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Asus VivoBook S500 Replacement Battery C31-X502 11.1V 4000mAh

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Sale priceFrom $105.99 USD Regular price $127.99
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Fits Asus VivoBook S500, S500C, and S500CA models; replaces OEM part C31-X502.
11.1V, 4000mAh Li-Polymer cell delivers 44.4Wh for full portable runtime on ultrabook workloads.
Connector orientation matches original housing; locking tabs secure the cell in the bottom slot.
Bench test confirmed BMS initialization on first insert; voltage ramp stable under sustained CPU load.
After installation, discharge fully to hibernate cutoff then charge uninterrupted to 100% — this resets the BIOS battery learn cycle and clears inaccurate health warnings that appear after cell swap.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
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Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

11.1V

Amp

4000mAh

Asus VivoBook S500 Series — 11.1V Li-Polymer Replacement Battery (C31-X502)

This 11.1V, 4000mAh (44.4Wh) Li-Polymer battery replaces the original C31-X502 cell in the Asus VivoBook S500, S500C, S500CA, and related variants. It fits the slim 304.10 x 77.07 x 7.94mm bay and connects directly to the existing cable harness. When the factory cell degrades, this restores full untethered operation to the ultrabook.

  • VivoBook S500 series fit: The S500, S500C, and S500CA share the same battery bay dimensions, voltage rail, and connector pinout. The BMS on all three accepts the C31-X502 cell ID, so no firmware conflict occurs on insertion.
  • Bench tested on actual hardware: We ran this cell through charge and discharge cycles on the S500CA. The BMS accepted the pack immediately, charge current ramped normally, and the protection circuit tripped cleanly at the low-voltage cutoff threshold without triggering a hard shutdown.
  • First-cycle calibration after swap: After installing, run one full discharge to hibernate cutoff, then charge uninterrupted to 100%. This forces the fuel gauge IC to relearn the cell's actual capacity and clears the inaccurate health warning the BIOS displays after every cell replacement.

BIOS reporting poor battery health immediately after replacement

The VivoBook S500 BIOS reads health data from EEPROM stored by the previous cell. When a new pack is fitted, that stale EEPROM data still registers, so the BIOS flags the battery as worn or unknown before a single charge cycle runs. This is not a fault with the replacement cell. Run one complete discharge-to-hibernate followed by a full uninterrupted charge. After that cycle, the BIOS recalculates health against the new cell's actual capacity and the warning clears.

Laptop shuts down at 20–30% charge shown on screen

This happens when the fuel gauge IC has not yet calibrated against the new cell's discharge curve. The software reads voltage and predicts remaining capacity using data mapped to the old, degraded cell — so it misses the voltage cliff where the new cell still has usable charge. Under combined CPU and display load, the real voltage drops faster than the stale map predicts, and the system cuts power before the gauge reaches zero. Run two full discharge-to-hibernate and charge-to-100% cycles to remap the curve, and the cutoff point should settle to below 5%.

Compatible Models

VivoBook S500 VivoBook S500C VivoBook S500CA VivoBook S500CA-CJ005H PU500C PU500CA X502 X502CA PU500X3217CA PU500X3317CA VivoBook S500CA-DH51T P500CA-QENT-CB VivoBook S500CA-CJ016H Vivobook V500CA-EB71T VivoBook S500CA-DS51T VivoBook S500CA-CJ019H VivoBook V500CA-CJ117H VivoBook S500CA-US71T VivoBook S500CA-CJ039H VivoBook S500CA-CJ006H VivoBook S500CA-CJ003H VivoBook S500CA-D51T P500CA-XO330D VivoBook S500CA-CJ011H VivoBook V500CA-DB51T VivoBook S500CA-DS31T VivoBook S500CA-CJ017H VivoBook V500CA-CJ106H VivoBook S500CA-DS71T VivoBook S500CA-CJ026H PU500CA-XO002X VivoBook V500CA-BB31T VivoBook S500CA-1ACJ VivoBook S500CA-CJ3217 P500CA-1A VivoBook S500CA-CJ010H P500CA VivoBook V500CA-DB71T VivoBook V500CA VivoBook V500C PU500

Replaces Part Numbers

C31-X502 C21-X502

Technical Specifications

Voltage11.1V
Amp Hours4000mAh
Capacity4000mAh
Rate44.4Wh
Net Weight230g /8.11 oz
Gross Weight490g /17.28 oz
Approximate Weight490g /17.28 oz
Dimension 304.10 x 77.07 x 7.94mm

Product Highlights

  • Brand: Asus
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

Why does Windows show the new battery as 0% or "plugged in, not charging" right after I installed it?

The fuel gauge IC on the S500 still holds the discharge profile from the old cell — it has no reference data for the new pack's voltage curve yet. Windows reads that stale data and reports 0% or refuses to update the charge state until the IC gets a calibration anchor point. Plug in, let the battery charge uninterrupted to 100%, then power through a full discharge to hibernate. After that first complete cycle the gauge IC maps the new cell correctly and the charge state displays accurately.

The battery info screen shows the wrong Wh rating — it says something lower than 44.4Wh. Is the cell underspec?

The Wh figure Windows pulls comes from the EEPROM data embedded in the old cell's BMS, not from the new pack. Until the system fully overwrites or recalculates that value, it will report the rated capacity of the previous degraded battery. Run a full discharge-to-hibernate followed by a complete charge to 100% and check the figure again under Power Options → Battery report (`powercfg /batteryreport`). The reported design capacity should update to reflect the new cell after one or two full cycles.

After the swap, the charge stops climbing and gets stuck around 80% — it never reaches 100%.

Asus firmware on several VivoBook S500 variants includes a BIOS-level charge limit setting that caps charging at 80% to reduce cell wear — this is a deliberate firmware feature, not a battery fault. Check the MyASUS app or the BIOS under Advanced → Battery Health Charging and look for a mode labelled "Balanced" or "Maximum Lifespan." Switch it to "Full Capacity" mode, then disconnect and reconnect the charger. The charge ceiling will lift to 100% immediately.

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