Point Mobile PM550 Barcode Scanner Replacement Battery 550-BTSC
This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.
WECARE5
Check that your old battery model number and device model to match our description. This makes sure they work together.
We ship your order same day if you buy it before 4 PM EST.
Point Mobile PM550 Barcode Scanner Replacement Battery 550-BTSC - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Point Mobile PM550 Barcode Scanner Replacement Battery 550-BTSC - is backordered and will ship as soon as it is back in stock.
Voltage
3.7V
Amp
5200mAh
Point Mobile PM550 — 3.7V Li-ion Replacement Battery (550-BTSC)
This is a 3.7V, 5200mAh Li-ion replacement battery for the Point Mobile PM550 handheld barcode scanner. It fits directly into the PM550 used in retail, warehouse, and asset-tracking environments. Part number 550-BTSC matches the OEM pack exactly.
- PM550 fit confirmation: The PM550 uses a single-cell 3.7V architecture with a proprietary latch-and-contact system. This pack matches that connector footprint and carries the same BMS handshake voltage the scanner's charging circuit expects — the device powers on and communicates with the cradle without manual overrides.
- Bench tested on actual hardware: We ran this pack through full charge and discharge cycles on the PM550 platform. The BMS held stable across scan trigger bursts and Wi-Fi polling events simultaneously — no false low-voltage cutoffs during combined high-draw moments.
- First-shift prep for pick-and-pack operations: After installing, place the PM550 in its cradle for a full charge cycle before deploying on the floor. The scan trigger inrush current is highest when the cell is near minimum charge — a fully topped pack prevents false BMS trips during the first shift's heavy burst scanning.
Cradle showing a charging error on a new pack
The PM550 cradle checks contact resistance before initiating a charge cycle. If the dock contacts on the battery or cradle have oxidation or debris, resistance reads too high and the cradle flags a fault rather than charging. This is not a faulty battery — it is a contact issue. Wipe the gold contacts on both the pack and the cradle with a dry cloth, reseat the battery firmly, and the charging LED should switch to steady red within 10 seconds.
Scanner dropping wireless connection during rapid scan bursts
During rapid barcode scanning, the PM550 draws simultaneously from the imager, the processor, and the Wi-Fi radio. This combined inrush can cause a momentary voltage sag at the cell terminals if the pack is below roughly 3.5V. The BMS interprets the sag as a low-voltage condition and briefly throttles output, which interrupts the Wi-Fi session. Keep the pack above half charge during high-frequency scanning shifts to stay clear of the sag threshold.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Point Mobile
- Manufacturer: CS
- Series: Standard
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My PM550 stopped reading barcodes right after I put in the new battery — what's wrong?
The imager needs a minimum voltage at startup to fire the scan engine correctly. If the replacement pack shipped partially discharged, the cell voltage may be too low to sustain the imager's power draw on the first trigger press. Put the scanner in the cradle and charge it fully before use — once the pack reaches a full charge, the imager will fire cleanly on the first scan.
The PM550 keeps dropping off the Wi-Fi network during busy scanning periods — is this the battery?
Yes, this is a battery-load interaction. When the scanner is scanning rapidly, the imager and Wi-Fi radio draw current at the same time, which creates a voltage sag at the cell. If the pack is below roughly 3.5V, the BMS may momentarily cut output to protect the cell, and that interrupts the wireless session. Keeping the pack above 50% charge during peak scanning periods eliminates the sag and keeps the connection stable.
After a full shift, the PM550 feels noticeably warm — is that normal with this battery?
Moderate warmth is expected. The PM550 housing is compact, and sustained scanning plus continuous Wi-Fi polling generates heat that has limited airflow to escape. The pack's BMS monitors cell temperature and will reduce output before reaching a damaging threshold. If the device feels hot rather than warm, or shuts off mid-shift, check that the scanner's ventilation slots on the housing are not blocked by a case or holster.
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