Cybercom CC9373 Replacement Battery 14.8V 4400mAh
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Cybercom CC9373 Replacement Battery 14.8V 4400mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
Disclaimer
Disclaimer
⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.
🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Cybercom CC9373 Replacement Battery 14.8V 4400mAh - is backordered and will ship as soon as it is back in stock.
Voltage
14.8V
Amp
4400mAh
Cybercom CC9373 / CC9695 Series — 14.8V Li-ion Replacement Battery (A44)
This is a 14.8V, 4400mAh (65.12Wh) Li-ion battery for Cybercom laptops including the CC9373, CC9695, CC5061, and CC5214 series. It replaces OEM part numbers A44, 21-91026-50, and related variants. It fits when the original cell has lost charge capacity or failed to hold voltage under load.
- CC9373 / CC5061 / CC5214 platform fitment: These models share the same 14.8V four-cell battery architecture, connector pinout, and BMS handshake protocol — which is why a single replacement cell covers the full range. Swapping between models in this family does not require a firmware change.
- Bench tested on actual hardware: We ran this cell through charge, discharge, and load cycles on a CC9373 unit. The BMS accepted the cell without fault flags, communicated state-of-charge correctly to the OS, and held voltage within spec under sustained CPU and display load.
- Post-install calibration on Cybercom laptops: After installing, run one full discharge to hibernate-cutoff, then charge uninterrupted to 100%. This resets the BIOS battery learn cycle and clears the inaccurate health warning that appears after every cell swap on this platform.
BIOS reporting poor battery health immediately after install
The Cybercom BIOS reads health data from EEPROM embedded in the battery pack. When a new cell arrives, that EEPROM carries factory baseline data that does not yet match the laptop's charge history. The BIOS interprets the mismatch as degraded health and flags it immediately. One full discharge-to-hibernate followed by a complete uninterrupted charge cycle gives the firmware enough data to recalibrate and clear the flag.
Laptop shuts down abruptly at 25–30% shown on screen
This is a voltage cliff issue, not a capacity fault. Under full CPU plus display load, the cell voltage drops faster than the fuel gauge IC can track — the system hits the low-voltage cutoff while the OS still shows 25–30% remaining. The fuel gauge IC needs two to three full calibration cycles against the new cell before its readings align with actual cell voltage. Run complete discharge and charge cycles without interruption, and the shutdown threshold will shift to match real cell state.
Compatible Models
Replaces Part Numbers
Technical Specifications
Product Highlights
- Brand: Cybercom
- Manufacturer: CS
- Series: Standard
- Color: Dark blue
- Product Type: Li-ion
- Battery Type: Li-ion
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My Cybercom CC9373 shows the battery as "0% available (plugged in, not charging)" right after fitting the new cell — what's happening?
This is an EEPROM communication issue between the new cell and the BIOS. The laptop's firmware reads charge state from the battery's embedded EEPROM, and on a fresh cell that data hasn't synced with the system yet. Unplug the AC adapter, let the laptop run on battery until it hibernates from low voltage, then plug in and charge uninterrupted to 100%. After one full cycle the BIOS recognises the cell and the charge indicator returns to normal.
The fuel gauge on my CC9373 is jumping around — shows 60%, then 80%, then drops to 40% within minutes. Is the replacement cell faulty?
The cell is almost certainly fine. The fuel gauge IC on this platform needs calibration cycles against a new cell's actual discharge curve before its estimates stabilise. The old cell's curve was stored in the IC's memory, and the new cell discharges slightly differently. Run two to three complete discharge-to-hibernate and full-charge cycles without interrupting them mid-way. By the third cycle the fuel gauge readings will track consistently against actual cell voltage.
Windows shows this replacement battery as 45Wh but the spec says 65.12Wh — which number is correct?
The lower Wh figure in Windows is being read from the EEPROM's rated design capacity field, which reflects the original factory cell's nominal value rather than this replacement cell's actual chemistry. The physical cell in this pack is rated at 65.12Wh. After the BIOS battery learn cycle completes — one full discharge to hibernate-cutoff, one uninterrupted charge to 100% — the reported Wh value will update to reflect the actual cell capacity.
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