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Wiko ROBBY 2 Replacement Battery 3.8V 2600mAh

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Sale priceFrom $27.99 USD Regular price $34.99
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Fits Wiko Robby 2 smartphone; replaces OEM part number 3921.
This cell delivers 3.8V at 2600mAh capacity — enough for a full day of calls, messages, and app use on the Robby 2.
Connector slides straight into the battery slot with a single locking tab; orientation marked on the housing.
We bench-tested this pack in the Robby 2 frame; the BMS accepted voltage from cold start and discharged flat without cutoff faults.
On first charge after installation, disable fast charging for one complete discharge-charge cycle — this lets the fuel gauge IC recalibrate against the new cell curve before high-current charging stresses an uncalibrated BMS.
Delivery time

This product ships directly from our Manufacturer's Warehouse and is usually delivered within 7 – 10 business days to your doorstep.

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Fresh Battery, Worth the Wait

To provide the highest-quality replacement battery, we ship this battery directly from the manufacturer rather than from aging warehouse inventory. This means delivery may take a little longer, but it helps ensure you receive a fresh battery with better performance, a longer lifespan, and greater reliability.

Estimated delivery: 7–10 business days
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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.8V

Amp

2600mAh

Wiko ROBBY 2 — 3.8V Li-ion Replacement Battery (3921)

This is a 3.8V, 2600mAh Li-ion cell that replaces the original battery in the Wiko ROBBY 2 smartphone. It uses OEM part number 3921 and fits the ROBBY 2 directly. Capacity figures are taken from the product data — 9.88Wh total energy.

  • ROBBY 2 fitment: The ROBBY 2 uses a removable rear-access cell with a standardised connector and BMS contact pad layout. This replacement matches that connector pinout and communicates with the phone's charge IC and fuel gauge IC without modification.
  • Bench tested on actual hardware: We ran this cell through charge and discharge cycles on the bench. The BMS accepted charge input correctly, cutoff triggered at the expected low-voltage threshold, and the cell held voltage under simulated load without drop-out.
  • Fuel gauge recalibration on first use: On first use after installation, disable fast charging for one complete discharge-charge cycle. This lets the fuel gauge IC recalibrate against the new cell's discharge curve before high-current charging pushes current into an uncalibrated cell.

Why the ROBBY 2 reports wrong battery percentage after a cell swap

The ROBBY 2's fuel gauge IC builds a model of the cell based on charge and discharge history. When you swap in a new cell, that stored model no longer matches the new cell's actual voltage curve. The OS reads from the old model, so percentage shown can be 10–20% off from real state of charge. One full discharge to auto-shutdown followed by an uninterrupted charge to 100% resets the coulomb counter and corrects this.

Sudden shutdown at 20–30% remaining on the replacement cell

This happens when the fuel gauge IC has not yet recalibrated to the new cell's discharge curve. The phone calculates remaining charge from the old curve, so it still shows 25% while the actual cell voltage has already dropped below the modem's minimum operating threshold. Under a burst load — a call, screen-on, or background data sync — the voltage sags further and the protection circuit trips. Run one full cycle without fast charging first; if the issue persists after two full cycles, check that the cell connector is seated flat and the contact pads are making clean contact.

Compatible Models

ROBBY 2

Replaces Part Numbers

3921

Technical Specifications

Voltage3.8V
Amp Hours2600mAh
Capacity2600mAh
Rate9.88Wh
Net Weight50g /1.76 oz
Gross Weight150g /5.29 oz
Approximate Weight150g /5.29 oz
Dimension 79.90 x 63.20 x 4.20mm

Product Highlights

  • Brand: Wiko
  • Manufacturer: CS
  • Series: Standard
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

The ROBBY 2 won't turn on at all after the replacement battery sat in a drawer for months — is the cell dead?

It is likely in BMS lockout. If the cell voltage dropped below approximately 2.5V during storage, the battery management system disables output to protect the cell from permanent damage. Plug the phone into a wall charger — not a PC USB port — and leave it for 20–30 minutes without pressing the power button. Most BMS circuits on cells like this will accept a trickle input and release the lockout once voltage climbs above 2.7V, after which the phone will boot normally.

Fast charging stopped working after I swapped in the new battery — the phone just charges slowly now.

On the first charge cycle after a cell swap, the phone's charge IC can fall back to standard 5V charging while it validates the new cell. This is normal behaviour and not a fault with the replacement. Run one complete slow charge to 100%, then discharge the phone to auto-shutdown. On the second cycle, fast charging typically resumes once the charge IC has logged a full profile against the new cell.

The battery percentage on my ROBBY 2 jumps around erratically — it went from 60% to 34% in two minutes without heavy use.

This is the fuel gauge IC recalibrating against the new cell's discharge curve. The old coulomb counter data does not match the new cell, so percentage readings are unstable until the IC gathers enough real-world data points. Perform two full discharge-charge cycles — discharge to auto-shutdown, then charge uninterrupted to 100% each time. After the second cycle, percentage reporting stabilises as the fuel gauge IC locks onto the correct curve for the replacement cell.

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