CAT S62 Pro Replacement Battery 3.8V 4000mAh APP00317
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CAT S62 Pro Replacement Battery 3.8V 4000mAh APP00317 - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
CAT S62 Pro Replacement Battery 3.8V 4000mAh APP00317 - is backordered and will ship as soon as it is back in stock.
Voltage
3.8V
Amp
4000mAh
CAT S62 Pro — 3.8V Li-Polymer Replacement Battery (APP00317)
This 3.8V, 4000mAh Li-Polymer cell replaces the original APP00317 battery in the CAT S62 Pro rugged smartphone. It restores power to the processor, display, modem, and FLIR thermal camera module. Dimensions are 72.20 × 59.50 × 5.70mm — matching the original cell footprint inside the S62 Pro chassis.
- S62 Pro compatibility: The S62 Pro uses a single-cell Li-Polymer pack with a proprietary connector and BMS handshake tied to the APP00317 part number. This cell matches the voltage rail, connector pinout, and BMS communication protocol the device expects.
- Bench tested on actual hardware: We cycled this cell through charge and discharge on the S62 Pro, confirming the BMS accepted the pack without fault codes, fast-charge negotiation initiated correctly after the first full cycle, and the protection circuit tripped cleanly at the low-voltage cutoff threshold.
- Fuel gauge recalibration on first use: On first use after installation, disable fast charging for one complete discharge-charge cycle. This lets the fuel gauge IC map the new cell's discharge curve before high-current charging begins — skipping this step causes the OS to report inaccurate percentages for the first several cycles.
Sudden shutdown at 20–30% on the S62 Pro after a cell swap
The S62 Pro's fuel gauge IC retains the discharge curve from the old, degraded cell. When the new cell hits a voltage zone the IC incorrectly maps as 20–30%, the modem or display pulls a load spike the IC doesn't expect, and the device shuts down to protect against an undervoltage condition it thinks is imminent. This is a calibration mismatch, not a fault with the replacement cell. Run two full discharge-charge cycles with fast charging off — the coulomb counter will re-anchor itself to the new cell's actual voltage curve. After calibration, the shutdowns stop and reported percentage tracks correctly.
USB-PD fast charge not negotiating on the first cycle after replacement
On the first charge after a cell swap, the BMS in the new pack may present a high-impedance state that causes the charge IC to fall back from fast charge to standard 5V input. This is normal — the BMS is running initial cell characterisation. Plug in using the original CAT cable and charger, let the first cycle complete at standard rate without interrupting it, and check that the cable and port are clean and fully seated. By the second charge, the BMS handshake completes and USB-PD negotiation proceeds at full rate.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: CAT
- Manufacturer: CS
- Series: X-Longer
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My CAT S62 Pro won't turn on after sitting in a drawer for a few months — is the new battery dead?
Most likely the cell discharged below 2.5V during storage and the BMS has locked out to prevent damage. Plug the phone into the original CAT charger and leave it connected for at least 30 minutes before pressing the power button — the charge IC needs to trickle current into the cell to lift it above the BMS re-enable threshold of around 3.0V. If the screen stays dark, check that the charger is delivering voltage at the port and try a known-good cable. Once the cell climbs above 3.0V, the BMS unlocks and normal charging resumes.
The S62 Pro feels warm near the battery compartment during the first few charges after fitting a replacement cell — is that normal?
A new Li-Polymer cell has higher internal impedance than a conditioned cell, so the charge IC dissipates more heat during the first one to three cycles. The warmth is coming from that impedance difference, not a fault. Keep the phone out of its case and off insulating surfaces during these first charges so heat can dissipate freely. By the third full cycle, impedance drops and the warmth reduces to the level you'd expect from a fully conditioned cell.
The battery percentage on my S62 Pro keeps jumping — it shows 45%, then skips to 38%, then back to 42% within minutes of normal use.
The fuel gauge IC is still calibrated to the discharge curve of the old cell and is misreading the new cell's voltage-to-capacity relationship. Erratic percentage jumps are the coulomb counter correcting itself in real time as it gathers data points on the new cell. Run two complete discharge-charge cycles — discharge the phone until it shuts off automatically, then charge uninterrupted to 100% — with fast charging disabled. After two cycles the fuel gauge IC anchors to the new curve and percentage readings stabilise.
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