Dopod C720 EXCA160 Replacement Battery 3.7V 2200mAh
This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.
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Dopod C720 EXCA160 Replacement Battery 3.7V 2200mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Dopod C720 EXCA160 Replacement Battery 3.7V 2200mAh - is backordered and will ship as soon as it is back in stock.
Voltage
3.7V
Amp
2200mAh
Dopod C720 / C720W — 3.7V Li-ion Replacement Battery (EXCA160)
This 3.7V 2200mAh Li-ion cell replaces the original EXCA160 battery in the Dopod C720 and C720W Windows Mobile smartphones. It restores power for calls, messaging, and app use on these mid-2000s devices. Capacity is 2200mAh (8.14Wh) — drawn from the product specification, not estimated.
- C720 and C720W compatibility: Both models share the same battery bay dimensions, connector pinout, and 3.7V single-cell architecture. The EXCA160 part number covers both variants — no hardware modification needed to fit either device.
- Bench tested on actual hardware: We cycled this cell through full charge and discharge on the C720 platform. The BMS engaged correctly at low voltage cutoff, and charge termination triggered at the expected voltage without overrun.
- Fuel gauge recalibration on first use: After installing this cell, run one complete discharge-to-charge cycle before enabling any fast-charge option. The fuel gauge IC on the C720 was calibrated to the original cell's discharge curve — one full cycle lets it recalibrate against the new cell before high-current charging begins.
Why the C720 reports wrong battery percentage after a cell swap
The C720 uses a fuel gauge IC that tracks charge by modelling the original cell's discharge curve. A new cell has a different internal resistance profile, so the IC's stored model no longer maps accurately to real voltage. The phone may show 80% when the cell is nearly flat, or drop suddenly to 10% from a high reading. One full discharge-to-charge cycle forces the IC to re-anchor its calibration to the new cell.
Sudden shutdown at 20–30% on the Dopod C720
This is a voltage-cliff failure — not a capacity problem. When the screen backlight, GSM modem, and CPU all draw current simultaneously, a degraded or poorly calibrated cell cannot hold voltage under that combined load. The BMS reads voltage drop as a cutoff condition and shuts the device down even though the fuel gauge still shows charge remaining. Charge the device to 100%, run one full cycle, then check whether the reported percentage at shutdown has stabilised above 10V — if the problem persists, the fuel gauge IC needs a second full cycle to finish recalibration.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Dopod
- Manufacturer: CS
- Series: Extension
- Color: Black
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My Dopod C720 powers off at around 25% battery — is this the new cell or a phone fault?
This is almost always a voltage-cliff issue with an uncalibrated fuel gauge IC, not a faulty cell. The fuel gauge was mapped to your original cell's discharge curve, so it misreads the new cell's voltage under load from the GSM modem and screen. Run one full discharge-to-charge cycle without interruption — this re-anchors the IC's calibration model to the new cell's actual curve. If shutdowns continue past two full cycles, check that the cell is seated flat with no connector pin debris causing high-resistance contact.
The C720 screen shows the battery percentage jumping around erratically after I fitted the new cell — what's happening?
The coulomb counter inside the fuel gauge IC is recalculating against a cell it hasn't seen before. Until it completes at least one full discharge and charge pass, the percentage estimate swings as the IC tries to fit voltage readings to its old reference curve. Let the phone drain to auto-shutoff, then charge uninterrupted to 100% — do not disconnect partway through. After that single cycle the readings should stabilise to within a few percent of actual charge remaining.
The C720 won't power on at all after the replacement battery sat in storage for a few months — how do I recover it?
A cell stored at low charge can drop below 2.5V per cell, which triggers BMS lockout — the protection circuit opens and blocks current flow to prevent damage to a deeply discharged lithium cell. Connect the phone to a wall charger (not a PC USB port, which may not supply enough current) and leave it for 20–30 minutes without pressing the power button. Most BMS circuits on Li-ion cells at this voltage tier will accept a trickle pre-charge recovery pass and re-close the protection circuit once the cell reaches approximately 3.0V, at which point the phone should power on normally.
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