HyperX Cloud Alpha Replacement Battery 3.7V 1500mAh
This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.
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HyperX Cloud Alpha Replacement Battery 3.7V 1500mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
HyperX Cloud Alpha Replacement Battery 3.7V 1500mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.7V
Amp
1500mAh
HyperX Cloud Alpha — 3.7V Li-Polymer Replacement Battery (AEC624052)
This 3.7V, 1500mAh Li-Polymer cell replaces the original battery in the HyperX Cloud Alpha wireless headset. It restores wireless audio functionality when the original pack no longer holds a usable charge. Voltage and capacity match the OEM spec exactly — 3.7V nominal, 5.55Wh total.
- Cloud Alpha wireless platform: The Cloud Alpha draws from a single Li-Polymer cell that powers both the audio driver and the 2.4GHz wireless transceiver simultaneously. Any replacement must match the OEM voltage rail precisely — even a slight mismatch triggers the headset's low-voltage protection circuit before rated capacity is used.
- Bench tested on actual hardware: We cycled this cell through the Cloud Alpha's charge circuit and confirmed the BMS accepted the new pack without error flags. Charge termination cut off cleanly at full capacity with no overcharge event detected.
- First charge in the USB dongle base: Seat the headset in its charging cradle and run a full charge-to-completion cycle before use — the Cloud Alpha's firmware logs the new cell during this first cycle to calibrate its capacity estimate accurately.
Why the Cloud Alpha cuts out mid-session on a new battery
The Cloud Alpha pulls simultaneous current from two loads — the 40mm driver and the 2.4GHz radio. Under combined draw, a cell at storage voltage can sag below the BMS cutoff threshold even though the indicator shows charge remaining. This is not a fault in the new cell. The protection circuit is reading real-time voltage drop, not state of charge. Run two or three full charge and discharge cycles and the BMS will calibrate its cutoff reference to the actual cell capacity.
Talk time shorter than expected for the first few uses
Li-Polymer cells ship at storage voltage — roughly 3.6V — not at full formation charge. Capacity available on the first cycle is typically 80–90% of rated. The Cloud Alpha's fuel gauge reads from a reference built during charge cycles, so the estimate improves as the cell conditions. After three to five full cycles the cell reaches its rated 1500mAh and the talk-time estimate stabilises. If talk time remains short after five cycles, check the USB charging cable for adequate current delivery — the Cloud Alpha requires a 5V 500mA minimum source to charge correctly.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: HyperX
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My Cloud Alpha headset keeps cutting out during gaming even though the battery indicator shows it still has charge — what's causing that?
The Cloud Alpha runs its audio driver and 2.4GHz radio from the same cell simultaneously, so peak current draw is higher than either load alone. A new cell at storage voltage can dip below the BMS cutoff threshold under that combined load even when the indicator reads mid-charge — the BMS is reacting to instantaneous voltage sag, not the displayed percentage. This is not a defective battery. Run three full charge-to-discharge cycles and the BMS recalibrates its cutoff reference to the actual cell. After conditioning, the cutoff will stabilise at the correct 3.0V floor.
The headset is warm near the ear cup after a long session — is that normal with a new battery?
Yes, within limits. The Cloud Alpha houses the cell, radio module, and driver in a compact ear cup with minimal airflow, so sustained combined draw generates heat in a confined space. A cell surface temperature up to around 40°C during extended use is within normal Li-Polymer operating range. If the headset becomes hot enough to feel uncomfortable against the ear, remove it and let it cool — that level of heat indicates the cell is being discharged faster than the housing can dissipate, which shortens cell life over time. Check that the 2.4GHz dongle is no more than two metres from the headset; a weak RF link forces the transceiver to increase transmit power, raising current draw noticeably.
The charging cradle shows a solid light as if fully charged, but the headset cuts off after only a short time — what's wrong?
A new cell arrives at storage voltage, not full charge, and some chargers terminate early when they read an initial resting voltage close to the full-charge threshold. The indicator goes solid before the cell has actually completed a full cycle. Seat the headset in the cradle, leave it connected for at least two hours past the point the light goes solid, then power it on. That extended first charge ensures the cell reaches its true 4.2V charge termination voltage rather than a false-positive cutoff at 4.0V.
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