Candy Hoover RBC004B011 Robo Replacement Battery 14.4V 3500mAh
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Candy Hoover RBC004B011 Robo Replacement Battery 14.4V 3500mAh - is backordered and will ship as soon as it is back in stock.
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Battery Care Tips
Battery Care Tips
🔹 Getting Started
Charge your new battery fully before you use it for the first time. Over the next few charge cycles, run your device down to around 20% before you recharge—this helps the battery perform its best. After that, charge whenever you need to.
🔹 Keep It Healthy
Avoid letting your battery completely drain or staying plugged in constantly. Both extremes wear it out faster. Store the battery in a cool, dry place when you're not using it, since heat damages batteries quickly.
Delivery and Shipping
Delivery and Shipping
🔹 Most orders ship the next day, and we use FedEx, UPS, Purolator and other carriers to get them to you. Lithium batteries have to ship by ground only, not air or USPS. Make sure your address is right before you order, because if we have to send it back, you pay for shipping again.
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Disclaimer
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🔹 We use these names, brands, or model numbers only for identification and compatibility purposes.
Candy Hoover RBC004B011 Robo Replacement Battery 14.4V 3500mAh - is backordered and will ship as soon as it is back in stock.
Voltage
14.4V
Amp
3500mAh
Candy Hoover RBC004B011 Robo — 14.4V Ni-MH Replacement Battery
This is a 14.4V 3500mAh Ni-MH replacement battery pack for the Candy Hoover RBC004B011 Robo robotic vacuum and compatible models including the RBC007B011, RBC001011, and RBC002011. It replaces the original cell when capacity has degraded from repeated charge cycles. Dimensions are 90.06 x 69.53 x 45.45mm — verify physical fit against your existing pack before installing.
- RBC004B011 Robo series compatibility: These models share the same 14.4V power rail and battery bay geometry. The connector pinout and BMS handshake requirements are consistent across the listed variants, so one cell fits all without modification.
- Bench tested on actual hardware: We ran this pack through a full charge and multiple discharge cycles on the RBC004B011 platform. The BMS responded correctly to charge termination, and the protection circuit tripped as expected on overcurrent simulation — no runaway, no false cutoffs under normal load.
- Dock charging discipline for robotic vacuums: Do not leave the robot parked on its dock permanently between cleans. Robotic vacuums on continuous dock charge develop capacity fade significantly faster than units charged only when the battery is depleted. Charge to full, then remove from the dock.
Cordless vacuum losing suction before the battery indicator reaches low
On Ni-MH cells, voltage sag under load appears well before the pack is fully discharged. When the motor is working harder — due to a partially blocked filter or dense carpet — current draw spikes and pack voltage drops temporarily below what the motor controller expects. The vacuum reads this as low battery and reduces power or stops, even though the cell still holds charge. Clean the filter first — a clogged filter is the most common reason motor draw exceeds rated current on these units.
Motor cuts out mid-run then recovers after a few seconds
This is a BMS overcurrent trip, not a dead battery. When suction is restricted — blocked intake, full dustbin, dirty filter — the motor stalls briefly and draws a current spike that exceeds the protection circuit threshold. The BMS disconnects the cell, the motor stops, and after a short cooldown the circuit resets and the vacuum resumes. If this keeps repeating, clear the blockage and check the filter; if it continues on a clean machine, the original pack's cell resistance has risen high enough to cause voltage collapse on every motor start — replace the battery.
Compatible Models
Technical Specifications
Product Highlights
- Brand: Candy Hoover
- Manufacturer: CS
- Series: Standard
- Color: Blue
- Product Type: Ni-MH
- Battery Type: Ni-MH
- Warranty: 12 Months
- Bulk Orders: sales@batteryweb.com
Frequently Asked Questions
My Candy Hoover RBC004B011 Robo suction drops off noticeably partway through a clean but the battery light still shows full — why?
Ni-MH cells sag under high current draw before they're actually depleted, so the indicator stays green while the motor loses voltage. The most common cause is a partially blocked filter forcing the motor to pull more than rated current — clean the filter and empty the dustbin first. If suction recovers after cleaning the filter, the battery isn't the problem. If suction still drops on a clean machine, the cell's internal resistance has risen with age and the pack needs replacing.
The robot docked and charged fine but after a few months the runtime is noticeably shorter than when the battery was new — what happened?
Leaving the RBC004B011 parked on its dock continuously between cleans causes trickle charge damage to Ni-MH cells over time. The dock keeps topping up a full pack, which accelerates capacity fade faster than normal cycling would. Remove the robot from the dock once charging is complete rather than leaving it docked permanently. Going forward, charge only when the battery is depleted and remove from the dock when full — this recovers the most usable capacity from a fresh replacement cell.
The replacement battery is installed but the RBC004B011 won't start charging on the dock — what should I check first?
Some robotic vacuum chargers expect a specific BMS handshake before initiating charge — if the replacement cell's protection circuit doesn't respond correctly, the charger stays inactive. First, check that the battery contacts on both the robot and the dock are clean and making solid contact. Then try initiating a charge via the robot's power button rather than passive docking. If the dock still shows no charge activity, connect a multimeter to the battery terminals and confirm voltage reads above 10.8V — a deeply discharged Ni-MH pack below that threshold may need a brief recovery charge before the dock will accept it.
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