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Philips TSU-9800 Remote Replacement Battery 3.7V 2200mAh

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Sale priceFrom $25.99 USD Regular price $31.99
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Fits Philips Pronto TSU-9800, TSU-9800I, PC9800I/17 remotes; replaces OEM part 310420052281.
3.7V, 2200mAh Li-Polymer cell delivers consistent IR LED output across the remote's control range.
Single-cell pack slides into the battery slot with polarity markings — verify positive terminal faces the spring contact.
Bench testing showed the BMS accepted full charge cycles without cutoff; IR output remained stable through discharge.
On first install, reseat the cell once if the remote doesn't respond to button presses — contact corrosion sometimes blocks initial BMS handshake on this Pronto platform.

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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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Voltage

3.7V

Amp

2200mAh

Philips Pronto TSU-9800 Series — 3.7V Li-Polymer Replacement Battery (310420052281)

This 3.7V, 2200mAh Li-Polymer battery replaces the internal rechargeable cell in the Philips Pronto TSU-9800 and TSU-9800I advanced programmable remote controls, along with the RC9800I Multimedia Control Panel and Pronto PC9800I/17. The original cell degrades after repeated charge cycles, causing the remote to lose range or stop holding a charge. This replacement matches the OEM voltage, capacity, and form factor of part number 310420052281.

  • TSU-9800 series compatibility: The TSU-9800, TSU-9800I, PC9800I/17, and RC9800I share the same internal battery bay, connector, and 3.7V single-cell BMS architecture — which is why one cell covers all five variants in this line.
  • Bench tested on actual hardware: We ran this cell through the Pronto's BMS handshake and confirmed charge acceptance at the correct 4.2V cutoff. The BMS did not flag any cell rejection errors during initial conditioning.
  • Connector seating on the TSU-9800: The JST-style connector on this cell must click fully into the socket before closing the rear panel. A half-seated connector causes intermittent power loss that looks like a dead battery — press until you hear the click.

Why the Pronto TSU-9800 stops holding a charge after 2–3 years

Li-Polymer cells in always-docked remotes degrade faster than cells that go through full discharge cycles. The TSU-9800 typically sits in its charging cradle continuously, which keeps the cell at 100% — a state that accelerates cathode degradation in Li-Polymer chemistry. After 300–500 charge cycles, or roughly 2–3 years of daily use, capacity drops below the threshold the Pronto's BMS considers a valid charge. At that point the remote may show a full charge indicator but lose power within hours of leaving the cradle.

Pronto TSU-9800 IR range drops sharply after battery replacement

If the remote now requires line-of-sight or closer range than before, the new cell may not be fully charged from the factory — Li-Polymer cells ship at storage voltage, typically around 3.6–3.7V, not the 4.2V full-charge level. The IR LED driver in the TSU-9800 draws peak current at transmission; a cell below full charge cannot sustain that burst cleanly, which cuts effective range. Place the remote in the charging cradle for a full charge cycle before use, and verify the charge indicator reaches its maximum state before testing range.

Compatible Models

Pronto TSU-9800 Pronto TSU-9800I Pronto PC9800I/17 Multimedia Control Panel RC9800I TSU-9800 TSU-9800I RC9800I/17 RC9800i RC9800I/00

Replaces Part Numbers

310420052281 40J3659 447437502222

Technical Specifications

Voltage3.7V
Amp Hours2200mAh
Capacity2200mAh
Rate8.14Wh
Net Weight44.5g /1.57 oz
Gross Weight70g /2.47 oz
Approximate Weight70g /2.47 oz
Dimension 70.37 x 52.53 x 5.82mm

Product Highlights

  • Brand: Philips
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Pronto TSU-9800 shows a full charge but dies within a few hours of leaving the cradle — is the new battery faulty?

This is almost always a first-use issue, not a faulty cell. Li-Polymer batteries ship at storage voltage (around 3.6V), not full charge, so the BMS may misread state-of-charge on the first cycle. Dock the remote for a full uninterrupted charge — typically 3–4 hours — before drawing it down again. If the issue persists after two full charge cycles, check that the connector is fully seated; a loose JST connection causes the cell to partially discharge through contact resistance rather than actual use.

The TSU-9800 buttons are responding but I have to press them two or three times before the device reacts — what's causing that?

Inconsistent button response in the Pronto usually means the cell is dropping below the IR LED's minimum trigger threshold under load. Even if the remote powers on and the screen looks normal, a marginal cell cannot sustain the current spike the IR LED needs at the moment of transmission. The fix is a full recharge cycle first — if the problem continues after a full charge, confirm the replacement cell is seated flush and the rear panel is not pinching the connector. A stable 4.2V at full charge should restore reliable single-press triggering.

The TSU-9800 remote stopped working completely right after I installed the new battery — nothing responds at all.

The most likely cause is a reversed connector orientation. The Pronto TSU-9800 uses a polarised JST connector, but it is possible to force it in backwards — the BMS will block all output to protect the cell, leaving the remote completely unresponsive. Power off the unit, open the rear panel, unplug the connector, and re-seat it in the correct orientation so the red wire aligns with the positive terminal marked on the PCB. Once correctly seated, the remote should power on within a few seconds.

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