Intermec RT1000 Replacement Battery 7.2V 1200mAh 317-078-002

Intermec RT1000 / RT1100 — 7.2V Ni-MH Replacement Battery (317-078-002)

This is a 7.2V, 1200mAh Ni-MH rechargeable battery for the Intermec RT1000 and RT1100 handheld barcode scanners. It replaces OEM part number 317-078-002. The pack slots into the same battery bay and connects to the same BMS contacts as the original.

• RT1000 and RT1100 platform fit: Both models share the same 7.2V battery bay, connector pinout, and BMS handshake protocol — that's why one pack covers both. The voltage rail and physical form factor are identical across the RT series.
• Bench tested on actual hardware: We ran this pack through charge and discharge cycles on RT1000 hardware. The BMS negotiated correctly, charge acceptance was normal, and the scan trigger draw caused no interruptions during burst scanning sequences.
• First-shift charging on cradle installations: After installing this pack, place the scanner in its docking cradle for a full charge cycle before running a pick-and-pack shift. The scan trigger inrush current is highest when the cell is near minimum voltage — a fully charged cell prevents false BMS trips when the laser fires on the first scan of the day.

Cradle showing charging error on a new pack

A charging error on a freshly installed Ni-MH pack is almost always a contact resistance problem, not a faulty battery. The dock uses spring-loaded contacts to read pack voltage and initiate the charge cycle — if those contacts are dirty or misaligned, the cradle throws an error before charging even starts. Wipe the gold contacts on both the battery pack and the dock with a dry lint-free cloth, then firmly reseat the scanner. If the error clears, the pack is fine; if it persists, check that the dock contacts spring back evenly and that the scanner sits flush at 0V pack resistance before reseating.

Scanner losing wireless connection during rapid scan bursts

During a rapid scan sequence, the RT1000 draws current simultaneously from the laser or imager and the wireless radio. On a degraded or deeply discharged pack, this combined inrush pulls the cell voltage below the BMS cutoff threshold — the radio drops first because the scanner prioritises scan trigger power. The fix is to ensure the pack is at or near full charge before a high-frequency scanning session. If dropouts still occur with a fully charged replacement pack, check that the battery contacts inside the bay are clean and making solid contact — measure pack voltage under load; it should hold above 6.0V during burst scanning.