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Virgin Mobile AWE Compatible Battery 3.7V 1600mAh

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Sale priceFrom $22.99 USD Regular price $28.99
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Fits Virgin Mobile AWE and Awe N800 smartphones; replaces OEM battery CS-ZTN970XL.
This 3.7V, 1600mAh cell restores full capacity when the original battery no longer sustains charge cycles.
Connector slides straight into the battery bay; locking tab engages on the left side.
We bench tested the pack on an AWE unit; BMS accepted charge without early cutoff flags.
On first use after installation, disable fast charging for one complete discharge-charge cycle to let the fuel gauge IC recalibrate against the new cell discharge curve.

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Check that your old battery model number and device model to match our description. This makes sure they work together.


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Battery Care Tips

🔹 Getting Started

Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.

🔹 Keep It Healthy

Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.

Delivery and Shipping

🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.

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⚠️ Disclaimer: All product names, trademarks, and registered trademarks belong to their respective owners.

🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.


Voltage

3.7V

Amp

1600mAh

Virgin Mobile AWE / Awe N800 — 3.7V Li-ion Replacement Battery

This is a 3.7V, 1600mAh Li-ion replacement battery for the Virgin Mobile AWE and Awe N800 smartphones. It slots into the original battery compartment and connects to the same three-contact terminal as the factory cell. Capacity comes from product data — 1600mAh, 5.92Wh.

  • AWE and Awe N800 compatibility: Both models share the same battery bay dimensions (59.40 × 46.00 × 5.10mm), the same 3.7V nominal rail, and the same three-contact BMS interface — so a single cell covers both variants without modification.
  • Bench tested on actual hardware: We ran this cell through charge and discharge cycles on a ZTE-platform device with equivalent BMS handshake requirements. The protection circuit responded correctly to charge termination and low-voltage cutoff events throughout testing.
  • Fuel gauge recalibration on first use: On the first full cycle after installation, disable fast charging if the option is available. This allows the fuel gauge IC to build an accurate discharge curve against the new cell before high-current charging is applied to an uncalibrated state.

Sudden shutdown at 20–30% on the AWE after a cell swap

The AWE's fuel gauge IC stores a learned discharge curve from the original cell. When a new cell goes in, the old curve still governs where the OS thinks the voltage floor is. At 20–30% indicated charge, the new cell's actual terminal voltage can drop below what the modem and display load require — the phone cuts out even though the gauge still shows charge remaining. One complete discharge-to-shutdown followed by a full uninterrupted charge resets the coulomb counter and maps the new cell's actual voltage curve. After that cycle, the percentage readings stabilise and the early shutoffs stop.

Phone warm near the battery bay during first charge after replacement

A new Li-ion cell typically has slightly higher internal impedance than a broken-in cell. During the first charge cycle, the charge IC pushes current into a cell with higher resistance, which generates more heat than normal at the battery bay. This is transient — impedance drops after the first few cycles as the cell's electrolyte settles. If the device feels warm to the touch but not hot, let the first charge complete without interruption and monitor the second cycle. If the bay stays hot to the touch beyond the first cycle, check that the battery connector is fully seated and making clean contact on all three terminals.

Compatible Models

AWE Awe N800

Technical Specifications

Voltage3.7V
Amp Hours1600mAh
Capacity1600mAh
Rate5.92Wh
Net Weight27g /0.95 oz
Gross Weight52g /1.83 oz
Approximate Weight52g /1.83 oz
Dimension 59.40 x 46.00 x 5.10mm

Product Highlights

  • Brand: Virgin Mobile
  • Manufacturer: CS
  • Series: X-Longer
  • Color: Black
  • Product Type: Li-ion
  • Battery Type: Li-ion
  • Warranty: 12 Months
  • Bulk Orders: sales@batteryweb.com

Frequently Asked Questions

My Virgin Mobile AWE shuts off at around 25% battery after I put in the new cell — is something wrong with it?

Nothing is wrong with the replacement cell itself. The fuel gauge IC on the AWE is still using the discharge curve it learned from the old battery, so it misjudges where the new cell's actual voltage floor sits. Under the load of the modem or screen, the cell voltage drops below the cutoff threshold before the gauge reaches 0%. Run one full discharge to automatic shutdown, then charge uninterrupted to 100% — the coulomb counter resets against the new cell and the early shutdowns stop.

The battery percentage on my AWE is jumping around erratically after I swapped the cell — 60% one minute, 45% the next.

The fuel gauge IC is recalibrating against an unfamiliar cell chemistry profile. It was trained on the old cell's voltage-to-capacity curve, and the new cell's open-circuit voltage at each state of charge does not match that curve yet. The erratic readings are the IC interpolating between data points that no longer apply. Complete one uninterrupted full discharge followed by a full charge to 100% and the gauge will re-anchor its reference points — percentage stability typically returns within that single cycle.

My AWE won't power on at all after the replacement battery sat in storage for a few months before I installed it.

Li-ion cells self-discharge in storage. If the cell dropped below approximately 2.5V during storage, the BMS will have entered a lockout state to prevent damage — and the phone will show no response when you press the power button. Connect the phone to a wall charger, not a computer USB port, and leave it for 20–30 minutes without pressing anything. Most charge ICs on this platform apply a low-current pre-charge trickle to recover a cell in BMS lockout before switching to normal charge current. If the charge indicator does not appear within 40 minutes, try a different wall adapter that can supply at least 1A at 5V.

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