VeriFone CM5 Replacement Battery 3.85V 4000mAh BPK278-501
This product ships directly from our Manufacturer’s Warehouse and is usually delivered within 5 – 8 business days to your doorstep.
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VeriFone CM5 Replacement Battery 3.85V 4000mAh BPK278-501 - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
VeriFone CM5 Replacement Battery 3.85V 4000mAh BPK278-501 - is backordered and will ship as soon as it is back in stock.
Voltage
3.85V
Amp
4000mAh
VeriFone CM5 — 3.85V Li-Polymer Replacement Battery (BPK278-501)
This is a 3.85V, 4000mAh Li-Polymer battery for the VeriFone CM5 mobile payment terminal. It replaces OEM part BPK278-501. The CM5 uses this flat-cell format to maintain its slim profile while powering the display, printer, and wireless radio simultaneously.
- CM5 platform fit: The CM5 draws from a single cell at 3.85V nominal, with the main board handling step-up conversion for the printer motor and backlight. This battery matches that voltage rail and carries the same BMS communication protocol the terminal expects on boot — no false low-battery flags on startup.
- Bench tested on actual hardware: We cycled this battery through the CM5's full boot sequence, including PCI handshake and printer initialisation. The BMS held the overcurrent threshold correctly during printer motor start, which briefly spikes draw above normal operating current.
- First deployment tip for the CM5: After installing this battery, run at least one complete transaction cycle — including a receipt print — before deploying the terminal live. The CM5 maps battery capacity during normal operation and needs one full power cycle to display the charge indicator accurately.
Payment terminal rebooting mid-transaction after battery swap
The CM5's receipt printer motor pulls a short, sharp current spike at the start of each print job. If the BMS on a new or degraded battery reads that spike as an overcurrent fault, it trips and the terminal drops power instantly — mid-sale. This battery's BMS is tuned to the CM5's printer motor profile and holds steady through that start-up surge. If the terminal still reboots after installation, confirm the battery is seated fully and the contact pads are clean before assuming a fault.
CM5 not completing PCI boot sequence after sitting unused
Li-Polymer cells self-discharge slowly during storage. If the CM5 has been in a drawer for several weeks, the cell voltage may have dropped below the terminal's minimum boot threshold — typically around 3.4V for this class of device. The terminal will not complete its PCI security boot below that level, so it either stalls at the splash screen or shows a low-battery error before the OS loads. Connect the terminal to a charger for at least 20 minutes before attempting to power it on, giving the cell enough voltage headroom to pass the boot sequence.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: VeriFone
- Manufacturer: CS
- Series: X-Longer
- Color: Black
- Product Type: Li-Polymer
- Battery Type: Li-Polymer
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
The charge indicator on my VeriFone CM5 is stuck at 99% even after charging for hours — is the battery faulty?
No — this is normal behaviour on a new Li-Polymer cell. The CM5's charge IC enters a top-off mode when a fresh cell first approaches full capacity, which holds the displayed percentage just below 100% while it trickle-charges the last fraction. It typically resolves after one complete discharge-and-charge cycle through normal use. Run the terminal until the battery indicator drops noticeably, then charge it fully, and the display will read correctly from that point on.
My CM5 feels warm during busy transaction periods — is the battery overheating?
Warmth during heavy use is expected on the CM5. The terminal is simultaneously driving the touchscreen backlight, the receipt printer, and a wireless radio — all from a single 3.85V cell — and that combined draw generates heat in both the battery and the main board. The Li-Polymer cell in this battery handles that load within normal operating range. If the terminal feels hot to the touch rather than warm, or shuts itself down, check that the terminal's rear cover is fully clipped closed — poor contact reduces heat dissipation and can cause a thermal shutdown.
My VeriFone CM5 won't power on at all after the battery was replaced — the screen stays completely dark.
The most likely cause is cell voltage below the CM5's hard power-on floor. A new battery shipped in storage state may sit at 3.5V or lower, and the terminal's protection circuit blocks startup below its minimum threshold. Connect the terminal to its original charger and leave it for 20 minutes without pressing the power button — the charge IC needs to push the cell above roughly 3.6V before the terminal will attempt to boot. After that initial charge window, hold the power button for a full three seconds to trigger the boot sequence.
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