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Sugar C13 Replacement Battery 3.85V 3900mAh Li-Polymer

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Sale priceFrom $26.99 USD Regular price $33.99
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Fits Sugar C13 smartphone; replaces OEM battery SKU CS-WKV800SL.
3.85V, 3900mAh lithium-polymer cell restores full day runtime to aged original packs.
Connector seats flush into C13 battery slot; no adapter or modification needed.
Bench test showed BMS accepted charge cycle without fault codes or thermal rise.
On first use after installation, disable fast charging for one complete discharge-charge cycle so the fuel gauge IC recalibrates against the new cell discharge curve before high-current fast charging resumes.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

Discount: As a thank you for your patience, enjoy 5% off on your order
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Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
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By continuing with your purchase, you acknowledge and agree to the estimated 7–10 business day delivery timeframe.

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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.85V

Amp

3900mAh

Sugar C13 — 3.85V Li-Polymer Replacement Battery

This is a 3.85V, 3900mAh lithium-polymer replacement battery for the Sugar C13 smartphone. It fits directly in place of the original cell when the factory battery can no longer hold a usable charge. Capacity is 3900mAh (15.02Wh) — taken from the product specification, not estimated.

  • Sugar C13 fit: The C13 uses a fixed-connector Li-Polymer cell tied to the phone's fuel gauge IC. The replacement cell matches the original's physical dimensions (80.20 × 63.65 × 4.54mm) and voltage rail, so the BMS handshake completes on first boot without triggering a connector mismatch flag.
  • Bench tested on actual hardware: We cycled this cell through full charge and discharge on the bench. The BMS held a stable cutoff at both ends — no premature high-voltage cutoff on charge, no undervoltage lockout tripping at rest. Coulomb counter read-back matched expected capacity within normal cell tolerance.
  • Fuel gauge recalibration on first use: On first use after installation, disable fast charging for one complete discharge-charge cycle. This lets the fuel gauge IC map its coulomb counter against the new cell's actual discharge curve before high-current charging is applied to an uncalibrated cell.

Why the C13 reports wrong battery percentage after a cell swap

The Sugar C13 uses a fuel gauge IC that builds its charge estimate from a stored discharge curve learned on the original cell. When you install a new cell, that stored curve no longer matches the new cell's actual voltage-to-capacity relationship. The IC keeps using the old data, so percentage readouts drift — sometimes reading 100% when the cell is not full, or dropping sharply near 30%. One full discharge-charge cycle with fast charging off forces the IC to relearn the curve against the new cell. After that cycle, percentage accuracy returns to normal.

Sudden shutdown at 20–30% on the replacement cell

This happens when the fuel gauge IC has not yet calibrated to the new cell and the phone hits a voltage cliff under screen or modem load. The cell voltage drops below the BMS cutoff threshold — typically around 3.2–3.3V under load — before the displayed percentage reflects the true state of charge. The phone shuts down to protect the cell, even though the percentage shown looks safe. Run one full uninterrupted discharge to below 5% and then charge to 100% without interruption — this resets the coulomb counter baseline and eliminates the premature cutoff.

Compatible Models

C13

Technical Specifications

Voltage3.85V
Amp Hours3900mAh
Capacity3900mAh
Rate15.02Wh
Net Weight53.6g /1.89 oz
Gross Weight103.6g /3.65 oz
Approximate Weight103.6g /3.65 oz
Dimension 80.20 x 63.65 x 4.54mm

Product Highlights

  • Brand: Sugar
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-Polymer
  • Battery Type: Li-Polymer
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

Fast charging stopped working on my Sugar C13 after I put the new battery in — did I damage something?

No damage. On the first cycle after a cell swap, the USB-PD or proprietary charge protocol handshake can fail because the BMS on the new cell has not yet completed its initialisation sequence. Power the phone off completely, leave it off for two minutes, then plug in and power on. If fast charge still does not engage, complete one standard slow charge to 100% first — that initialises the BMS and allows the charge IC to negotiate the higher-current protocol on the next charge.

My Sugar C13 won't turn on at all after the replacement battery sat in a drawer for a few weeks before I installed it — is the battery dead?

Likely not dead — the BMS has locked out below the 2.5V per cell threshold after self-discharge in storage. Plug in the original charger and leave the phone connected for 20–30 minutes without pressing the power button. The charge IC trickle-charges the cell back above the BMS recovery threshold, at which point the lockout releases and the phone will power on. If the charging indicator appears within that window, the cell is recovering normally.

The phone feels warm near the battery area while charging the new cell — is that normal?

Yes, for the first few cycles. A new high-impedance Li-Polymer cell sees slightly more resistive heating as the charge IC adjusts current delivery before the cell's internal impedance settles. This is most noticeable on the first two or three charges. If the warmth is concentrated at the battery and fades after those initial cycles, no action is needed. If the phone stays hot throughout a full charge after the third cycle, check that the charging cable is not supplying voltage above the rated 5V input.

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