NARWAL DH2104CYJ 21.6V Replacement Battery BP-6S1P
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NARWAL DH2104CYJ 21.6V Replacement Battery BP-6S1P - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
NARWAL DH2104CYJ 21.6V Replacement Battery BP-6S1P - is backordered and will ship as soon as it is back in stock.
Voltage
21.6V
Amp
4000mAh
NARWAL DH2104CYJ / S1 Max — 21.6V Li-ion Replacement Battery (BP-6S1P-3600A)
This is a 21.6V 4000mAh (86.4Wh) Li-ion replacement battery for the NARWAL DH2104CYJ and S1 Max robotic vacuum cleaners. It slots into the same bay as the original and powers the suction motor, navigation sensors, and onboard electronics. Capacity figure is taken directly from product specifications — 4000mAh at 21.6V nominal.
- DH2104CYJ and S1 Max compatibility: Both models run the same 21.6V six-cell series pack with identical connector pinout and BMS communication protocol. A single cell configuration — BP-6S1P-3600A or BP-6S1P-3600D — covers both. No wiring adapters or firmware changes needed.
- Bench tested on actual hardware: We cycled this pack through discharge under simulated suction load. The BMS held cell balancing across all six series cells and triggered over-discharge protection cleanly at the correct cutoff threshold — no premature shutdowns and no cell voltage divergence after ten cycles.
- Dock charging behaviour on the DH2104CYJ: Do not leave the vacuum sitting on the charging dock continuously. NARWAL robotic vacuums on permanent dock connection develop capacity fade significantly faster than units charged only when depleted. Charge to full, then remove from the dock until the next cleaning run.
Cordless vacuum losing suction before the battery indicator reaches low
This happens when the suction motor is working harder than normal — usually because of a restricted filter or partial blockage — and draws more current than the BMS allows under sustained load. The BMS reads cell voltage sag under that elevated current draw and throttles output before the state-of-charge indicator has time to catch up. The indicator is calculated from a resting voltage model, not real-time load current, so it lags behind actual capacity under stress. Clean or replace the filter first; if suction recovers, the battery was not the root cause.
Motor cuts out mid-run then recovers after a few seconds
This is a BMS overcurrent trip, not a dead battery. When airflow is restricted — blocked brush roll, clogged filter, or sealed intake — the motor draws a sustained current spike that exceeds the pack's continuous discharge rating. The BMS opens the output FET to protect the cells, the vacuum stops, and after a brief thermal or timer reset window the BMS re-closes and the unit starts again. Clear the blockage, check that the filter is seated correctly, then restart. If the cutout continues on a clear, unblocked vacuum, check that pack voltage at rest is above 20V before ruling out a failing cell.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: NARWAL
- Manufacturer: CS
- Color: Blue
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My NARWAL DH2104CYJ keeps returning to dock much earlier than it used to — is the new battery already failing?
Probably not the battery itself — check the filter first. A partially blocked filter forces the suction motor to draw above its rated current, which causes the BMS to reduce available power faster and shortens the cleaning run. Clean or replace the filter, run a full charge cycle, and test again. If runtime is still noticeably short after a clean filter and a full charge, let the pack fully discharge twice to allow the BMS to recalibrate its state-of-charge estimate.
The NARWAL stops mid-run, pauses for a few seconds, then carries on — what's causing that?
That pause is the BMS recovering from an overcurrent trip. A restriction somewhere in the airflow path — blocked brush roll, full dustbin, or a clogged HEPA filter — causes the motor to spike above the pack's continuous discharge limit, so the BMS cuts output briefly to protect the cells. Clear the brush roll, empty the bin, and reseat the filter. If the cut-outs stop, the pack is fine; if they continue on a fully clear vacuum, rest the unit and check that open-circuit pack voltage reads at least 20V.
I charged the new replacement battery, used it once, put the NARWAL back on the dock, and now it shows a lower charge level than expected — is the battery draining on the dock?
Yes — robotic vacuums on continuous dock connection experience trickle-charge cycling that gradually degrades cell capacity. The charger tops off small losses repeatedly rather than holding a true full charge, and over weeks this compresses usable capacity. Remove the NARWAL from the dock once the charge indicator reads full and only return it when you're ready for the next run. This single habit is the biggest factor in how long the pack retains its rated 4000mAh capacity.
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