Candy Hoover RBC004B011 Robo 14.4V Replacement Battery 2000mAh
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Candy Hoover RBC004B011 Robo 14.4V Replacement Battery 2000mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
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Disclaimer
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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Candy Hoover RBC004B011 Robo 14.4V Replacement Battery 2000mAh - is backordered and will ship as soon as it is back in stock.
Voltage
14.4V
Amp
2000mAh
Candy Hoover RBC004B011 Robo — 14.4V Ni-MH Replacement Battery
This is a 14.4V, 2000mAh Ni-MH replacement battery for the Candy Hoover RBC004B011 Robo robotic vacuum and related models including the RBC007B011, RBC001011, and RBC002011. It powers the drive motors and navigation board that keep the robot moving and orienting during a cleaning cycle. Capacity is rated at 28.8Wh — matching the original specification.
- RBC series compatibility: These Candy Hoover robotic vacuums share the same 14.4V battery rail, connector footprint, and BMS communication protocol across the lineup, which is why one battery covers all listed models.
- Bench tested on actual hardware: We ran this battery through full charge and discharge cycles on the RBC platform. The BMS accepted the cell chemistry without fault codes, and both drive motor and suction motor drew current within expected limits throughout.
- Dock charging habit for this robot: Do not leave the RBC004B011 sitting on the dock continuously between uses. Ni-MH cells in robotic vacuums develop capacity fade faster under constant trickle charge than under charge-and-remove cycles. Charge to full, then lift the robot off the dock until the next scheduled clean.
Suction dropping before the battery indicator reaches low on the RBC004B011
The RBC004B011 runs two motors simultaneously — drive and suction. When the suction motor draws more current than rated, usually from a partially blocked filter or full dustbin, voltage across the battery pack sags earlier than the charge indicator accounts for. The indicator reads state of charge, not real-time voltage under load. Clean the filter and empty the bin before every cycle, and the suction motor stays within its rated draw, keeping pack voltage stable until genuine depletion.
Motor cuts out mid-cycle then recovers after a few seconds
This is a BMS overcurrent trip, not a dead battery. When suction is restricted — blocked inlet, clogged filter, or hair wrapped around the brush roll — the suction motor spikes current draw above the BMS threshold and the pack disconnects to protect the cells. The BMS resets after a short thermal delay, which is why the robot starts moving again on its own. Clear the restriction, then verify pack voltage reads at or above 14.4V on a multimeter before docking to charge.
Compatible Models
Technical Specifications
Product Highlights
- Brand: Candy Hoover
- Manufacturer: CS
- Series: Standard
- Color: Blue
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My RBC004B011 Robo used to finish a full clean but now it stops and docks itself halfway through — is the new battery faulty?
This is most often a restricted filter causing the suction motor to pull excess current, which drags pack voltage down faster than a clean motor would. The robot reads the voltage sag as low battery and returns to dock early — the cell itself is not the issue. Remove, wash, and fully dry the filter, then empty the dustbin. If the robot completes a full cycle after that, the battery is fine.
The robot charges on the dock but the suction feels noticeably weaker than when the old battery was new — what causes that?
Ni-MH cells left on continuous dock charge accumulate capacity fade, so the pack may no longer sustain peak voltage long enough to drive the suction motor at full speed throughout a cycle. Check pack voltage with a multimeter immediately after the charge indicator shows full — it should read at or above 14.4V. If it drops below 13.8V within the first few minutes of running, the original battery has degraded and this replacement will restore normal suction performance.
The replacement battery is fitted but the robot will not start charging on the dock at all — no indicator light, nothing.
Some Candy Hoover RBC chargers expect a specific BMS handshake before initiating charge current. If the dock shows no activity, remove the robot, wait 30 seconds, and reseat it firmly — poor dock contact is the most common cause. If still no response, check dock output voltage with a multimeter; it should read between 16V and 18V at the contacts. A reading outside that range points to the dock, not the battery.
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