this cell.
- EliteBook 820 / 820 G1 / 820 G2 fitment: All three generations share the same 11.1V battery bay, connector pinout, and BMS communication protocol over SMBus. The charge controller in each model reads the same EEPROM identifiers, so the cell handshakes without firmware conflict.
- Bench tested on actual hardware: We ran this cell on an EliteBook 820 G1 and 820 G2 unit. The BMS accepted the cell immediately, charge current ramped normally through CC/CV stages, and the fuel gauge IC registered capacity without triggering an unknown-battery error.
- Post-swap calibration cycle: After installing, run the laptop down to hibernate-cutoff under normal load — screen on, Wi-Fi active — then charge uninterrupted to 100%. This forces the BIOS battery learn cycle to reset against the new cell and clears the inaccurate health warning that appears on first boot after every cell swap.
BIOS reporting battery health as poor immediately after replacement
The EliteBook 820 BIOS stores learned capacity data from the previous cell in its battery learn table. When a new cell goes in, the BIOS compares live readings against stale data and flags a health warning — not a fault with the new cell. Running one full discharge-to-hibernate followed by an uninterrupted charge to 100% forces the BIOS to rewrite the learn table against the new cell's actual chemistry. After one or two of these cycles the health status clears. If the warning persists past three full cycles, check BIOS version — some early 820 G1 firmware builds require an update before the learn cycle resets correctly.
EliteBook 820 shutting down at 20–30% charge shown on the gauge
This happens when the fuel gauge IC has not yet calibrated against the new cell's discharge curve. The IC still uses the old cell's voltage-to-capacity map, so it misreads the new cell's voltage cliff and triggers a shutdown well before actual depletion. It is not a defective cell — the map just needs a reset. Run two full discharge-to-hibernate cycles with the display at full brightness and a CPU load running, then charge each time to 100%. By the second or third cycle the gauge IC recalibrates and the early-shutdown stops. The target resting voltage at full charge should read between 12.4V and 12.6V on a calibrated cell.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: HP
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
HP EliteBook 820 shows "0% available (plugged in, charging)" after I put the new battery in — what's wrong?
The EEPROM data stored on the old cell has not been overwritten yet, and the fuel gauge IC is reading zero against a blank state table. Plug in the AC adapter, leave it connected for 30 minutes without powering on, then boot into Windows. If the gauge still reads 0%, do a full discharge to hibernate-cutoff and charge uninterrupted to 100% — that single cycle forces the BIOS learn table to initialise against the new cell and the gauge resets to a real value.
Windows says this battery has a 28Wh capacity but the spec shows 45.95Wh — is the cell undersized?
No. What Windows reports in that first boot is the EEPROM-rated value carried over from the old cell's last logged state, not the physical capacity of the new cell. The fuel gauge IC has not yet mapped the new cell's full discharge curve. Run two complete discharge-to-100%-charge cycles and the reported Wh figure will step up toward the rated 45.95Wh as the IC writes new data to the EEPROM. Check the value again in Windows Battery Report after the second full cycle.
New battery won't charge above 80% on the EliteBook 820 — is there a hardware fault?
Not a fault with the cell. The EliteBook 820 BIOS includes a Battery Health Manager feature that caps charge at 80% when enabled — it is on by default in some IT-managed fleet configurations. Boot into BIOS setup (F10 at POST), go to Power → Battery Health Manager, and switch the setting from "Maximize my battery health" to "Let HP manage my battery charging." Save and reboot — the charge limit lifts and the cell will now reach 100%.
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