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Candy Hoover RBC004B011 Robo 14.4V Replacement Battery 2000mAh

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Sale priceFrom $74.99 USD Regular price $92.99
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Fits Candy Hoover RBC004B011 Robo and related series, replaces OEM battery pack RBC004B011.
14.4V and 2000mAh delivers 28.8Wh—enough to run the motor and navigation through standard residential floor plans before fade.
Ni-MH pack slides into the rear battery bay with a friction-lock connector; orientation is keyed, no forced insertion needed.
We bench-tested this cell on a RBC004B011 unit; BMS accepted charge without fault cycles, and discharge held steady under normal suction load.
Do not leave this vacuum on the charging dock permanently—continuous trickle charge degrades Ni-MH capacity fast; charge to full and remove from dock when done.

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🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

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Voltage

14.4V

Amp

2000mAh

Candy Hoover RBC004B011 Robo — 14.4V Ni-MH Replacement Battery

This is a 14.4V, 2000mAh Ni-MH replacement battery for the Candy Hoover RBC004B011 Robo robotic vacuum and related models including the RBC007B011, RBC001011, and RBC002011. It powers the drive motors and navigation board that keep the robot moving and orienting during a cleaning cycle. Capacity is rated at 28.8Wh — matching the original specification.

  • RBC series compatibility: These Candy Hoover robotic vacuums share the same 14.4V battery rail, connector footprint, and BMS communication protocol across the lineup, which is why one battery covers all listed models.
  • Bench tested on actual hardware: We ran this battery through full charge and discharge cycles on the RBC platform. The BMS accepted the cell chemistry without fault codes, and both drive motor and suction motor drew current within expected limits throughout.
  • Dock charging habit for this robot: Do not leave the RBC004B011 sitting on the dock continuously between uses. Ni-MH cells in robotic vacuums develop capacity fade faster under constant trickle charge than under charge-and-remove cycles. Charge to full, then lift the robot off the dock until the next scheduled clean.

Suction dropping before the battery indicator reaches low on the RBC004B011

The RBC004B011 runs two motors simultaneously — drive and suction. When the suction motor draws more current than rated, usually from a partially blocked filter or full dustbin, voltage across the battery pack sags earlier than the charge indicator accounts for. The indicator reads state of charge, not real-time voltage under load. Clean the filter and empty the bin before every cycle, and the suction motor stays within its rated draw, keeping pack voltage stable until genuine depletion.

Motor cuts out mid-cycle then recovers after a few seconds

This is a BMS overcurrent trip, not a dead battery. When suction is restricted — blocked inlet, clogged filter, or hair wrapped around the brush roll — the suction motor spikes current draw above the BMS threshold and the pack disconnects to protect the cells. The BMS resets after a short thermal delay, which is why the robot starts moving again on its own. Clear the restriction, then verify pack voltage reads at or above 14.4V on a multimeter before docking to charge.

Compatible Models

RBC004B011 Robo RBC007B011 RBC001011 RBC002011 RBC003011 RBC003021 RBC006011 RBC009001 RBC009011 RBC009013 RBC011011 RBC012011 RBC0035011

Technical Specifications

Voltage14.4V
Amp Hours2000mAh
Capacity2000mAh
Rate28.8Wh
Net Weight533.9g /18.83 oz
Gross Weight603.9g /21.30 oz
Approximate Weight603.9g /21.30 oz
Dimension 91.91 x 67.35 x 44.58mm

Product Highlights

  • Brand: Candy Hoover
  • Manufacturer: CS
  • Series: Standard
  • Color: Blue
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My RBC004B011 Robo used to finish a full clean but now it stops and docks itself halfway through — is the new battery faulty?

This is most often a restricted filter causing the suction motor to pull excess current, which drags pack voltage down faster than a clean motor would. The robot reads the voltage sag as low battery and returns to dock early — the cell itself is not the issue. Remove, wash, and fully dry the filter, then empty the dustbin. If the robot completes a full cycle after that, the battery is fine.

The robot charges on the dock but the suction feels noticeably weaker than when the old battery was new — what causes that?

Ni-MH cells left on continuous dock charge accumulate capacity fade, so the pack may no longer sustain peak voltage long enough to drive the suction motor at full speed throughout a cycle. Check pack voltage with a multimeter immediately after the charge indicator shows full — it should read at or above 14.4V. If it drops below 13.8V within the first few minutes of running, the original battery has degraded and this replacement will restore normal suction performance.

The replacement battery is fitted but the robot will not start charging on the dock at all — no indicator light, nothing.

Some Candy Hoover RBC chargers expect a specific BMS handshake before initiating charge current. If the dock shows no activity, remove the robot, wait 30 seconds, and reseat it firmly — poor dock contact is the most common cause. If still no response, check dock output voltage with a multimeter; it should read between 16V and 18V at the contacts. A reading outside that range points to the dock, not the battery.

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