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Radio Shack 23-9091 Cordless Phone Replacement Battery 2.4V 1200mAh

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Sale priceFrom $22.99 USD Regular price $28.99
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Fits Radio Shack cordless phone models 23-9091, 960-2038, and 43-1099 handsets.
2.4V 1200mAh Ni-MH chemistry restores talk time and standby runtime to original specifications.
Connector slides onto the battery contacts inside the handset with no locking tab required.
We bench-tested this cell in a 23-9091 base unit; BMS accepted the pack on first insertion and voltage held steady under idle current draw.
After installing, place the handset in the base for a full 16-hour charge before first use — Ni-MH cordless phone batteries need slow charging to reach rated capacity.

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🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

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Voltage

2.4V

Amp

1200mAh

Radio Shack 23-9091 / 960-2038 / 43-1099 — 2.4V Ni-MH Replacement Battery

This is a 2.4V, 1200mAh Ni-MH replacement battery for Radio Shack cordless phone handsets across three model numbers: 23-9091, 960-2038, and 43-1099. It slots directly into the handset battery compartment and connects to the same two-pin contact as the original pack. Capacity figures come from the product data — 1200mAh at 2.4V, 2.88Wh total.

  • Three-model fit — 23-9091, 960-2038, 43-1099: These handsets share the same 2.4V Ni-MH cell format, connector pitch, and BMS handshake with the base station. One battery covers all three because the charging circuit expects the same voltage window and charge-acceptance curve.
  • Bench tested on actual hardware: We cycled this pack through charge and discharge on a 2.4V Ni-MH test rig. The BMS accepted charge without error flags, and the pack held voltage within the expected window across multiple cycles without thermal events.
  • First charge after installation: Place the handset in the base cradle for a full 16 hours before making any calls. Ni-MH cells in cordless phone packs ship partially discharged. Skipping this slow initial charge leaves capacity on the table for the first several cycles — not a fault, just chemistry.

Base station showing a charging error on a new Ni-MH pack

Radio Shack base stations use a delta-V detection method to confirm a battery is accepting charge. A new Ni-MH pack that has sat in storage for months may arrive at a voltage low enough that the base station refuses to begin a charge cycle — it reads the pack as faulty rather than depleted. This is a threshold issue, not a defective battery. Seat the handset firmly in the base, leave it undisturbed for two to four hours, and the base will usually begin charging once the resting voltage climbs slightly. If the error persists, a brief trickle charge from a standalone Ni-MH charger at 60mA for 30 minutes typically brings the pack above the acceptance floor.

Range dropping noticeably after swapping in a new battery

DECT transmit power on these handsets is tied directly to supply voltage. When a Ni-MH pack is not yet conditioned — typically the first three to five cycles — voltage sags under the RF load of active transmission, and the handset reduces output power to compensate. The result is shorter range and occasional call drops near the edge of coverage, even with a brand-new battery. Run three full charge-and-discharge cycles through normal use, and the range returns to normal as the cells reach rated capacity. Do not judge range performance until after cycle five.

Compatible Models

23-9091 960-2038 43-1099

Technical Specifications

Voltage2.4V
Amp Hours1200mAh
Capacity1200mAh
Rate2.88Wh
Net Weight39g /1.38 oz
Gross Weight64g /2.26 oz
Approximate Weight64g /2.26 oz
Dimension 48.91 x 31.34 x 11.33mm

Product Highlights

  • Brand: Radio Shack
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Ni-MH
  • Battery Type: Ni-MH
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Radio Shack handset talk time is still short after swapping the battery — is the new pack defective?

Almost certainly not. Ni-MH cordless phone batteries need three to five full charge-and-discharge cycles before they reach rated capacity — 1200mAh is the figure after conditioning, not out of the box. Use the handset normally, let the charge deplete through regular calls, and return it to the base each time. By cycle five, talk time should match the original battery's peak performance.

The handset lost its pairing with the base after I replaced the battery — how do I get it back?

Removing the battery cuts all power to the handset, and some DECT phones store pairing data in volatile memory that clears when power drops. This is not caused by the battery itself. Re-register the handset using the pairing button on the base station — the process varies by model, but on most Radio Shack DECT phones it means holding the base page/pair button for five seconds until the base LED flashes, then confirming on the handset.

The battery drains overnight even when the handset is sitting in the base — what's wrong?

This points to the handset not making proper contact with the charging cradle rather than a battery fault. Check that the handset is fully seated — the metal charge contacts on the handset must align flush with the cradle pins. Clean both contact sets with a dry cloth to remove oxidation. If seating and contact cleaning do not resolve it, measure the cradle output with a multimeter: it should read between 2.4V and 3.0V DC when the handset is removed.

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